3.6 (158)
3215 Williamson Rd NW, Roanoke, VA 24012
(540) 524-2237
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Cunningham
2024-04
If I could leave no stars I would employee's saying they don't care if I can't find anything there going out of business the whole store is a wreck
Doggie rascal
2024-04
Don't come here the people that work here are rude I don't know her name I think it's shaniqua she be talking on the phone all day with her long fingernails they never help you find anything or look for any thing also shaniqua is always having baby mama drama
BETTY KITTY
2024-01
Today is 910am they still not open I'm reporting this to corporate immediately they supposed to open at 9:am there still not open avoid this location they be open whenever they feel like it this location is pathetic they lost me as a customer for life
Amberle Ford
2023-12
Big fat white girl that was the cashier was rudeeee
Felicia Hart
2021-05
AWFUL! The manager and employee Teasisa are extremely rude and unprofessional. They clearly need a lesson in customer service. They don’t even know me on a personal level yet have audacity to bad mouth me to another employee. I will be filing a Better Business Bureau complaint as well as reaching out to the district manager.
Candace Renea
2023-05
The people that work in this Family Dollar are extremely rude and they closed the doors way early it says online that they are open the door hours say that they are open but they are just standing around inside with the doors locked and won't let anybody in it was 20 minutes till 10:00 when I pulled up the black woman that works inside walked out push the door closed and said we are closed and then before I left walked back in to a white man there as well so anyways don't go to this dollar store after 8:00 or probably after 7:00 or maybe just don't go at all
Trista Lane
2023-05
The store hours are 8am to 10pm Monday thru Sunday, however I am at the store right now on Sunday & it is 6:45pm. There are 4 other people trying to shop here and the store is closed without a sign on the door stating they are closed. I tried calling the store number & even checked the store hours via the phone number. They should have been open until 10pm. I shop here very frequently and this was very unprofessional of them.
Kimberly W
2020-05
Door says open until 10 was closed at 9:35..Update 5/30I will NEVER step foot in the ghetto store ever again. Your cashiers are RUDE.
andrew portillo
2017-05
The store is dead and not very good selection. Good if you don't want a line plus their prices on some things don't Match what you find at their other locations.
Dustin f
2020-05
Called to ask if the item I was looking for was in stock. Was told yes. Asked how much it cost, and was told "I got people in here, I ain't got time to tell you no price".
Warren Banks
2023-05
The associates are very nice but the store itself is very congested, a trip hazard
James Higgins
2020-05
I have gone this Family Dollar for three years, and they are always the rudest people. I will never in my life, enter this store again! I wish I could put no star, because these people do not believe a single star. I could tell you where you can put your bell also
Theresa Childress
2021-05
Great place to shop!Found an item I needed at a reasonable price! Worth checking out!
Katherine Conn
2023-05
It's close & convenient & has a bit of everything. All at good prices.
William Swartz
2023-05
Piece of s*** manager won't even honor the price posted for merchandise
Ernestine Coleman-Dupree
2017-05
Always prompt service and help when you need it. Plus this location is super clean and well organized!
Stephanie Reynolds
2018-05
Nothing was unpacked or stocked in the store. Boxes needing to be unpacked all through the store on the floor. Such a fall risk hate this location always seems dirty and cluttered as well.
Ginger Vick
2019-05
Out of everything all the time but love the ladies who works there great attitudes always friendly
hakim rasheed
2021-05
The Family dollar on Williamson. The manager is very helpful very friendly she make you feel like always coming to that particular store i like shopping there
growing up wit riah
2018-05
It's a good place to go . It nice some prices and way to high for stuff but it ok.
Necomi Hash
2022-05
It smelled when I went in so I had to put on my mask 🤦♀️🤣And everything seemed so out of place🤷♀️ or it jus wasn't enough
Betty Hanks
2018-05
Staff is great but don't have enough people.
Joey Blankenship
2021-05
Just stopped by to do some shopping and the store is closed because they have a delivery. Really who the hell closes a store because you have a delivery.
chris w
2019-05
Dirty store, no organization, lots of empty shelves. But the checkout lady was very nice.
Omega Hassan
2023-05
Didn't have tall trash cans ,bug spray or ltsol. I'm very disappointed
Sonya Arrington
2021-05
Horrible store to shop in dirty out of stock and the workers dont care ...Will never go here again
Dana Parcell71
2019-05
I was double reed on coffeeI went back to receive and got another pot of coffee so all is right no problem
Zobeyda Carmer
2023-05
Really helpful and nice cashier
Sweet Emogi
2021-05
Whoever is the manager at the store she needs to tell ALL OF HER EMPLOYEES TO STAY OUT OF MY PERSONAL BUSINESS OR y'all just gonna have to take y'all store else where because that's not good at all this is exactly why I stopped going to family dollar
Brenda Robinson
2019-05
Very helpful, And Nice, And I will go back to that store.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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