Ridge Dog Shop

Red Pine Bookkeeping

2024-04

Best groomer ever! I take Jake and Oliver for full grooms with short-all-over cuts. They come out looking perfect! All the employees are friendly and seem to really enjoy their jobs. So happy I found Ridge Dog Shop!

Lynn Hewette

2023-11

Sandy the little white Dog loves her friends at Ridge! They are kind and caring, looking after the needs of our senior girl. She emerges smelling sweet, looking neat and ready to play and enjoy the rest of her day! The Ridge Dog Shop gets 5 stars in our book!

Haley Holder

2023-05

I took my dog here for the first time to fix another groomers hack job and they fixed her up beautifully. They were very accommodating, although my dog was there for 4 1/2 hours, I didn’t mind. The price was very affordable for me as a college and highschool student. I am very pleased with their work. I left them a very generous tip and everyone was so nice! I absolutely loved coming here and I will be returning!!

Jeff Betz

2023-11

Ridge Dog Shop has been a part of our family for almost two decades. They took great care of Fozzybear for 16 years and now continue to serve our family by caring for Smokey. The establishment offers exceptional customer service and prices. I can’t remember a time where I didn’t feel welcome or didn’t see a smiling face.

Elissa Priddy

2023-07

Ridge Dog Shop = Best Groomer in RVA!Ridge always takes excellent care of my miniature schnauzer. I've only taken her to Ridge since she was a puppy and she's 3yo now. Time flies! All staff do a great job making her comfortable while she's there and being groomed, she's always happy going in and being picked up!Ridge always provides a consultation and discusses her grooming cut in detail before each appointment with me and lets me know how she did afterwards. There are never any hidden fees and I like being able to pay online for streamlined checkout. Being able to schedule online is great as well as reminder texts.Tracey's grooming skills are amazing and my pup looks fantastic every single time. I do like to switch up her style now and again and Ridge never disappoints!I know my dog is in good hands at Ridge. They are our groomers for life.#consistentlyawesomeThanks for taking such great care of DEMELZA!

Ashley Nesmith

2024-02

I love Ridge Dog shop! I took my Pomeranian Gracie there for the first time in October and they were so nice! Everyone was very welcoming and loved my dog so much I have to come here regularly! 10/10 recommend this place.

Nick Fessick

2024-04

Great service,friendly people and my boy Fred always comes home looking great and with an awesome groom! The easy drop off and pick up is clutch! Highly recommend

Kayleigh Crandell

2024-03

Love the care and attention they give to my dog's grooming appointments! The option to drop off early and then pick up during the day makes having our appointments here very easy and convenient.

Claire Cobb

2022-05

Disappointed that my dog's head was shaved after I asked that it not be. I understood that he had matting and was aware his body would be shaved but his head had no matting at all. More care could have been taken into his groom, especially for $155. I was charged a $40 matting fee which is confusing to me as they did nothing to remove mats besides just completely shave him. I'm so sad but I know it's just hair and will grow back... will be taking my business back to Dog Krazy in the fan.Edit: Cooper had no mats on his head or snout. A little better communication could have avoided this - had I known his face would be shaved bald, I wouldn't have gotten him groomed. Thank you for your response.

Sharon Berry

2023-10

Love Ridge Dog Shop staff is so caring. My dog comes home looking beautiful and very calm.

Michelle Ha

2021-05

My puppers gets groomed here every few months and for the most part I am pleased with the quality. The shop is organized and efficient. The staff is kind and pleasant. I would say they are a bit pricey though. My dog is a small sized shih-tzu who gets cut every 3-4 months, each time the cut runs between $56-62, mostly $62. There would be some times when his nails are not clipped short enough or his coat would look a bit uneven. However, other times he is nice, clean, and handsome nonetheless. They get to come home with a bandana tied around their necks as well.

Gina Windsor

2024-03

this is a great grooming shop. The employees are pleasant and knowledgeable, and my dog loves going there.

Mariah Greene

2023-12

I love bringing my dog here and she loves it too! Wouldn’t take her anywhere else! I even moved to Chesapeake and still drove the hour and half to bring her to Ridge!

Mariam Cherry

2021-05

I love supporting this small business. The staff are very friendly, efficient, professional and not to mention talented! I'm always very pleased with how good my dogs look and smell after being groomed! Highly recommend.

Tammi Keifer

2023-06

They were great. We had taken our dog Louie to another groomer and they could only cut nails on three paws and still charged us the full price. Ridge was able to cut all four when we went back a week later to give Louie the full spa experience they were still able to touch his nails.

Kathy Jones

2023-05

We've taken Max to Ridge for over 10 years now. Even when he moved to Texas and to Atlanta, we continued to bring Max to Ridge whenever he came home. Over the years, we've nearly had the same groomer, which is nice for Max and for us. I hadn't realized just how hard it is to groom Max until I attempted it. It took me three days just to cut off all his hair. The more I cut, the more needed to be cut. And bathing him at home is a nightmare because he hates it. You'd think cockapoos would love the water! The last straw for me and why I'll always bring Max to Ridge is when, after a difficult bathing session, my bathroom floor was covered with standing water. Although I had on shoes with rubber soles, I slipped and experienced the worst pain of my life. An emergency room visit was required and I'll still recovering almost one year later. So, WHATEVER it costs to groom Max I will pay. I'm SO grateful to have a place that I trust where they consistently do a good job. Thank you to all Ridge staff for supporting us in caring for Maxwell!

Paul Brookes

2023-05

Three strikes and you're out! We've been bringing our pets to Ridge for nearly 10 years and that's no longer going to be the case. We brought our dog (Belle) in on Saturday for her every two month service. We were the first customer (the young woman behind the counter stated as much) and as it's always been first in, first out, so this was great. Not so much!Since Ridge was purchased, it's gone consistently downhill. It's ranged from not completing all the services requested (though we were charged and never credited) to a terrible job on Belle. Fractured pieces of claws left hanging (they always used to Dremel them) to hacking up her coat, like they did once again. It was obvious that they rushed because she wasn't done when we called. We're fairly certain they didn't brush her teeth or do her glands. She sat for hours in a crate during a thunderstorm. Way to treat our dog! No apology or concern when we showed up or after we stated we're never coming back.We will never use them again and that's really sad.

Sellers Procell

2024-02

been taking my dog here for months and they’re great! never been disappointed and the staff is so kind.

John Norton

2023-06

Ridge dog shop is a very well run business. They are excellent groomers and very pleasant to work with. Their prices are comparable to the competition, but my senior dog is much happier to go to Ridge than any other shop.

Valerie Foster

2023-05

First time visit, but extremely pleased!! They did an amazing job with my year old sweetheart Havanese!! I was told by her former groomer that she was "too much, she bites and we aren't sure we can handle her". I was devastated and upset, because she's really a sweet dog. But Dogtopia said they work individually with every dig according their needs, and they did a great job!! Even said "she's just a little nervous, but very sweet "! Wow!! Thanks to the team! I'll be continuing to come back!!

Julie Shartzer

2023-05

I’ve been taking my dog here for at least two years. The staff here is awesome. They listen to how I want his hair to be cut, I’m always so happy with the results. My dog wags his tail when we enter into Ridge Dog Shop so I know he is comfy there. 10/10 would recommend to anyone needing pet grooming for their babies.

JoAnne Wilson

2024-04

Super convenient, very nice and professional staff, always very prompt

Jaybee Bravo

2023-07

I love Ridge Dog Shop! My pups always has a pleasant experience (I could tell by the first visit because he ate one of their treats after his grooming. If he’s unhappy or uncomfortable he won’t take a treat lol).

Lakeisha Bragg

2023-05

We absolutely love Ridge Dog Shop. Our Minnie has been going here since she was a pup and she’s now 15yrs old. We moved 30 min away and still absolutely wouldn’t trade them for nothing.

Adria Bader

2021-05

We have an older long-haired terrier who has not done well with grooming at 2 previous places, but Ridge Dog Shop welcomed and greeted her, getting to know her a little before taking her back to be groomed. They gave her an amazing cut. She was so relaxed when I came back to pick her up. I would highly-recommend them and will continue to use them for our sweet girl!

Ryan Brown, LMT

2023-05

First thing, no I have never had my dog visit The Ridge Dog Shop *YET*, but I recently finished a chair massage event for this wonderful group of people. Chuck (The owner), made sure that I was comfortable, and answered all of my questions before we got started. Secondly, I want to "tip my hat" to Chuck for offering chair massage to his employees. They were a little short staffed on the day that I was there, so the employees really benefited from a brief moment to unwind for a brief moment of the day. During the holiday season, it sure can get busy at the shop, and even though they were short staffed, they pulled off the day with style and grace. They all smiled at their customers, joked and laughed while they worked, and had a good time regardless. Each dog they took out to be groomed, they carried like a baby as if it were their own dog. From what I saw, the guests all seemed delighted when they saw the wagging tails of their loved dogs looking shiny and new for the holidays! I loved all the extras they had in the store, leashes, collars, stickers, doggie treats and all sorts of goodies for your pooch.They truly love what they do and it shows. I hope we can all meet again soon and hopefully soon one day you can meet my dog Weezie! Merry Christmas to all of you and hope all of you have a happy new year! Cheers to 2023! From Ryan Brown, LMT -Vitality Health Massage

Alden Weichel

2022-05

The staff at Ridge Dog Shop were very pleasant and helpful. Our dog, Scout, looked clean and tidy. And she seemed to feel it as well. They have served us well in the past and we anticipate they will in the future. Thank you much to each of you

Rindy Douglas

2022-05

I've been a loyal customer for about 15 years. Tracy has always been more than amazing with my dogs. The reception desk people are nice enough but sometimes the lady whom I assume is the owner acts as though I'm an inconvenience. If you want your fur baby to look their best I will recommend Tracy for all eternity, but if you want to feel like a valued customer or pet parent please don't rely on the support staff.

Ann Ballinger

2023-09

We have nothing but praise for Ridge Dog Shop. They do a beautiful job grooming dogs, and their customer service is outstanding. I would highly recommend them.

Laurie Crouch

2021-05

I’m very disappointed. Neither the front staff or the groomer are very friendly. Neither appear to like dogs. As soon as I walk in, my dog drops her tail and backs towards the door. She is a former show dog and normally loves to be groomed. But she senses something as soon as she walks in there. I’ve taken her twice. Both times she had the same reaction. I won’t be taking her back there again. The groom itself was adequate and priced fairly. The shop is very clean. I’ve been going there since 1983 with different dogs. But something has really changed. It’s most unfortunate.