Petco

Natalie Mo

2023-12

Very misleading prices. I picked something from this bin. The register rings up to not be $5. And the store associate insisted me to pay the original price even though I showed him where I picked it. Honestly nbd so I just returned it. Maybe stop running fake sale/promotion?

Drew

2024-01

Went here for the first time to get my cat some food and litter. They had the largest size litter I've seen and at a significant discount. Excellent variety of cat food, all sorts of brands and styles. The staff was super helpful, personable, and seemed to actually take a genuine interest in me and my cat.I'm usually leery of rewards programs that cost money - but the helpfulness and welcoming attitude of Oddity and Ian sold me on the Vital Care Premium program almost instantly. Considering the benefits you get on items your animal is going to need it's whole life (litter, food, etc) provided you're OK being somewhat brand loyal to a store, it's worth it.But yeah, this isn't even the closest pet shop to my home, but the care I received yesterday - I really felt like they went above and beyond to show me the benefits of the program and what services their store offered to me. I will absolutely be back again, and not just for the program - the people (Oddity and Ian) seemed to genuinely love helping out in a way that I'm frankly not accustomed to. And even more, they were helping other customers quickly, juggling to managing online pick ups...yeah, it was great. It takes a lot to actually write a review about a place but it was so remarkable I just had to say something!Give them raises. Not just COLAs, like, actual raises! They've earned my business as a repeat customer and brought a warmth to Petco I don't typically associate with a large chain.

Preston Williams

2023-09

Typical pet store with groomers and a clinic attached. Staff has been 50/50 some employees are helpful and nice, others seem they would rather not be there. Groomers have done great jobs with my dogs and have been helpful in furthering my kiddos education on the importance of brushing and hair care of a doodle. Parking there is rough and extremely limited but they do have an explanation at the counter on how to get free parking at the lot across the street so possibly call ahead for that information.

Kevin Alkire

2024-03

We are bringing home our first puppy in a couple of days and were feeling overwhelmed.Josh B., the general manager, really went above and beyond to help us through the process of buying all the necessities. He spent nearly an hour walking through options with us, while being very upfront with what we needed versus we were just frills/marketing. We felt empowered with the information Josh gave us, rather than feeling sold to.Now our puppy has all the stuff it needs for a great start!

Emily Greene

2024-02

Petco has a great grooming department, and we’re especially grateful for Tabby who has been grooming our temperamental and reactive poodle for more than a year now. She’s the only person who is able to work well with our dog and who we trust fully! Since Tabby started working with our dog, our dog has gotten a lot less sensitive about her paws

Hope Lopez

2023-07

The groomers here are super kind and considerate. They are often overbooked but they do their best when taking care of our dogs. My standard poodle gets great grooming from Tabby who has the skills and patience to deal with my neurotic pup. Because I attempted to groom my poodle myself weeks before this appointment, Tabby had to take off more hair than I would prefer but due to my dog's matting, it had to be done. I still think my dog looks pretty good! Plus all the groomers there, gave me great tips on how to make sure my dog doesn't get matted in the future . Corporate chain, the staff here are probably under staffed and overworked but do their best to be kind and respectful to customers and our pets.

Aleric Lucero

2022-05

My friend asked me to take her dog to this location as she was too ill to do so, Zeke regularly gets groomed here. The folks are very helpful and good with Zeke. My only complaint is that there is not enough parking spots and it's hard to get to and out of their parking lot. Zeke did look very nice and happy afterwards so it's worth the effort.

Paige Gibson

2024-03

I made an appointment to get vaccines for my cat. The staff that checked me in and even the vet were friendly, but in the end they wouldn't even take my cat out of the carrier because my cat "was scared". To be fair, I warned them that she was nasty. I didn't think it was anything a vet couldn't handle. I shouldn't have said anything because they didn't try very hard with her at all. I should've insisted or shown them how to handle a cat. Now I am stuck trying calling all over Seattle to try to get an appointment for her before her vaccine is overdue.

Naomi W.

2023-12

I live right next to this Petco so I visit often. Interactions with staff are generally positive and a few standout as super friendly. Sadly it seems several of their really wonderful staff left, but it's still a decent location.However, the other day I went and there was a short asian girl working the front who was very blunt and had that "I don't want to be here, and you are bothering me with your presence" attitude.I would advise management to re-train this girl if she is going to be a cashier, or put her somewhere non-customer-facing. I worked in retail for 7 years...yes, some days suck and you have no energy...but treating a customer who has done absolutely nothing to deserve that attitude is not okay.

Joan Furlong

2023-08

Petco has topGrooming services. All the groomers I have met over the years seem genuinely happy to be groomers and seem to love pets and grooming them. Robert THe Bruce here at 12 weeks old loved his first visit to a Petco groomer

Marques Gillespie

2024-03

It may look a little ominous on the outside .. but inside there are plenty of good finds for your pets. I would say they have a more expansive stock than other Petcos in the surrounding areas.

Samantha Marinkovich

2024-01

My dog used to be groomed by Joey who is amazing! Always satisfied with grooming and treatment of my pup. Joey is now grooming at Mr. pups pet care in case anyone was wondering!

Andrick Schall

2023-05

I gotta say, even though the staff may come across as a little Burning Man, and can be hard to track down (but what industry is not short-staffed these days), the staff is nonetheless fantastic. They are extremely helpful, friendly, and knowledgeable. Just by speaking with them, you can tell they care not only for their customers, but for your animal companions, as well. Petco probably does not pay them enough (just a guess, there!), but they will go out of their way to answer your questions and acknowledge your concerns. I have been going to this Petco for as long as I have lived in the U-District, which is quite a while. Not too long ago, a staff member, at the check-out, explained the benefits of Petco's Vital Care. This is a good program if you shop there frequently. The staff member, although probably compelled to sell this service by the suits in their clueless ivory tower, nevertheless did so with skill and ease, actually explaining the benefits of the the program, succinctly and without pushing it. I ended up signing up for the service, and it was beneficial for my little cat. Recently, I had to cancel this service. There is a huge cat-shaped hole in my heart now, as Mia the beloved cat is gone. Fate is cruel. I miss her everyday, and it's kind of hard to write this review. When I contacted customer support to cancel the Vital Care service, they informed me that the obligation was to sign up for the service for a year. However, due to my loss, Petco kindly and compassionately waived this requirement for me. I still have my turtles, and I will still shop for my friends' cats, and so I will still visit this Petco as long as I am in the U-District. They are a fine team here, and the company does truly seem to care. Thank you.

Aaliyah Konick-Seese

2023-05

They do not keep their animals in the proper cages. You don’t keep mice hamsters or Guinea pigs in glass containers! You just don’t!

Stephanie Atterton

2023-05

Excellent seafood!! Amazing service and a view to die for!! The place down the road was booked full and rude… please go here instead, you will not be disappointed!!

Holly Reichmann

2024-02

Answered all of my questions, very kind and respectful, did not over sell but offered great deals and were very patient. Always enjoy petco.

Derick Fisher

2024-02

It's great because it's in a very convenient location right off the I-5 northbound ramp very friendly customer service

Mahvish Irfan

2023-05

Massive shoutout to Kurt who works at the U-District Petco! He is fantastic! In every interaction I have had with him he has been exceptionally helpful, knowledgeable, and kind.I have asked him many questions as a new meowma to Multi, a special needs, elderly cat my family rescued that I care for. Multi has feline AIDS and is also missing all of her teeth after dental surgery. She is the sweetest baby. Kurt always listens and addresses all of my concerns with great patience, enthusiasm, and skill. It makes me so happy and want to keep returning to the store!I also have to give a special thank you to Liz. I was worried Multi had fleas and she answered a ton of my questions over the phone with wisdom, kindness, and deftness. She was very understanding and patient as I get extra worried about Multi due to her fragile health condition.When I checked out of the store today Ian was at the register. He was super welcoming from the moment I walked in, helped me set up a Vital Care account with Kurt, and made sure my entire experience was wonderful. He also told me that I could potentially teach Multi to communicate via buttons, very cool to know.I can’t say enough about how heartwarming and helpful my experiences have been with Kurt, Liz, and Ian! The U-District Petco has incredible employees who deserve special recognition - and promotions. Thank you for being such awesome sources of support for me and Multi! I am excited to visit again soon and have shared a picture of her here for everyone to see!

Mila Chavez

2023-10

The staff here is always friendly and attentive. The best place for me to get my supplies for my bunny and parakeets. The Petco Vital Care plan saves me a lot of money on the overall needs of my pets. Highly recommend shopping here for your pets' needs. :)

Abagail Reiman

2023-10

Everything is so well stocked at this store compared to the one in west Seattle. Plus there is way more staff and the staff that are there are so helpful. I can’t say enough good things about the woman that helped me today! Highly recommend this Petco!

Hastur

2023-12

Used the vet here to get my dog it's shots, kind understanding staff, relatively clean store.

Tristan Amer

2020-05

LT is the kindest and most thorough groomer in Seattle. I highly recommend this location and LT as your pet's groomer.

Mika Carvalho

2023-05

Good deals, good products, friendly and helpful staff.I only grommed my dogs there, since it's the best price in town and an awesome service.

CA Gray

2021-05

The UW area Petco is great! Everyone is masked and sound social distancing practices are in full effect. They keep a tub of crickets in front, so when you come in and ask for "20 large" or whatever, they bag 'em up and hand them right to you.They have a large selection of fish, aquariums, and aquatic plants. They've got turtles and a few reptiles. I wish they had a little more in the way of bird toys & supplies. The selection there was kinda sparse. Everything was on sale tho!And of course they've got tons of stuff for cats and dogs! Including a whole section of raw, unprocessed, refrigerated dog food; high end, gourmet style noms for your pups.Parking is free and easy, but a little bit odd. There are 4 disability accessible spots right in front, and then the main Petco parking lot is across a side street. Seems adequate tho.

Azure Williams

2023-12

Always just come to quickly pick up an online order. Never had an issue :)

Julia Zhavoronkova

2023-05

It was great service, faster than expected, accurate. We got some advices we asked for, and more other they gifted some accessories for our dog. The dog looked like she trusted her groomer totally and was ready to stay there longer. And the price is really good!

Lori Hayes

2023-05

Joey and the grooming team were so kind and loving to Freyja that she didn’t even mind her bath and nail trim!

Kayla

2023-10

I tried a new groomer since Joey (who is always awesome) wasn’t available and will never return to this location or Petco for grooming services. Forest did a terrible job grooming my dog and was very rude. I’m not sure they have much experience with dog grooming. I’ve switched to Earthwise in Fremont and the quality and care is night and day.

Peter

2023-12

A male Petco employee stopped me on exit and accused me of theft. I set it down and told him to look at it. Since when do they sell a case of 400 forks?

Paige Harvey

2023-07

I scheduled a training session and on the morning of the session it was canceled because the trainer had a sore throat. They say the trainer would reach out to me, a week goes by no trainer called me. I called the store on three separate occasions and finally I get in touch with a trainer. They say that we can do the session for the upcoming Sunday. I show up that Sunday and the trainer does not come. Very unprofessional and I would not recommend.