4 (39)
4415 WI-16, La Crosse, WI 54601
(608) 779-0939
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stephanie G
2024-04
They are SO busy. I arrived in drive thru minutes before the pharmacy's scheduled lunch break and Justin the pharmacist was calm cool and professional. You're staff is working hard every time I'm there. Keep it up! Merry Christmas!
Lisa Robbins
2024-02
This is always a great place to stop because of the employees! It is such a warm and welcoming store. Patty treats all the customers as if they are family!
Candy S
2024-01
I generally like Walgreens. Good prices and friendly staff. Sometimes really busy. Some deals but some items higher priced than nearby stores
Kat Thompson
2023-08
Today my experience with the pharmacy drive-thru was enjoyable. Jayden was so professional and pleasant to communicate and work with. She helped me workout issues that were causing serious issues with me geeting my prescriptions. Things other people never took the time like she did to address and fix. I gave a 5 star because the entire team working did a outstanding job. It started with her amazing positive demeanor and disposition. She is a great asset to our Walgreens here!
Isabella Audetat
2023-05
The pharmacy is extremely substandard. My advice is to order prescriptions a week in advance and call multiple times to confirm it’s ready for pickup. My BEST advice is to use the Hyvee pharmacy. The staff has been unreasonably rude and slow. I have waited an hour and a half for a prescription that was filled three days prior only for them to tell me they lost it (after I had to ask another associate what was taking so long - they just left me waiting after finding this information). This was considerably more frustrating given how filthy the waiting/pharmacy area is. The original associate I was working with (balding man, roughly in his late 30s) let me know it “wasn’t their fault they lost it” and he “didn’t know what next steps I should take to get it refilled”. I’ve had to call to have my doctor to refill prescriptions again due to them losing it or the refill expiring (within the 48 hours of placing the refill). It is extremely difficult to get in touch with an actual representative (they have an automated voice answering calls). The automated message said my prescription was ready, but they were out of the medication when I tried to pick it up a few minutes later (it is strange - even with shortages - that they are constantly out of medications that a fixed amount of people order monthly on the same dates. It should be easier to determine the amount needed when placing orders if they reference how many customers have placed refills for the month). They are out of this particular medication again this month. I’m not sure if they need to work on their communication amongst their own team and/or with customers, or if I need to work on finding a different pharmacy. I know some that have switched from Walgreens to Hyvee across the street, and they have been very satisfied in comparison.
Brittany Baures
2023-05
Horrible experience. Waited in line at the pharmacy drive thru for 15 minutes, only to have them throw up a closed sign right as I approached the window. Staff was still present and working, but no one would so much as look at me in the window.
Amira Alsadi
2023-05
The pharm techs don’t know what they are doing, and they will refuse to assist you if you are wanting your meds any time close to 1:30 when their lunch break is. Choose another pharmacy because this one is run by clowns.
Robert “RN”
2023-05
I love this store! The customer service is friendly and helpful. I use them for all my photo and pharmacy needs.
Gregg & Deborah Randall
2021-05
It is a pleasure to work with Staff at this Walgreens location. The Pharmacists & Techs are extremely Knowledgeable and well trained in the "art" of Customer Service. The entire Walgreens Staff at this location is interested in making the Customer needs their priority and that is refreshing to see.
Sammie Richards
2023-10
They pharmacy tech hung up the phone in the middle of our call and then routed me to wait in the call queue for no reason, rude and unprofessional
Sarah Imoehl
2019-05
Squeamish people please do not read. I left work early because I bled through my pants. Embarrassed I drove up to the drive-thru window and ask the lady if she had m menstrual cups. She said yes they had two different kinds. I asked her to do a huge favor for me without hesitation she said yes. She brought back two different kinds of menstrual cups. I bought one and thanked her so much for her helpfulness. Absolutely outstanding customer service. Not many people go out of their way to help a stranger anymore.
Sarah Huber
2019-05
Excellent cosmetics dept. The main lady in that department is really helpful and I wouldn't buy makeup anywhere else. She knows all the products. Bring her a problem, and she will solve it.
Gary Haskins
2021-05
You can find just about anything you need for first aid and health. They have a large assortment of products to choose from and are pretty well stocked. The sales associates all seem friendly and helpful. Always seems very clean
Christina K
2018-05
I found my mint chapstick... Yay!
Teresa DeLong
2022-05
This Walgreens has a bit of everything. The pharmacy staff is top notch. I enjoy browsing here for unique items and gifts.
JJ Olson
2023-06
The Cashier was VERY friendly and helpful🙂 very organized and clean store.
Tammy Isensee
2018-05
This Walgreens is great because they have something others do not. Patti. She is awesome in every way!
Trina LaFleur
2022-05
Thanks to Riley Caracci for the great customer service!! I appreciate you getting my appointment straightened out:)
Pam Day
2023-05
After 3 hours the pharmacy order had not even been started!Poor service.
Jordan H
2023-05
Store is clean and well maintained. Staff friendly and helpful.
Jeff Nelson
2018-05
I stopped here to pick up photos I had ordered online. The staff was very prompt, helpful, and friendly.
Lee Sibik
2023-05
Prescriptions are never ready as promised.
Paulina G
2023-05
Slow.
Erin Schossow
2017-05
Points, points, and more points.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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