Sheetz

Michael Cannon

2024-04

Y’all were great for about 5 minutes when you first came, now I’m never coming back. After multiple last chances, enough is enough. Most of the monitors are always down and the food is always burnt or raw. Now today, it’s burnt and barely has ingredients. Last last chance today.

Grace Lee

2024-03

Bathrooms need cleaning, otherwise everything was clean and organized. Had a small food and drink order and pick up station also. Had everything you need all here. Friendly and nice rest stop and gas station.

Solomon Hindel

2023-05

Thank you Sarah for the coffee! Fantastic service from Sarah who was able to get me a coffee since I couldn't download the app since I'm from Canada.She also helped me get the pump working.Coffee isn't exactly wonderful but it'll get me through the night.Clean washrooms and service area. kids had some food which was decent enough for side of the highway.Beautiful walk in beer cooler too.

Tyler C

2023-09

This Sheetz is really dirty considering it’s only a couple months old at best. Some trash cans at the pumps were overflowing. They did not have a windshield scrubbing tool at my pump. I took one from another pump that had no washer fluid in it. I filled my tank and the pump had no receipt paper. Since, I had to go inside for a receipt, I decided to use the restroom. The entrance way had trash littered on the floors, more in the actual store, and the bathrooms were disgusting!I’m sure this location is very busy due to its location just off I-95. Unfortunately, it will be a very poor representation of the way Sheetz are run as a whole. Cleanliness and convenience is key to Sheetz success, this location is failing.

Christie Rears

2023-12

UPDATE for the Sheetz employee posting form letter replies to the negative reviews: I have ALREADY EMAILED YOU ABOUT THIS. I did so on the same day that I posted my review. Also, the Fredericksburg Health Department is now investigating this matter.--Absolutely horrid. Multiple fuel pumps inoperable, overflowing trash cans everywhere, and the cherry on top--FOOD POISONING because their crew doesn't cook chicken properly. I'm sure Sheetz Corporate and the local health authority will be very interested in this location when other reports from November 25 start coming in. Avoid this location at all costs.

Johnny Fisher

2023-12

I give it a three star because all the employees are friendly. On that note the reason I only give it a three is because of the manager shanty is very rude to her employers and customers. This Sheetz needs a new manger that knows how to treat people and do more than just sit in her office and only come out to yell at employees and being rude towards customers.

Akasha

2024-02

This review is for the Drive-Thru. I've been coming to this location weekly since it opened. Honestly, the service isn't good. The people seem like they'd rather be dead than work the Drive-Thru. My orders typically have at least one item totally wrong. The window workers have no idea what I'm waiting for or if they hand me my entire order. I love the chill vibes, but it's time for some real management to step in and help them find guidance on running the Drive-Thru. As someone who has worked much busier Drive-Thrus, there's no excuse.

Tayla Rowan

2024-04

This is not a 1 star this a zero max. So upset how they gave me a frozen pretzel and said it has to thawed out for 30min and I was starving, they didn’t even add my Oreos and I paid extra 80 cents for it and i also got a 8 oz bag but they gave me a 3 oz.

Kelly Richardson

2024-01

Sheets on Ladysmith Road is always busy. Usually very clean and organized, but it was Christmas Day......there were people actually eating inside and it looked like they had a party on the floor. Don't let this keep you from going there. They are usually clean, kind and considerate.

Richard Lane

2023-11

This was my first Sheetz stop in several years (I moved to an area without a Sheetz location over 5 years ago). I was pleased that my loyalty card still worked and that an email receipt arrived in my inbox within minutes. The restroom was clean and the gasoline proceeded reasonably - in the lower average range compared to my other purchases during the same weekend and 30 cents less than a station I passed an exit further south.

joe vato

2024-04

Bathrooms filthy. Hot food I ordered was cold. The wrap I ordered wasn't wrapped correctly. No napkins. Very disappointing experience. Employees are clueless.

Patricia Amistead

2024-02

Just stopped at Sheetz in Ladysmith, V A . Wonderful!!!! Young lady at the register on1/19/24 at 11:40 am is a total asset to your team. Wish I had gotten her name. I will sing praises for this location!!

AMIR ABDU

2024-03

Every time I go there I’m greeted with overflowing trash cans at the pumps and the bathrooms. At first I thought busy weekend but apparently it doesn’t matter when. Back to Exon I go

Chrissy Kistner

2023-09

My experience reflects the other google reviews. I went in solely to get money out of the ATM. It was temporary out of service. Went into the restroom, and it was nasty! All the trashcans were full past the brim ,over spilling onto the floor . Bathroom doors were spray painted to hide whatever inappropriate message that was written. Nothing had been cleaned. since who knows when! 🙄 . I didn't even look at the details of the store itself except how dirty the carpet is.The store is relatively new. The reviews are mostly negative. Why cant cleanliness be a priority for the functionality and success of this establishment?

Joseph Weaver

2023-10

Don't get food here. It takes forever and the people cooking shouldn't be. Not only do they leave everything in the fryer until it's dry and overcooked I watched the girl take a chicken patty from the fryer and place it directly on the counter because the other person didnt have the bun ready yet. Food safety, they dont understand it. Timely service, not here. Edible food, not exactly. Probably better off at the Mcdonalds next door.

Greg Smythers

2023-09

Done a lot of traveling and always look for Sheetz station. By far one of the worst I have ever encountered. Bathroom was absolutely filthy. Main area was trashy. Drink coolers were only half stocked. Poor experience.

Villanueva

2023-09

I like I find many things of travel goodies and good customer service 🙂🙂

Nicole Bognar

2023-09

Stopped at this location on our 12 hour road trip. Ordered two milkshakes, waited 20 minutes only for them to try to hand us nachos. Woman couldn’t tell us where the milkshakes were or how long it could take because the board was “full” with 7 drinks. Try a different sheetz or a different place altogether. Couldn’t even process our refund…

Kathleen Grey

2023-09

Traveling up from Richmond and stopped for a couple of hot dogs and a drink. The MTO machines were down so I ordered from the Sheetz app and waited an acceptable amount of time. The people making the food and shakes were very friendly and everything was made exactly as I requested.

Bella Brown

2023-05

Glad we finally have a sheets and another close fast food option but there’s truly nothing fast about it. Even if you’re the only person in the drive through (or if you go inside) expect to wait at least 20+ minutes for any ordered food/drink. The food isn’t bad and I like the milkshakes but again every single time I know I’ll be waiting for about half an hour or more. Tired of it, probably won’t go back till it’s fixed

Jergalek Homnimadin

2023-05

Affordable deisel fuel. . Hot coffee. . Tried a sheets build-your-own burger. Definitely recommend.

Laura D

2023-05

Just got back from driving from Connecticut to Florida. I’ve been doing this drive for about 22 years and one of the hardest stretch was going through VA on I95. There was never any real easy on, easy off stops that were clean and safe looking where I could stop especially with the kids. This place isn’t big but will now be one of our added stops for gas and food and bathrooms. It was super clean and the employees were super nice and helpful. We sat and ate outside at the tables. I got a coffee and a turkey sub with lettuce and tomato on a toasted white roll and it tasted great. Also got a big pretzel and a burger and some chicken nuggets, jalapeno poppers, and mozzarella sticks. If you’re traveling through VA I would definitely recommend stopping here. It’s not huge but definitely a great place to stop. They also have what looks to be a new McDonalds as soon as you get off the highway. Variety is the spice of life (especially when you’re driving one thousand miles with a car packed full of adults and children).

Kimberly Thompson

2023-10

Saturday night- wow....the entire place is dirty. From the parking lot all the way inside to the bathrooms. Soap dispenser pulled off the wall...trash everywhere. No female staff member in sight though...shelves are in disarray.

JT Grind

2023-05

🚨Hope Management Sees This🚨I'll start with the good here. Plenty of parking, clean environment and friendly service!However, the made-to-order section needs to step up their game. The last 3 family orders have been made with no care. The last 3 steak sandwiches were extremely soggy, the wife's fried pickles were excessively drenched in oil, and the cold brews are not always filled. There's usually a two inch gap from the brim in the large brew. Totally not getting what I paid for.I'm extremely disappointed with the lack of care with the made to order section. Hope you guys improve in the upcoming weeksFurthermore, the kiddos love the slushie machine. 9 times out of 10 they're out of many flavors.Hope management takes the feedback and fixes the issues I'm experiencing along with others.We are a tight community here in Caroline County! Overall, we're happy you guys are here but you need to step up your game or your going to loose more business.

MoneyJoe Films

2024-04

Traveling for my brother graduation and stop in for gas, food and some rest. It had great service and food was delicious.

Paige Mucciarone

2023-11

We usually wait about 20 minutes for subpar food in the drive through. Better to go next door or across the street if you need something fast and edible.

Sarah Lockhart

2023-09

I’ve been to this sheetz multiple times and there’s a dark haired girl that argued with me telling me the cream cheese melted and is IN the bread?! Cream cheese doesn’t soak into the bread that bad melted or not!! Second time! Absolutely ridiculous! It took her 21mins to make 2 bagels and it wasn’t busy. One other order before me on the screen. I brought it to her attention for her to argue with me. Won’t be back here again!

Jon Mills

2023-05

Top-notch team at this Sheetz! Andrea at the window is so professional, patient and friendly. My kids love Sheetz donuts and the kiosk said they were out. She went into the store case and got them for us. Cassie finished the order and was very kind. She fave my puppy a treat. I travel a lot for work and this is my favorite Sheetz

Michael Richards

2023-05

I typically hold Sheetz in high regard when it comes to fresh, quality food. Until I visited this location.We ordered two sandwiches on 11/7 and I don't know what else to say besides they're bad. Pretzel roll is hard and incredibly chewy. Cold cuts (ham and turkey) are shamefully scarce. Lettuce is not an option at this location. Yup. No Lettuce. But what they lack in lettuce they make up for ten fold in mayonnaise. Tons and tons of mayonnaise. Two bites and we couldn't eat them. No joke.This is a shame because I've always considered Sheetz an industry leader, but this location failed incredibly.

andrea wheeler

2023-09

Placed order and paid at 318 pm by 328 still no food keep in mind it was a turkey sandwich... This the 3rd time I've waited more than 10minutes... I had to leave to go pick up niece and nephew from school told them I'd come back... The lady on the phone sounded depressed like she was over being at work... Training in drive through time is much needed