4.5 (31)
8823 Sandifur Pkwy, Pasco, WA 99301
(509) 545-6761
animalhealing.net
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lacey englebert
2022-05
Their training program has done wonders for my dog Ripley. They teach concepts in a variety of ways that helps everybody understand, and since the group sizes are kept small, you can easily get one-on-one time. At the end of each session, you're given a summary sheet that recaps the lesson and guides you through home training until the next week. If you ever have side questions or need a little extra help, they're always willing to help and typically have very quick response times through email. Ripley absolutely loves going to class and loses his mind whenever we load up the car. In the past year, Ripley has gone from zero obedience training and being fearful of everything to being an amazing off-leash hiker/adventurer that really only focuses on me. I couldn't have done that without Paws to Play's help!
Lisa Tuck
2019-05
This place is amazing. Yes they are serious about the dogs in their care and that is what you want if you love your dog. Al and his staff are always pleasant even when they are busy. They take care of my dog and I don't worry about her at all. I have read these reviews regarding Al and his professionalism and really was put off by them. This man cares about animals and yes he can sometimes seem distracted because he is working with them, BUT he is still professional. I would rather hang with the dogs then some of the people writing these reviews too. I take Zeva there for training and even though she acts the fool sometimes Al stays patient and gives clear direction. I drop her off to play and she comes home happy and exhausted (the way I like her lol). Truly a great place.
Amanda Detchman
2023-05
If you have a small or elderly dog and you don’t work than this place might be good fit for you. Otherwise, I wouldn’t recommend it. The application process is lengthy. We waited 2 months to get our dog in for an evaluation and when we did were told he had too much energy and could only come from 9:30-11:20 for the first 10 times. Which was pointless as we wanted him to get quality play time and give us time to run errands and to get work done. Driving our dog in and picking him up in less then 2 hours ended up being more stress than helpful. Our dog has been going to daycare his whole life and never been an issue. I wish they would have told us from the beginning the daycare catered to smaller and older dogs, so we could have went elsewhere the last two months.I am giving two stars because Dallen did respond quickly when we had questions via email. And it does seem they are trying to create a calm environment for elderly and small dogs.
Sally Huber
2023-05
This is the Only place I leave my pup with ! The staff is so wonderful and treat her so well. It makes it easier when I can't take her with me ☺️
Linda Eff
2023-11
Our dog loves her time here and we feel good leaving our girl. We know we don’t have to worry!
Lydia Rush
2023-05
I was very excited about this day care, but unfortunately had a terrible experience. I took my dog here for their evaluation process, and all of the staff were kind and seemed initially very knowledgeable. Specifically, they seemed to understand that while my dog does enjoy playing with other dogs, he is reactive (i.e., he barks) at other dogs when he is on a leash (something that we have been working on with our trainer for the past year). They called me a few minutes into the evaluation process saying that my dog, and I quote, "tried to eat another dog" and maybe day care wasn't the best place for him. This seemed totally out of character for my dog, who has been to other dog daycares before and done fine. "Eating" another dog implies a bite incident, which is extremely serious and had me concerned. When I asked for more details about the situation, the staff said that my dog just barked and lunged at the other dog when they tried to introduce them on a leash (something that I told them he would do and is the worst way to introduce a reactive dog to another dog). I don't think that this place understands the difference between reactivity and aggression as they were very quick to put my dog in the latter category without actually understanding the situation and dog behavior.
Pam Puckett
2020-05
If I could give this place less than 1 star I would. Call this morning that my dog had been attacked during a dog fight and we needed to pick him up. Was told he was a victim. Called our vet and they were already waiting for another dog who had been there that had been attacked.My Golden wouldn't even know how to start a fight. Tried to find out who attacked him. Can't tell you. Who are the owners of the dog that attacked him? Can't tell you. Asked him how many dogs. Can't tell you. What are the plans for the dogs who instigated the fight? Can't tell you, we're sorting it out. Told twice that we signed a waiver. Our dog had to go into surgery for his ear. Lacerations on his neck and chest. Bruises on his shoulders. Over $800.00 bill. It's not the money, it's the idea that they take no responsibility. Found out from the Vet office attached to Paws 4 Play that they also had treated several dogs that day due to the fight. So I ask myself, what the hell went on there and how did this happen?
kristi kesler
2020-05
Al and his amazing staff have helped us since 2005 with boarding needs, training needs, including helping a severely damaged rescue dog over come his past fears, and become a great member of society as well as our family. Along with a safe and an amazing time for another rescue dog to run off extra energy with her new puppy Pals at doggie day care. the time and money we have invested with Al and his team and that they've invested in our animals has never been wasted and has made us all better for the effort. If any of my friends ever mention an issue with their dog I always tell them if anyone can help it's going to be Al at Paws to play!💜🐾💜
Yesi L
2020-05
I called today to inquire more information about dog boarding. I spoke to Will he seemed very knowledgeable, he answered all my questions and gave me tips on how to make sure my pup stays calm during his visit. I’m definitely considering taking my bulldog there. I really appreciated the time he took to answer all my questions.
Christen Baer
2022-05
My dog loves it here! Staff is friendly and the cost is IMO very fair for what they do here for the dogs. My doggie knows exactly what "doggie daycare" means and jumps up and down to go. 100% trust and recommend this place for both daycare and boarding.
Lisa Copeland
2020-05
I highly recommend Paws to Play Daycare. My Shar Pei has been attending Paws to Play for almost six months on a regular basis. The staff care deeply for all of the dogs in their care and it is exhibited in my Shar Pei's excitement as we approach their facility. He cannot wait to visit with the staff and all of his canine friends. Last month I had to board him at the last minute for a week due to a family emergency, and he was taken such great care of so I highly recommend Paws to Play for boarding as well.
John Moore
2018-05
It has been an incredibly frustrating experience dealing Paws to Play. I enrolled my two terriers here a few weeks ago prior to listing my house for sale. I filled out the lengthy applications and got the medical records sent in to the business, and took my dogs in for an introductory interview, which seemed to go just fine. However, things took a turn for the worse shortly thereafter. The proprietor is extremely unprofessional and does not respect the customer's needs or schedule. He was difficult to work with, and was unwilling to offer even a basic level of customer service. He even had the nerve to call me and lecture me about how inappropriate it was that I had not been bringing my dogs in to play care more frequently (Sorry, I wasn't aware that I, the customer, was obliged to meet YOUR demands for my business, fella). And when I did bring my dogs a week after his rude and inappropriate phone call, he informed me that he had deleted our account because we had not been frequenting his business enough times...wow, thank you! Great service!!! My dogs have been enrolled in doggy daycare before and did just fine; he made it clear he did not want my business without undergoing a series of aggravating and frustrating interactions. I thought our initial "interview" where my dogs played there for 3 hours and did just fine was sufficient; but no, according to the owner my dogs need lengthy exposure with extreme frequency and regularity (but only in short doses according to this man's schedule) in order for you to patronize his business.Apparently customers exist in this man's universe to serve him and his business, not the other way around. Does it suit your schedule to drop off your dog? Better make sure it suits the owner's as well, otherwise you will get a lecture and pushback from this guy. Do you need to drop of your dog for 4 hours? Sorry, he thinks they should only be left for 2 hours because...reasons?...Do you only have the time or resources to drop your dog(s) off when it is convenient for you? Too bad! If it doesn't suit the owner of Paws to Play, you will not get anything other than crappy service and/or a lecture. I suppose he's better at interacting with animals than he is with people, because I found him to be very aggravating to deal with, and possessing of extremely deficient customer service skills. I hope no other unsuspecting person will have to waste their time and deal with this crummy business like I did.When taking your dogs to this place be prepared for a litany of rules (both written and unwritten--he seems to make rules up as he goes about how/when you can bring your dog in for play care, depending on many factors that are plucked out of thin air by him). You should commit to dropping your dogs off with precise regularity according to the owner's rules and parameters (beware, they seem to change according to his whims), not your needs, your convenience, or your schedule. You should expect a lecture if you deviate from his rules and parameters, or whatever may be going through his head at the moment. My entire experience dealing with this business has been negative from start to finish. I have not felt this exasperated dealing with a business in a long time. If you decide to take your dog to this place, be prepared for hassle, or just save yourself the time and hire a dog walker.
Matt Coleman
2021-05
Al, the owner, clearly cares about the pups at his facility and it seems very well maintained. Our 5 month old puppy was happy when we picked her up after her first overnight boarding.
Renee
2020-05
Excellent staff, clean facility, always treats my dogs as if they were their own!! We have taken our dogs there for years and have always been very happy!
Laura Landon
2019-05
A busy terrier is a happy terrier & ours loves to go to Paws to Play! Dogs are well supervised & cared for.
Yasmin Torres
2018-05
Great experience!! Perfect! Love that it's not so over crowed like other places and the trainer really works with your pup.
Marilou DeWoody
2020-05
Our Lucy just loves it there. She gets great care and fun interactions with her fur friends
Tom Franklin
2019-05
Excellent care provided for my dog and excellent customer service. Will always call here first when I need to board my dog!
Rick Moyer Jr
2022-05
Great staff! Our dog always comes home, happy and tired.
Jameson C (2018Gemini)
2022-05
So many great things about this place! Our dog loves to play and stay here!
The Reviewist
2020-05
Very clean and all of the for babies seem super happy
Lejla
2016-05
amazing place. great vibes. second family.
Paula Morgan
2020-05
My dog was well cared for.
linnea peacocok
2018-05
Friendly staff that puts the dogs first!
Scott Hanson
2023-05
Top shelf!
| Monday | 7 AM-5 PM |
|---|---|
| Tuesday | 7 AM-5 PM |
| Wednesday | 7 AM-5 PM |
| Thursday | 7 AM-5 PM |
| Friday | 7 AM-5 PM |
| Saturday | 10 AM-12 PM |
| Sunday | Closed |
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