Walgreens

Lauren Haines

2024-04

The staff here are friendly but overall I continue to have bad experiences here. Very poor communication regarding medication statuses and inability to get medications refilled. I am stuck using this pharmacy due to insurance restrictions but I am actively looking for alternatives. It is evident that corporate Walgreens does not provide enough support for their staff nor hire enough people to effectively run a pharmacy.

Dorian Hemerick

2024-03

Can’t fault the employees when corporate doesn’t seem to care, but at this point, I don’t understand why people bother with these chain pharmacies. Large selection of convenience items, but at typical inflated drugstore prices. You’ll have excessive wait times, you’ll overpay, and they aren’t capable of anything that a locally owned pharmacy can’t also do faster and better. Go to Shepherdstown Pharmacy down the road. I’ve watched so many friends struggle here and I only stop in when I want overpriced boxed wine and don’t want to drive.

Jaclyn Bocchetti

2024-03

They send a text saying my medication is ready, whe I go to pick up, they want me to come back on 30-60mins!! Their computers are always"frozen" and they can't retrieve my information! So inefficient and really inconvenient when you are sick or post surgery!!!

Bryan

2024-02

I completely understand why Walgreens is going out of business!! Worst customer service I have ever had. First the pill monkeys do not work most of the week and when the pill monkeys are there they have no idea how to do anything besides count to 10. When it comes to anything administrative they are clueless.

Jesse Rice

2023-09

I traveled to Shepherdstown from out of state and my luggage got lost in Newark, NJ by the airline I was traveling to with. Although my bags were eventually going to Dulles (2 hrs away), the airline refused to bring my bags out to Shepherdstown. Since I had to be in Shepherdstown for the week, I worked with my doctor to get replacement prescriptions filled here. My doctor told me that the insurance probably wouldn’t cover anything since it was too soon since my last refill and to expect to pay full price ($100+). However, the pharmacist was able to bill it as a lost prescription and I only had to pay my normal copay. Although it was a little thing, this Walgreens saved the day for me and got me through the week until I could get my luggage.

Artificer

2023-05

Dumpster fire:Wellp, international flight canceled because waiting on PCR test results. If I could give you people negative stars I would.Family trip for new year's eve. 72 hour window for results, test on Monday, flight on Wednesday. Turned away from an on-boarding flight, due to this.$6,000 international flights made a month in advance. Didn't even matter that we showed up early to airport or not.Oh, it's not Walgreens' fault? Then whomever is culpable of your 3rd party contract for PCR testing. [I'll find out].For all passively culpable; I hate your covid cottage industry and wish only the worst for you this holiday [ New Year's 2022/2023] and the year of 2023.May you keep the fat on, fail your new years promises, lose a substantial sum of money, lose things in a random meteorite fire, and get electrocuted somehow.Many middle fingers and expletives. Blame it on [cv] and not the medical/pharma toilet regime, then you're the problem.

lainie dubose

2021-05

If I could give this place zero stars, I totally would! I'll make this as short as possible. Called in my daughters prescription, at first said no refills, then saw where I had auto refill, said it was there, I said I would be picking it up that day, but weather was nasty so I went next day. Sat in drive thru for 30 minutes, it was busy, due to major snowstorm coming, I understand that. Got to the window, told the young lady what I was picking up. She can't find it, goes and asks the pharmacist I'm guessing, comes back to window, said I'd have to call the Doctor to get a refill. I explained to her that I had called the day before, and it was auto refill and how the girl I spoke to had told me it was there. She says, I think you spoke to me, and I said great and you said it was here. She says, yeah, but it's not, the prescription is closed and I need to contact the doctor. Needless to say, I'm livid and just drive off. Pulled into parking lot, called the Doctor, told them the situation and if they could please call it into Shepherdstown Pharmacy, she said sure, went there, 15 minutes, in and out! I will NEVER go to Walgreens again for prescriptions. This isn't the first time I've had issues with them. They are so unorganized and no one really knows what's going on and I think they just place blame on one another. Save yourself some aggravation, go to Shepherdstown Pharmacy. They're all as nice as they can be and very helpful if you have questions. So much for short 🤷‍♀️

Holly T

2022-05

The pharmacy side is not open on weekends. I ran out of my prescription and couldn't get it. I can't pick it up until after 10 Monday. Pharmacies are supposed to help people and this one can actually be dangerous. How do they expect you to contact your doctor on a weekend to call it in elsewhere?

Amanda Sanders

2021-05

I would leave zero stars if possible. I made an appointment at this Walgreens to get a Covid-19 test. My appointment was confirmed through email. I showed up today at my testing time & was told that the system had been down for THREE WEEKS & they didn’t know when or if it would be working again. This is so unprofessional. Why are you taking appointments if you can’t honor them!? Total waste of time.

Wes Rich

2023-05

Been in there one singular time, manager is very nice BUT gave his first child to me. Maybe a little too kind if you know what I'm saying

lynn lewis

2022-05

I find the waits longer than at most pharmacies, i think they are understaffed. I had asked to be taken off a a dru ready call list, it took 3 requests before they took me off the list

April Longerbeam

2020-05

Everytime I go there to pick up my prescriptions the pharmacy is closed during normal business hours. The sign always says no pharmacist on duty! Hire more people! Will be having my preSciptions switched to Wal-Mart at least they are OPEN

ChuckINaTruck

2023-05

Poor customer service. Nothing is ever ready, very undertrained staff. Does not honor their own prices or coupons.

Parker Coyer

2019-05

Really tired of paying exorbitant prices for stuff because we have no other option.Aveeno anti itch cream at rite aid: $9.99Walmart $6.Ridiculous... Go bankrupt already.

Laurie Brandt

2019-05

The pharmacy staff is very rude, also slow. The staff in the store has always been friendly and helpful.

Nickolas Juliano

2021-05

This place gets a lot of one star reviews, and it appears to be well deserved based on my one visit.

Marcus Smith

2023-05

Very friendly workers and can always find what I'm looking for

gabby tedeschi

2022-05

Great Prices! Always so happy to be here!

gabby tedeschi

2022-05

Always find whatever I need here!

Rachel Carlson

2022-05

Love everyone that works here ❤️❤️

Sarah Chapelle

2018-05

Local friendly staff are always willing to help

Gabby Tedeschi

2022-05

awesome atmosphere!

skyler Storm

2017-05

expensive