Family Dollar

3.9 (121)

6520 Midlothian Tpke, Richmond, VA 23225
(804) 401-4103
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Matt

2024-04

Avoid argumentative manager rather fight than find a solution to a problem. Should have just turned around when I saw only accepting cards only

Irene Thompson

2023-05

Went at the last minute to get balloons and the girls there were the best. It was a wonderful experience with Ms. Meka and Lalonda I normally don't go to there store because of past issues I've had but today topped it off and I'll be back again.

Kristen Morrison

2019-05

The family dallar employees where disgusting. I went in and a question. I got ignored, I got attitude. As she continued to eat god know what. Before she ever acknowledged me. The rudeness from the 2 female employees that worked this morning shift around 12 noon today need to be trained over again or just plain out fired and learn some professionalism and how to treat customer's with respect. They get paid to be helpful and check people out at the cash register!!! I will never buy family dollars merchandise ever again!!! This was a horrible experience. I will never go in there again. God forbid an employee has to enter a void on their register!!! She acted like it was going to kill her to give me a refund. As she said Family Dollar does not pay her enough to answer questions and make returns. Nor will I tell or recommend people to shop there!!!!

Jill Denise Porter

2022-05

🤬WORST FAMILY DOLLAR ANYWHERE IN VIRGINIA.😱Moldy ceilings. 😬Filthy floors. 🤔Blocked aisles.🤬Closed before 5pm several days without prior notice because not enough employees for evening.🤔Three months no sweetners, but 8 places stuffed with marshmallows.🔊 Radio at front so loud I couldn't hear cashier, Toni. When I asked her to turn radio down, she blamed her mask, yelled at me.⚠️As I was packing my purchases into my small folding shopping cart to walk home, Toni yelled at me:"I work for a living! I earn MY money to pay for my truck there outside. I pay my taxes, not like some people. I don't have to use some hoopty cart and walk! I'm paying for my house! I live on a nice street!" (I'm 68, retired teacher, share modest house with best friends, not on welfare. Don't need or want car. Grateful I can walk & pull 20 pounds in little cart.)Manager stood there doing nothing, saying nothing.There are clean, well-stocked Family Dollars further away, with pleasant, kind, cheerful employees and managers doing their best with lax Family Dollar corporate neglect. I'll shop at them. 🤩Maybe even ride bus to Walmart with my hoopty folding cart.Family Dollar on Midlothian earns 5 👎, 1👺, 10💩

Dorothy Wilkerson

2022-05

Store was very clean, cashier was very patient with me, the long walk to get there but it was worth it price is good would definitely go back again, just really enjoyed my experience in the family Dollar store for the first time in this area thank you and keep up the good work

Nat Dread

2023-05

This is the worst place on earth. They're NEVER OPEN...like NEVER and when they are its always something crazy going on inside of the store. They've been closed for 3 months but employees are inside, collecting a paycheck they haven't earned smh... JUST SHUT DOWN THE STORE

Raymond Lyndel

2022-05

Employees were friendly and helpful, but they only had of register open. I waited in longer for 15 mins to buy antihistamines but ended up leaving without them.

Alison Young

2023-09

This family dollar is remodeling will open back up August 24

Ayesha Aniba

2021-05

This store has Friendly employees. As well as, all of the things you may need. Good prices and convenient. They also remember their customers and they care. They are kid-friendly as well.

Crystal Moore Bargain Battery Outlet

2018-05

We love this store, they have always been so AWESOME to us and have always given great customer service!! We will continue to shop here unless something goes horribly wrong!

LaTresha F. Gordon

2019-05

Love this store. I should own stock in Family Dollar that's just how much of a frequent customer I am. I can give more than 5 stars

Teeunya Baxter

2019-05

WORST CUSTOMER SERVICE EVER..1 line open as u can see from my pics..white manager guy up front doin nothing..old black man cashier tells me hes closed but rings up a white man with a balloon an proceeds to ring up a whute lady cashier and when i say oh u can ring up employeess but not payin customers he has no response..nor did the manager..how bout u stop lettin employees get in lines to buy sodas an open a dam register..all the customers complaining an yall jus chilling..TERRIBLE CUSTOMER SERVICE..i guess since its a dollar store the customer sevice dont matter

Luv R

2018-05

AVOID THIS PLACE LIKE THE PLAGUE! It's nasty, nasty inside there and crammed pack with dirty merchandise. I went in for a cold gallon water and the jug was stained with old, dried drippings from another drink that must've spilled onto it. In addition the water inside the jug was murky. Only go in this place if it's absolutely necessary and every other place within a 100 mile radius is shut-down or out of business. 😕

T D

2020-05

I used to go to the other family dollar down the street until it got closed down so I had to come to this one instead.. it’s TERRIBLE.. the girl in the front was just sitting on her phone TEXTING, having a full blown conversation while cashing people out lol.. whoever said this place is “nice” is lying

TD BM

2022-05

Some mean staff some not but the last experience I had with them made me not want to shop at family dollar anymore including corporate not a company I want to deal with

Alfreda Jones

2021-05

The store is a little busy in the aisle... I guess they're restocking but it seemed like all the items I was looking for is out of stock 😑

Omid Danish

2020-05

Zero star for the workers and managers, when you come here you will see a lot of empty boxes on the floor even you can’t push your cart.

Smitty Smith

2019-05

This one was junky customer service was not bad but I really did not want to buy anything out of it

C.G. Learn

2019-05

Very pleasant experience. They had what I wanted and the cashier was very friendly.

Barbara

2020-05

Place i lov to go to use to be they are not nice you buy something for your grand duaghter and it don't work they refuse to give one that works please don't buy from them they are bad place to buy from.

Ed Norris

2019-05

I had to pick up a pair of fingernail clippers to add to the others that I have at home,cost a dollar. I really need to leave a pair in the car !

dyslexic dog

2022-05

Great store but hard to find something 4 a dollar

Tina Kline

2017-05

Friendly staff ,manager very helpful,staff knowledgeable of product location 😁☺

Cookie Man

2021-05

Nice store, friendly people that work there

Latrika Brown

2019-05

Love this store great deals all the time🤗

Quetta Leteria

2023-06

Day time employee are rude

Donna

2017-05

The employed are nice they can have more suff

Katherine Kelly

2018-05

They have nice people work there

Leila Johnson

2019-05

dollars I go to Family Dollars three or four times a day I love Family Dollar's

Shawn Crutchfield

2021-05

SALES PRICES ARE GREAT USE HOMELINE THEY ARE CHEAPER.

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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