4.9 (78)
3315 Calumet Ave, Manitowoc, WI 54220
(920) 367-8840
cpmanitowoc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Canero
2024-04
The best flooring experience I’ve ever had. Keegan was fantastic and guiding us through the selection of materials and promptly provided us with an estimate, scheduled the work, and completed the project in a matter of weeks. We installed brand new carpeting in the second floor, bedrooms and basement, and redid the runner on our stairs. The installers were meticulous and left our house looking brand new:) I could not recommend them enough!
Shelley Payette
2024-04
I absolutely love the new flooring we recently put in our home. It’s non-slip waterproof vinyl and looks like an old farmhouse floor when installed!The service was superb as well as a follow up call to make sure we enjoy the outcome!
McKenzie Kappelman
2023-10
HANDS DOWN THE BEST CUSTOMER SERVICE I’VE EVER RECEIVED- From the moment I walked through the door and was greeted by a kind man with a big smile, who turned out to be the owner Keegan. I explained to him that we were flipping our rental and what we had in mind. He showed me many different samples that matched our needs & budget. I was then able to take a few samples with me to find the best option for us visually in our space. Keegan came out to measure and had a date set for installation within a few weeks, which I was very impressed by. Install went smoothly and exactly as planned. It was a no brainer for my husband and I to then invite Keegan out to our house to measure for flooring at our personal residence. We had a few concerns due to our large/aging dog who had been struggling to walk across our flooring in areas without rugs. Keegan recommended a brand called Tough Core which exceeded my expectations after feeling the “hardwood” texture on the samples and choosing a color from the wide variety of options that tough core had to offer. Project #2 for us with Carpets Plus was then underway! Tim & Carl were our installers and I again was blown away thinking this entire experience couldn’t get better, until we hit the jackpot with this duo. They were prompt, professional, extremely kind, and friendly! They both kept me up to speed as they moved along day to day and kept things tidy/clean each day before leaving which I really appreciated. They finished install a day early and I couldn’t be happier with the end result.This experience has me wanting to replace the flooring in our entire house! Bravo Keegan, keep up the great work because you’re absolutely crushing it! I will be a guaranteed Carpets Plus customer for life! Thank you Keegan & the entire Carpets Plus team!
Judy Fuerbringer
2024-03
I am so happy with my new flooring! Carpets Plus of Manitowoc was highly recommended by friends and family who had worked with them. I was welcomed when I came into the showroom, which is very important. The customer service is outstanding!The different types of hard surface flooring was explained to me, and Tatum and Corinne were very helpful when it came to picking out samples, then helping me narrow down my selections down to my final choice. It was wonderful and very helpful to be able to view what my space would look like with the various flooring choices. Tatum and Corinne's eye for design was also very helpful to me in making my final decision. All the people I worked with were extremely personable, knowledgeable, and very helpful, from choosing the flooring, to measuring, to the final installation. I will definitely use Carpets Plus of Manitowoc in the future and highly recommend them to everyone! Thank you again to Tatum, Corinne, Bob, Chris, and Lucas!
Marty O'Neil
2024-02
I enjoyed my experience with Carpets Plus in Manitowoc. When I first visited the store, I was informed of the different carpets available, which helped in deciding what kind to choose. I brought home a few samples to determine which color coordinated with my rooms. They gave me an accurate timeline on the project and I am happy with how it turned out! I will definitely consider using them again when future projects come up!
David Zeinemann
2024-04
We visited Carpet Plus with a referral from a friend whom had purchased flooring. My wife and I talked with a gentleman who knew his products inside and out. We checked out some samples to see how they would look in our lighting at home compared to the lighting in the store. We found a sample of vinyl flooring that would accent our carpeting. We made the purchase and everything was professionally installed. The crew cleaned up nicely when they finished and took the old flooring with them. I would recommend Carpet Plus as excellent to do business with. We have decided to do our laundry room as our next project. The product we purchased is made in America.
Roberta Posvic
2024-04
From the time I walked into the showroom I was greeted by a young lady and she was very helpful. On the day the carpet was going to be put in the 2 men were very good at what they were doing. They took out the old carpet and pad and took it outside. Then they brought in the new pad and then the carpet. It was very interesting to watch them how they sealed the seam and laid the rest of the carpeting down. They answered any questions we had They cleaned up after everything was done. I will highly recommend you to all my friends.Thank You
Kim Everett
2023-07
We've used Carpets Plus previously and had excellent service and installation was timely and professional. We had most of the house done a few years back, so when we decided to do a little redo of the floor in the guest bathroom, we just went back to Carpets Plus and again they didn't disappoint. From large to small jobs, they treated the jobs the same. Friendly greeting in the store, help with selection, measuring, ordering and arranging installation, all was handed professionally and quickly. We're now doing a complete remodel on our master bath and have already picked out flooring. It's nice to know we don't have to worry about service, installation or whether something will go wrong. We have complete confidence in Carpets Plus and can't wait for this new project to begin and to see the results. Couldn't recommend them more, just overall great to work with.
Kori Kopidlansky
2024-01
Keegan and his staff were all super friendly, helpful, and easy to work with. Instead of having to go buy material somewhere and then hire someone to install, Carpets Plus was a one stop shop! The installer we had was so nice, quick, efficient, and did a fantastic job. We absolutely LOVE our new floor! Highly recommend Carpets Plus! We will definitely be back for our next project.
Cary Moyer
2024-04
I have never purchased carpet before and your company was recommended. I was extremely satisfied from the sales to the installation. Everyone was extremely helpful and professional. They went above and beyond to make sure that I was a satisfied customer. I would recommend them to anyone!
Sheri Lau
2024-01
I am very happy with Carpets Plus and I highly recommend them. I had my basement flooring done. Excellent service from sales to installation!
Jane Meyer
2024-03
From the start of choosing the correct carpet to the installation, all were professional and well informed. Carpet installation went smoothly- installers were kind, professional and very good at their job. They were respectful of our property and left our room spotless. Thank You - will definitely recommend Carpet Plus.
Amanda Pingel
2024-04
Carpets plus was a wonderful experience. Everyone was so helpful in the showroom. The installers were professional and did a great job. Would recommend carpet plus to anyone!
Shelly Petersohn
2023-12
Carpets Plus was an amazing experience for us from the moment we called them. We did not live in the state at the time so everything was done virtually. The time that Keegan and Tatum took to help us pick out Luxury Vinyl, carpet, and even the grout for the vinyl was a lot to ask and they were both happy to take our calls every time we reached out to them. Our new house looks completely different now and 100% better than it did!We would absolutely recommend Carpets Plus for any flooring and carpet needs.
Cris Muchowski
2024-01
The team at Carpets Plus is amazing! From start to finish the process was very enjoyable. They went above and beyond to meet my unrealistic timeline...and install itself took half the time we expected! Beyond that the quality of the carpet and install are absolutely perfect. These are people that know what they are doing and I would put my trust in any time.
Renee Ruether
2024-05
From our first visit to the installation of our carpet, Carpet Plus was 5 stars! Everyone was so helpful and professional! Will definitely be back 😊
Fielder Clark
2024-03
I had an excellent experience with the Carpet Plus. From product selection to their installation service. The team was extremely helpful, ensuring a fast and efficient installation. Their knowledge was evident, guiding me through a good selection of options. Overall, highly satisfied with the service.
Kathy Jagemann
2024-03
I have used Carpet’s Plus of Manitowoc for various flooring projects throughout the years. My experience has been amazing with every project. The team shows up when scheduled, they are very polite and are extremely hard and efficient workers. The work they do is top notch. I would highly recommend Carpet’s Plus of Manitowoc for any flooring project.
Tom Schneider
2024-04
Just had new laminate installed in our dining and living rooms and hallway to the bedrooms. From start to finish it was a great experience. The office staff is fantastic and the installers did quality work.
Scott Greenwood
2024-01
Carpets plus offers excellent sales, service, products and installation. They made our experience easy, from Tatum in the showroom, Keegan doing the on-site measurements and estimate to Tim and Carl doing the installation. We had flooring on our main floor changed from carpet to vinyl and our entire basement with carpet and vinyl. The install is absolutely perfect. Thank you carpets plus for being such a great place to work with. Also, your communication skills are excellent! At the end of the entire process, Keegan followed up to see what we thought of the install. They truly do an excellent job and care about the customers satisfaction.
J Seidl
2023-12
We are very pleased with the new kitchen floor installed by Carpets Plus. The staff was so patient and helpful in making our decision. The installers kept us informed step by step in the process, which we appreciated. Their experience was evident. The floor looks beautiful. We would recommend them.
Dawn Daley
2024-02
Truly the best customer service and installation! We are very pleased with our experience from beginning to end. The first luxury vinyl installation was so beautiful and well done that we finished the rest of our flooring a few months later!
William Handlos
2024-01
Carpets plus is a pleasure to work with for carpet work. The quality of the carpet was better than expected, the unit price beat my original installer who did the whole house when I built it 2 years ago and the installation was done early and done well. What else could I ask for?I’d recommend them highly.
Monica Klosinski
2024-01
We had a great experience with Carpets Plus. Gave them 5 stars. All my questions were answered. The installers were friendly, polite and left everything the way they found it. Evan vacuumed after they were done. Would get Carpets Plus again and recommend them!
Rachel Graff
2023-11
We were so impressed by the customer service experience from the start. Everyone was so friendly and helpful they made the buying experience so easy. The installation was perfect and we absolutely love our new carpet. We plan on going back to get additional carpet installed at our home. I would recommend Carpets Plus to anyone that is looking for quality floor installation. Skip the big box stores.
Marcia Siedschlag
2024-03
I had the best experience with Carpets Plus. From working with Keegan to the installers Randy and Kelly. They worked like stevedores to install my entire upstairs and stair step carpeting. Done in no time, clean, efficient and friendly!I also used Carpets Plus for my new kitchen flooring. I highly recommend them!
Britte Lyyski
2024-04
I had a great experience in the process of finding the flooring I wanted thanks to Tatum helping me out at the store!!! She offered opinions to help me and is very knowledgeable. My buying experience was gracious as well. I definitely will be going back to the store mostly due to the friendliness/helpfulness of both Tatum and Keegan! Thanks so much!!!
Geri Peterson
2023-12
From picking out the carpet, measuring, install and follow up, our experience with Carpet Plus was great. Very professional and great customer service. We would definitely recommend them!!
Dawn Jacobs
2024-01
I had a great experience working with carpets plus. Let me take home a lot of samples. Installation day was quick and job was done exceptionally well. Would definitely have them do the next room I want recarpeted.
Lee rozy
2023-11
The whole experience of having our new flooring put in was wonderful. Both the office staff and installers are very professional, helpful and kind. Our floor looks amazing. We would definitely recommend Carpets Plus to everyone!!!
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
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