3.4 (78)
1617 W King St, Martinsburg, WV 25401
(304) 263-8099
orderz.sheetz.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leah Noreman
2024-02
I’ve been here a few times while traveling and I’ve always had a great experience with the food coming out fast, and the folks who are cashiers have always been friendly, fast, kind, and polite.The person at the register (a supervisor) tonight was super welcoming, very efficient, and nice despite it being super late.They were very quick to grab more TP when I asked and juggled me and a couple other customers really well.As a queer person it’s sometimes hard to feel comfortable in small interactions with strangers but they made me feel right at home. I’m not sure if their name tag is their legal name or their dead name so I want to shout them out but I am skipping mentioning their name at this time. Hopefully someone at Sheetz who is reading this knows who I’m talking about and gives this person something nice for their excellent customer service. I hope to be helped by them again.
Jessie Ruppenthal
2024-03
I haven't been here in a while due to food quality but decided to get a meatball sub this evening. It was great!! One of the best Sheetz meatball subs Ive had in a long time.
Scott Rudolph
2024-03
The lady,whom I believe was a manager, REALLY hates her job. I watched her roll her eyes every time a customer walked in the door. She was snappy by at everyone in line and was talking trash about other employees while ringing me up. Her name tag said "V"I'm going to the Rocs next door from now on
_.Toxic_.Rose._
2024-04
I had a order and wasn’t able to pay it and the cashier said they canceled it and I never got my money back on my card and it’s been two days
Brandon Walker
2022-05
This is the 3rd and last time I get food from here I paid over 11 dollars for this sub and paid 2 dollars extra for double meat and this is what I get for the 3rd time. I just can't believe this happens time and time again I know I can't be the only person this happens to I just can't believe 3 times in a row at the same store and this is what I get.
alexis miller
2024-01
Stood there for 20 minutes and came come and my boyfriends food was thrown in the bag
Tasha M. Reed
2023-05
The young lady they made our shakes is very rude she does not know what she is doing and also I think she needs to be fired. This is not my first experience with the same girl. Also you just lost customers because of her rude manners and smart mouth
Tracy Cubberly
2023-05
The manager Dolly was very rude! Dirtiest Sheetz ever, all the staff was rude! Kitchen was dirty may catch something you eat here! Is this how they treat customers, I'll go to Rocs!
Brandon Odell
2023-11
The employees were very nice and welcoming to me and my dog
Douglas Wise
2022-05
If could give 0 Stars, I 100% would! Ordered Hot Dogs with Chili and Cheese not hard order at all. Take a bite and hot dog is ice cold, rather not have another customer with cold hot dogs so I call in. I ask to speak to Manger on duty Amber said speaking, I let her know issue silence not sorry we can remake, apologize for inconvenience nothing awkward silence. I was just informing her of issue at her asstablishment she didn't care that her employee served cold food. I suggest Amber be retrained on customer service, she did not handle this situation in professional manner at all. Was more of inconvenience for her answering the phone than anything, if you don't care about your customers then you are in wrong career.
Justin Unger
2022-05
So many orders just not right, if it wasn't right across the street I wouldn't go there. Hot meals you get luke warm at best, skim you on what they can get by with on your order. I could write a list of the orders I've had not right, just forewarning this sheetz is not up to par to others for sure.
Beau Rowe
2023-08
This is quite possibly the worst sheetz in the country. Single stall restrooms. Small parking lots. 4 pumps. Just skip it and go to any other gas station
Kathleen Louis
2019-05
Wonderful people at this Sheetz! I was tired when I stopped there and stupidly left my wallet behind. They saved it for me and locked it in the safe. They even offered to mail it to me! I am pleasantly impressed by that!
Roy Newcome
2022-05
Very nice quick conveince store and gas. Has public restrooms. Handicap parking and entrance. They also have an MTO of your choice between sandwiches and subs. Sheetz has a rewards card for cheaper gas and indoor sales items. They have 2 ATM. Sales tobacco products and alcohol products and scratch off lottery and pick your numbers lottery.
Aria Donn
2017-05
It's a nice Sheetz but getting back to I-81 afterward is hard. For larger vehicles, the only exit is the street next to it, and you can't turn left from that street. You have to go up a ways and make a loop around a residential block in order to get turned around the right way to get on I-81.
Paul Kreczkowski
2023-11
We always stop at Sheetz on our road trips to Va.
Fran Crisafulli
2023-05
Great location for a fast fill up and to grab a quick snack before getting back on the road. Always a favorite stop on any trip.
Steve Henry
2023-05
Got the western breakfast burritos worst thing I ever ate. Got columbian coffee tasted watered down. Very disappointing
Michael Hite
2021-05
I have been through the drive thru window 2 or 3 times in the last month. Every time has had a 10 to 15 minute wait. This should be faster.
Charles Roskovensky
2023-05
Diesel price was 30 cents higher than the sheetz station just to the road at the next exitWhy not have the same price for diesel fuel at each location
Christine Martín
2022-05
CHECK, YOUR recipe before you leave the store ,Because the worker's that Are working their like to Double Charge on what you buy, And they're All Are Rude to Lots of People not just me Because I've seen it with my Own two Eye's AN THE STORE CAN HAVE NOT ONE PERSON THAT IS THEIR BUY ANYTHING AN WHEN YOU CALL THEY LET THE PHONE RING INSTED THEM DOING THEIR JOB . IF THEY LEARN HOW DO THEIR WORK AND ANSWER THE PHONE AN BE MORE POLITE THAN MAYBE I'LL Change my Review.
Ericka Glossip-Hodge
2022-05
Stopped to get gas before driving back to Maryland after a day of shopping and the cashier was blatantly took all the white people before taking me the ONLY black customer!! Will never go to again smh!!!
Manuel Barrueta
2018-05
Typical sheetz but be forewarned that they have a very small men's bathroom. Only one person may enter at a time. Be prepared for unexpected surprises when you aproach the toilet.
Figment
2018-05
Small as compared to the usual Sheetz. Bathrooms poorly maintained. Service station with nice convenience store and ATM inside store.
Gail Hiett
2023-08
I love Sheetz. Food groceries an gas.
Marilyn Kinyon
2023-12
I was in and out quickly with what I needed.
steve baugher
2021-05
they only have one stall restrooms and it's not set up for travelers, if you're traveling 81 don't pull over at this exit, you'll waste a lot of time, slow service and you have to wait in a long line.
Megan Salesky
2022-05
Zach and Kiwi are awesome especially when you go in late at night after work they are quick and super friendly
Craig Foster
2019-05
Good standard Sheetz. Right off the exit, but making a left to get back to the highway is a little tricky.
RL lee
2023-07
Love sheetz wish we had one in SC
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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