Crest Hills Animal Inn

3.8 (25)

205 Humbert Rd, Troutville, VA 24175
(540) 992-3950
facebook.com

Claimed
Pet boarding service

Accessibility

  • Wheelchair accessible parking lot

Reviews

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Melinda O

2023-12

I've had a great experience. I reached out for a super last minute boarding during the holidays. Thankfully they were able to accommodate me and a last minute adjustment. This was the first time i boarded my dog and was provided with all information to make her feel comfortable. When I picked up my dog she was so happy. I could tell she ate good while there, which is very telling of how she felt during her stay. My dog is very high energy and I could tell she had plenty of room to run because she was so relaxed once we got home and didn't even need a walk. We will definitely be coming back!

Melissa Phillips

2024-01

So thankful for the staff at Cresthill. We have one of those high maintenance pups that the vet won't even board but the folks here take him in and care for him like one of their own. We never question leaving him in their care. They are kind and loving and always willing to help and provide love to him when we need to be away.

Brian Godfrey

2023-12

New Owners are great people and I’d trust them with my dog (s). They are making tremendous upgrades & take pride in what they do. Has an Outside area for dogs to play. Beautiful area; Crest Hills, VA.

Ammar Wahid

2024-04

I'm glad to find a friendly, lovely pet kennel for my dogs ,,

Tai Yopp

2023-11

Crest hills Animal Inn will be under new management by or around October 22 2023. We will be upgrading the entire building , dog runs, and staff! We also will be allowing pit bulls and others to board and hopefully by next year have new building for boarding. We will accept guard dogs or police k9!

Matt Graybill

2023-08

If you take your dog here you are NOT a good pet owner and shouldn’t own a pet . I took my dog there for a week it’s a jail there ..No grass nothing but an inmate. I had a $160 dog bed I had to throw away soaked in dog piss and my dog smelled so bad of urine it was unreal . The most trashy place ever . It’s very noticeable the person watching the dogs is on drugs.. Trust Pass this place !!! #Savethenextdog

Clayton Lacy

2023-07

I was advised to call this business by a family friend. The lady told me they could board my dog and then after I informed her that we were “new clients” she told me the “evaluation process” takes 3-4 days. ???. When I inquired about what exactly the eval process consists of, I was told there “wasn’t enough time to discuss it” and was promptly hung up on. If this lady is the owner, shame on her. If this lady is an employee, I hope she isn’t for very much longer. Dodged a bullet on this one!!

Jeanie Milstead

2022-05

One star is too many! I wasn’t going to leave a review, but I feel other people should be aware. I didn’t have a chance to tour the facility before I took my dogs or I would not have taken them there. It is dark, dreary and damp. When I picked my dogs up, my old dog must have laid in pee all week, he and the blanket I took reeked. I had to give him a bath as soon as we got home. They said he wouldn’t go out, so I don’t understand why they didn’t put him on a leash and take him out. My other dog seemed ok, but he’s younger. They said he wouldn’t let them get close to him to take his harness off. My dog will do just about anything for a treat! Apparently they put their food bin in the run with them, because the lid was chewed around the edge. It was practically new! I asked the lady what happened, she said I don’t know. I will never take them there again!

Brianna Vaught

2023-08

We love taking our dog here for boarding, they take great care of him and have fair pricing

Sandy Johnson-Harris

2019-05

My dogs love Crest hill. They go running in like they can't wait. No kidding! My older dog has been going there all his life, 10 years.

Christina Franklin

2023-05

Very nice workers, clean kennels, and the animals were well taken care of!! I got more than my money's worth with Crest Hill!!

Chris Bradd

2020-05

We’ve been boarding our dogs here for 10 years but we got 2 pit bulls and they won’t take pit bulls because they might “damage their kennels”Lost mine and my family’s business

Kim Nolen

2022-05

It's getting more and more run down. Very small and dark, not a happy place. Will be looking for another place to board my cats.

Allan Wingfield

2018-05

Great place to Lodge your pets. Clean place and caring people.

Ginger Smith

2023-05

Nice and very helpful. Very clean place

Robyn Wright

2023-05

Always takes care of our pups.

Louis Vogt

2020-05

Very friendly and caring.

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-5 PM
Sunday Closed

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