Happy Tail Pet Supplies

FluttershyTheDalek

2024-04

The staff are always friendly, they have special ordered food from Stella and Chewy for me, have a LOT of varieties of Fussie Cat, (which is perfect for my very particular cat), and carry multiple varieties of the Himalayan churro chew that my dog loves. (And chicken hearts sourced from a local butcher!)In addition, I've never felt belittled with my choices. The staff will offer helpful input, but were also respectful when I explained why I made the decision to feed my pets what I do. I have been shamed in other shops for not feeding grain-free, but not here. (My cat can't have peas and is a food thief, so I have to avoid peas in the dog food as well)The first few times I went there with my dog I thought the staff just really loved her because she was special. (I have a very friendly Shiba Inu) Now that I've seen other dogs in the store, it's obvious that the staff are all there because they REALLY love dogs, and they treat every dog that comes in as if it was the best dog in the world!My only complaint is a small one. I usually go to Hales Corners location, but if I have to run to Target, I'll pop in the Franklin location and because they are set up completely different, I always have to ask where things are. (A very minor issue, because the staff are really nice and helpful)

Michelle LeMaster

2024-01

My dog Gunnar loves shopping here. They always have the items on his list. Their prices on bully sticks ( his fave) and other bones are great. The employees are always so sweet and happy to see him.

Justin Zunker

2023-12

This product completely helped my dog from limping on her back leg. Great staff & product selection.

Noor Kaur

2023-11

Awesome customer service. No other store manager ever told me that I’m buying the wrong kind of food for my dog before. I mistakenly bought puppy food for a small breed dog when my puppy is actually a large breed. I appreciate her attention to detail in asking questions about the customers’ pet before something is bought.

Jason Kjell

2023-05

This place is just the absolute best. Ken (the owner), who I’ve met and spoke with several times, is so nice and accommodating. He goes above and beyond for his customers. He’s genuinely into getting you and your dog the right products, not pushing products based on price.There’s just no way you can go wrong coming here, this will be our store as long as they are there.

Jel0303 Ch

2023-05

Best place I’ve been to! They’re super friendly. I’ve been coming here for a little over a year and my pets issues with food went away, they let you try foods and return them if your pet isn’t happy. Thanks for all the help here! I’ll always say good things about this place.

Mary Carstensen

2022-05

I really appreciate the help Tiffany and Ken give. I like the dog food that we get for Zoey and they answer any/all questions we have. Thanks for the great job you do.Mary Horton Carstensen

Carol Metz

2023-12

Love this store. Great selection and great customer service!

Jessie Ross

2022-05

Love love love this store. Super knowledgeable owners. Great rewards program and bulk discounts. They have an excellent selection of toys and foods, but remember you don't need a hundred choices of foods and toys to have a good selection. I recommend this store to everyone I can. If you are someone who does not like to bog yourself down with all the mumbo jumbo, you can be assured that they do all the hard thinking for you. If you are someone who is well informed they're also knowledgeable to nerd out with you. I'm definitely the latter, and I'm always delighted to waste time there. They are not "cheap", (p.s. they do have very affordable healthy options) but when you have a family-owned business, well thought out inventory, knowledgeable staff, and premium products you are not going to see a big box store criminally low prices... But you are absolutely not getting a big box store experience. So... Really don't even compare the two in the first place lol. Just go and see for yourself. They have something great for everyone.

Phibi Miller

2022-05

A wonderful pet store! They genuinely care about the well being of your furry family. Ken was extremely knowledgeable on the products sold in store and is always looking for the best in what the shop supplies for the customers. So happy to have found this place!

Lumpia City

2022-05

Awesome family-owned pet store that shows so much care towards their customers and their pets!! I feel they are genuinely trustworthy and that’s what keeps me coming back. Wonderful addition to the neighborhood!

Kim Brunner

2022-05

We have been very happy with the service we have gotten going to Happy Tails. Even better now with the conveinance of the new Hales Corners location right by Festival Foods.

ROBB MURPHY

2023-09

Interesting assortment of healthy chews which is what I'm looking for. Helpful and smart.

Fred Kral

2023-05

So accommodating and friendly staff! Well worth a visit when looking for something for your furry babies.

William Low

2022-05

Always friendly, courteous, and has my needs! Very close to home, too! Was going g to Pet Supplies plus, but NOT NO MORE!

Kathy Trebatoski

2022-05

Great advice for the Lab retriever and German Shepard cold weather coat conditioning…they both have nice shiny coats and itching is nonexistent

Kellie

2024-01

Helpfulness and service was great.

Steve Blackburn

2022-05

Amazing ! Ken and Co are always friendly and helpful and have all the best options for your pets!

Kathy Fargo

2022-05

Outstanding, love the personal attention, friendly, great products.

Mary R

2023-05

Very nice people working there are very helpful.

Jim Nowakowski Sr.

2022-05

Great Service and very fine people!

Nola Sebunia

2023-07

The lady was so helpful!

james edwards

2023-05

Great customer service and selection