2.5 (24)
45 S Mineral St, Keyser, WV 26726
(304) 788-3443
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Madelyn Wachter
2024-04
Unbelievably rude, I don't use insurance for my medications bc it is cheaper to use Good RX and they questioned me and had an attitude the entire time. Eventually the person said "so like you want us to fill your prescription can you even afford it?" After that I was like no go ahead and transfer it to Walmart. Never in my life have I had such a bad experience getting my medication
Jessica Kerchner
2023-05
They can't tell me when the pharmacy is going to be open because I guess they just show up when they want to. Asst. Manager says she has no idea when the GM will be there because apparently he or she has the luxury of not coming to work like the pharmaceutical employees. Asked for the regional managers information and was told no as well. Completely unprofessional. Probably the worse pharmacy and business I have had to deal with ever. Unfortunately they are the only ones in town that take our insurance smh.
Terri Spencer
2023-05
I've used this pharmacy since moving to the area nine years ago. My experience was generally positive until this past year, and now they've lost yet another prescription. They've done so in the past and even transferred a couple of prescriptions to another pharmacy without authorization.They closed the drive-thru, close the pharmacy for lunch, and blame "staffing shortages." I could deal with wait times, but incompetene is unacceptable. I'm switching.
Sierra Malcolm-Taylor
2022-05
Every time I go into the pharmacy they are always standing around talking about something completely not related to work. The last time I was there I pulled in to the drive Thur and there was 6 cars in line so I decided to go inside. Well a surprise to me there was about 10 people inside waiting at the counter to be taken care of. There was only two people working and the other 3 women were standing there talking about some girls Facebook. While the phone was ringing saying “one pharmacy call” for 10 mins straight. Finally one of the women came over to help check people out. My prescription was called in two hours before I came to pick it up. The women who was checking me out then told me my prescription wasn’t ready. Well maybe it would’ve been ready if you all weren’t standing around talking about something that had nothing to do with work. It was way to busy for that, and for the woman who checked me out needs an attitude adjustment or needs fired. I wasn’t the only person she got an attitude with.
Dale Boyd
2023-06
No pharmacist on duty when I need to pick up my medication. Guess I'll just be crazy til Monday. Or whenever they show up. Apparently this is not an isolated incident either.
James
2022-05
Way understaffed. More than once, was told prescription wasn't ready yet, came back again only to be told they were out of my pills. LaVale's CVS is the exact same way. Customers get jerked around, period.
21st Century Grandma
2023-05
Worst pharmacy ever...My mom came up @10 in the morning her prescription wasn't ready...I came back at 310...waited in line for 20min...her meds still weren't ready...had to wait 5 more..
Matt Kennedy
2023-05
If you like waiting in line for an hour to be told your meds are not ready, this is the place for you.
Deb Anne
2022-05
I can’t even get them to answer the telephone in pharmacy.I have tried to call two different times and have been on hold for over 20 minutes👎🏽👎🏽👎🏽
Steven Chidester
2022-05
The wait in line is ridiculous for the drive thru. Been in line half hour and still haven't moved
Pamela Cook (Elsie)
2020-05
They was a God send when my regular pharmacy didn't have my heart medicine. Thank you
Ancient Guardians Farm
2021-05
Just not a good experience. Many mistakes made and the excuse is lack of staff. They had 5 people and I was the only customer in the store
Ralitsa Konova
2021-05
Emily is really friendly and helpful ! Thank you Emily , you're the best !
Missy Cook
2019-05
Poor service. Slow and rude. I won't be using them again
Brenda Frenzel
2022-05
Drive thru is the best!
Adam Youngblood
2022-05
Very rude employees
James Barrett
2022-05
Good overall pharmacy.
WAYNE ANDERSON
2019-05
SLOW
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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