4.8 (55)
1419 Towne Square Blvd NW, Roanoke, VA 24012
(540) 795-6023
stores.petco.com
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Carla Cody
2023-09
Everyone was so nice when I picked up my dog. The groomer was gone and the gentleman there went and got my dog right away. The groomer Cindy always does a great job with our Bruno. He is old and she always takes her time with him.
Jaleesa Young
2021-05
Everyone was very pleasant. This was my pup's very first time being groomed. I was nervous and scared he would show out and not be allowed back. The entire staff made me feel at ease and let me know he and his behavior was fine. They did a wonderful job grooming and they all loved on him. I just loved everything about this experience. Oh yeah, I'm a first time puppy parent as well and know absolutely NOTHING! You all rock!
Shelly Amber
2021-05
Kinsey was the sweetest woman ever, and i can't remember the name of the other girl who helped (super sweet, blue/green in her hair) but they both went above and beyond my expectations. They handled my Great Pyrenees with such love and care, did exactly what i asked, and made me feel extremely comfortable leaving him in their care for the day. I will never go to another place, unless they leave. I've never needed a groomer before and was just overall overwhelmed with love from them. 100/10, will always recommend them.
Jenny Bane
2020-05
Very friendly and helpful groomer, Kinsey. My first time needing this service and I had a lot of questions about how to take proper care of my new Shih Tzu puppy. She took the time to help me figure out what brushes I needed, she was very comforting to my puppy, and I love the cut. We already have our next appointment booked!
Lisa Brown
2021-05
My baby looks great . He's and older pup, I call him pup pup because he still acts like a pup. But he get razor rash when he's groomed on his bottom, so grooming has to be done very carefully. But this groom I was totally happy with they are so good with my baby. Thanks Petco for taking good care of my pup.
Stephanie English
2020-05
I started bringing my puppy to Petco after being unsatisfied with another pet store nearby. We were greeted and welcomed with love. My puppy has received patience as he's still learning etiquette! We're thankful for a team that cares for him just like we do!
gil Collins
2021-05
Becky who is at this location is a groomer and she does my cats and does a great job even if I didn't get their before it was needed, she manages to cut the mats out and keep them healthy and happy.I also trust my 13 yr old dog and 19 pound cat with her as well.I know this is the lowest cost for pet grooming. If you wonder why your pets haircut costs more than yours? Does you stylist clean your butt? I didn't think so!
Pamela Gunter
2022-05
I made an appointment for my cat . I told the girl he had mats on his hips and that I wanted him cut with a 4 so he still had fur since he stays outside. She assured me Rebecca could do that . I got there and Rebecca said that’s hard to do with a cat and she’d do her best . I was told 3 hours . They called me an hour and 15 minutes later and said they couldn’t groom him he was “too stressed” . I got there and he was in his carrier . They said no charge which was a no brainer ! I get him home and let him out and his fur is chopped up in numerous spots and he’s bleeding on his neck where she cut him to bald and nicked his skin . Don’t take your cats there for grooming !! I’d do zero stars if I could !
Rebecca Waterfield
2022-05
The manager onsite was phenomenal. We had never been there before for grooming... but we will go back. He went above and beyond and was very caring and helpful. You definitely have the right person in that position.
Roy Forbes
2020-05
Cynthia does a great job with my dog. He can be difficult with strangers, but she always puts him at ease. And the quality of the cut is excellent.
Jessica Bishop
2020-05
I have been using Becky as my groomer since getting my dog. Even though she is now at a store further from my house, I still drive across town to use her. She is wonderful with my extremely high maintenance pooch. Will keep using you no matter the drive!!!
Laura Franklin
2021-05
Kinzie is always AMAZING with our puppies. I won't let anyone else groom them. They adore her and she adores them. She's the best!!! <3
Consuela Gregory
2022-05
The groomer, Dave, always goes above and beyond to make Bella feel comfortable and she always looks amazing! Would definitely recommend!
SweetPeach1219
2020-05
Sam,thats my Dog name. He loves his groomer Cindy and she loves him. Cindy has been Sam groomer since he was a puppy. Sam dont trust anyone else and I don't either
Carla Ralston
2021-05
I went in just to get her nails trimmed but they brushed her out and was very gentle with Foxy. She is 18 years old, blind, deaf.
William Diehl
2022-05
Went to this location after a horrific experience at the Towers Location.I received AMAZING SERVICE!!!What difference in the two locations. Go the extra distance to the Williamson Road location.
Jessica Lumsden
2021-05
Mariah and the other 2 ladies that were their are amazing. They always take the best care with my dog Marli. I wouldnt trust her with anyone else
Latasha Norman
2021-05
Loui groomer cindy was a sweetheart kind and generous...and explain the process and what she was going to do...and we appreciate Cindy giving Loui a great 1st grooming experience
Nancy Blankenship
2021-05
Cynthia has ALWAYS provided top-notch grooming services for Allie! Will continue to bring Allie back for baths, spas, etc.!
Lori Sanchez
2022-05
They are amazing with Gracie. They truly take the best care with her and she loves them all! 💕
Susan Garrett
2022-05
Omg my experience with petco was amazing, my baby was handled with the ultimate care and kindness, very happy and not expensive
Mary Youssef
2022-05
My dog had an appointment for a haircut & nail trim and they cut 2 nails sp short and he was bleeding so bad! DO NOT TAKE YOUR DOGS THERE!
Marissa stout
2020-05
Becky always treats our dog(s) with great care! They also come out looking great!
Cheryl Reed
2021-05
Great customer service my dog looked great she was very excited afterwards she likes looking around in the store and picking out treat afterwards
Donna Anderson
2021-05
Maria did the BEST job on Wolfie !!! We will be back only with Maria!! A true #1 A+ job!!
CHSPD116
2020-05
Cindy and company are amazing... Worked Boscoe in for me and did an amazing job like always
Ashley Davis
2020-05
I love Kensie she's the only groomer I will trust with my dog
Melissa Holman
2020-05
Dog looked good and smelled wonderful. Got nails clipped great.
Charity Shadeck
2021-05
The ladies that work there are very polite and caring towards my dogs.
L B Henderson
2020-05
My dog haircut looks good and the groom process was done in a timely manner
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 9 AM-5 PM |
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