Walgreens

Melanie Vargas

2024-04

Entering the store, my parents and I were welcomed by this wonderful employee named David, not like any typical obligated “hello”, his felt genuine. Once we were all ready to pay, he began to talk about the importance of school and graduating which was very needed at the moment because I was feeling extremely overwhelmed and just thinking about the easy route. Overall, I enjoyed my visit at this walgreens and am glad to have come across such professional and helpful person!

stephanie Riddle

2024-04

I've been going to this Walgreensfor years and this is by far the worst Walgreens pharmacies that you could ever go to. I physically. Physically brought in a prescription and dropped it off. When I dropped it off they told me that it was going to take longer than 30 minutes. I made a joke and said no worries. That's fine. I'll spare you and come back a little bit later. I came back an hour and a half later only to be told that they were out of stock of the item I needed. No call, no text, nothing. Just a big waste of my time when I could have dropped it off to another Walgreens if I would have known that it was out of stock. The lady told me to sit so she could call around to other pharmacies but instead went through a line of several people before calling in my prescription. Mind you I told her I had my dog in the car and I also asked for a status update and I did not receive that status update. I had to get up again and ask her if she called around after the big rush. She told me no and then made me wait even longer while my dog was in the car. At that point we have a line behind us which of course could have been avoided if she would have addressed my issue and concern in the beginning and if the Walgreens would have been smart enough to tell me that they were out of stock before telling me to come back. End rant. Myra was the lady who told me to sit while she called around but then proceeded to help others while I waited. They are so very lucky that it was called out. Otherwise I would be having a conniption fit if I left my dog in the car and she did not give a care in the world about any of that while the pharmacy made a mistake in the first place to even have me come back. This is also the closest Walgreens to my house and I will make sure that they will not be getting any of my money ever again

Michael Logan

2024-04

Awful service! Does the staff speak to each other??As a physician and a previous customer I suggest you avoid this store and all Walgreens. In the process of this fiasco, I called the main office in Deerfield. They assured me my copay would be refunded.During my return visit yesterday "No one knew a thing about it.", they said. "Call the manager and come when she is here."No thank you. I have been to my last Walgreens!

Patricia Burke

2023-11

Poor service. Spouse took in script from dentist with instructions to take first dose as quickly as it was filled. Tech or pharmacist was snotty about when it would be filled. Unfortunately, that was several hours and an additional call from his dentist's office to get the script filled. That led to a second prescription, same drug, same med, being filled. Wonder how long it will take them to figure out we are not claiming it. I don't care what the staff thinks about their current working conditions. It is not the customer's problem. It is Walgreen's and their staff's problem. I'd give zero stars if this app would allow.

S A

2023-05

The location is great. I needed to grab a few items while I was headed to a meeting. I was able to stop at this Walgreens location and get everything I needed. This Walgreens location is a life saver! It is near Brookfield Square mall and the highway. Their product selection is great. The employees were nice. I totally recommend.

Harlan S.

2023-06

I'd like to give a better review here. I can't though. This has to be one of the most ridiculously designed parking lots I've ever entered into. Especially at a Walgreens. You better be "on your game" backing out of any space! And, near the horrendously super busy traffic intersection, W. Bluemound Rd. intersection at Moorland Rd. The store's ok. Prescriptions are NOT ready, most of the time. Especially confusing is this Walgreen's app, pre-pay express bar code you must save and scan when arriving at the store. Trouble is, where's the in store express lane you ask? Anyway, you can almost always count on waiting even if when your doctor’s office phone's it in ahead of time. Their excuse is the message is in their voicemail and they haven't checked it yet. Sure. They're so slow filling them. Or, their common one theme is this. That with even refills still remaining is that the prescription is too early to refill! Really?! One day or two too early? Idiots. I'd rather go to other nearby Walgreens or a CVS. They're a very close in location for us. Recommending to avoid them here. Like the most awful, cranky pharmacy people and the "could care less about you", attitude. The lousy customer services these days is so common.

Tamara Thompson Moore

2018-05

I've had two awesome experiences of many more to come at this location. There isn't a drive through option, but their customer service makes every footstep worth the trip inside. I got a nice greeting when I entered from the cashier, the pharmacy tech & pharmacist was prompt and courteous, on top of all that- the Dove chocolate was on sale (yaaaas)! This particular intersection is usually one I avoid on my commute but Im glad I tried it out.

Tammy Salas

2020-05

Pharmacy person is rude. I don't need to hear information from them that pretty much everyone knows. They should call you if you have ordered a prescription and cannot fill it by the time requested. Now, because of them, not only do I not have enough before my trip, I also was insulted. It could have been fixed with a simple phone call before the doctor's office closes. Not only what was said, but how it was said.

Joshua Chandra

2024-04

No problems during multiple visits!

Phillip Calvert (IG: Philwaukee)

2022-05

Hallelujah thank you baby Jesus it is Christmas day and this Walgreens is open

Kermit The Frog

2020-05

The employees kept recommending that I buy salsa, but all I wanted was to buy a birthday card. They were very insistent, and I ended up going home with 12 cans of salsa and I forgot to buy a birthday card.

Beach Dreamer

2022-05

Clean. Friendly service most of the time. Lately the pharmacy staff has not been very friendly. Short and actually rude and unhelpful.

Keith Zieglet

2020-05

I found Michelle the pharmacist one of the most knowledgeable kind fast people or pharmacists I've ever met anybody that says that she's rude and sounds and titled must be at a different location because I've been going there for 30 years and never of had about experience

mklgn117

2020-05

Michelle, the manager, is bright, friendly and helpful, She is the reason I frequent this pharmacy and send my patient's there as well.

Alli Kay

2021-05

Cashier was beyond rude. Did as little as possible and was still rude beyond belief. Wish I had gotten her name but didn’t.

Tina Santiago

2024-03

Horrible customer service in Elm Grove!!

Mary Wysocki

2022-05

I really like their cosmetics section. Great assortment. Helpful people. Pharmacy has very helpful people.

Lana Kane

2020-05

Michelle, the manager was rude and came across as incredibly entitled. I really like Walgreens stores so it is disappointing.

Carrie Lazzell

2018-05

Julie was very helpful with locating just the right cosmetics. Definitely recommend.

Matt Normington

2018-05

Nice location. Only needed two things so it was a quick visit.

Brent Franke

2023-09

Found what I was looking for

Olivia Mcgraw

2021-05

Wish this had been on website

Milan Eccher

2018-05

Senior day when?