Family Dollar

Kadegra Harris

2023-05

Wow!Neat Organized No Stock in the isles🙌🏾 Definitely had to bring my husband here to see lol We were Greeted as we entered..the young man(Clerk)was very mannerable and welcoming! smh A little goes a long way!! Definitely made my Sunday shopping a Great experience this morning!!

Khayla Easley

2021-05

Very unprofessional and ghetto! The employees were talking about the items I wanted to return as if I committed a crime. I was in the store the whole time while they had fun talking about me. Next time at least make sure the actual customer is absent before you start to talk.

Antonya Hurt

2017-05

It's incredibly slow. There are always boxes everywhere. One person to ring up a line of 10 people. The old crew is gone (they were cool) and the new crew is not friendly at all. I understand there is no public restroom, however if my 4 year old has expressed loudly that he is "about to pee on himself" then there should be some leniency; someone can easily walk us to the back. Instead they ignore him or tell me there's no public restrooms!!

Rosemary Lofton

2022-05

I went into the store this morning and I was amazed and so impressed by the set up the new makeover very open space even walk in you can find things everything just as nice and neat as they want to be I was very pleased to be able to walk into this store and Shop and it's not overcrowded with people but another Improvement would be if they had more staff in that particular branch My overall I am very pleased is convenient I can go ahead and get what I need and come on out when they have other cash registers open

lauren taylor

2020-05

Very nice store itself. But one of their employees is a theif I left my phone at the counter while getting my items rung up. Came back the next day to retrieve it and employees said shed seen it so she called her other employees who gotten ahold of it while on the phone the employees saids I have a phone just like it it's mine and than a few hours later my girlfriends mom called my phone and the lady answered realized we were looking for it hung up and turned the phone off. Makes me not even wanna go to this family Dollar ever again. How can your employees be so dishonest. All I can say is get your own things don't steal from others!!

Ayesha Aniba

2021-05

This was my first time in this store. Everything was easily accessible. I was able to get in, find what I needed, and checkout without long lines. It was great! Friendly and Efficient service.

Robin Phillips

2022-05

Very NICE customer serviceClean storeVery organizedWish I were part of the teamNew here in RichmondIn fact new here in VirginiaEveryone in this store is ALWAYS available to help and customer service is outstanding 109 stars if I could

Dasha Lee

2018-05

Love the staff excellent customer service the store is very clean and organized if I need help finding a product they're willing to help me if they don't have the product they will also call some other Family Dollars to see if they will have it the store is very clean and organized the customer service is just excellent I love this Family Dollar I was stay come to this Family Dollar I would not trade it for no other one

Olivia Trimiew

2023-05

Anthony and Brandon did an amazing job at customer service.. They are indeed an asset to your store... Thanks guys

Dr Erica M Banks

2020-05

5 stars cause i like the employees. I wish corporate allotted more payroll ours. The check out time averages 14 minutes

Ana Hodge

2017-05

I rarely find what I'm looking for and the employees are horribly rude. One employee talked on his cell phone the entire time he was ringing the order in front of me and my order. When I said something about it, he asked "well you gone give me a ride home". I paid, shook my head then walked out. That was the last straw and I no longer shop there.

Charmaine Hunter

2020-05

Went to this location to purchase medicine and other items, made it home and medicine wasn't in the bag. Went back to store spoke with on duty management to see if I left a bag and or to see if she could check the camera no help. Called customer service and I'm still waiting on a phone call or email!

arthur mabry

2019-05

Your prices. Have gotten so high over the years.closeing stores .cliam remodeling. I can go. Next door to food lion store & better. Bargain s .this is not a. Family dollar any more.etc

Sarita Moore

2022-05

The cashier in the store was nice and the inner clean but the bathroom is disgusting they need someone to come in and handle the business with that asp

Lillie Penn

2022-05

They really changed things around and it is a lot more organized. Now I have to get used to where everything is all over again. 😄

Nora Hall

2021-05

This store had lots of room in there isles. The lady's were nice.

Patricia Green

2022-05

The store was clean and it smelled good and had products on the shelf

Mindy relaxing Williams

2018-05

The respectful customer service from certian employees is Amazing. And the extra patience with the elderly I am amazed at that.

Michael MCcrae

2019-05

Was there for two items and was there for 10 minutes wating on the line the manager did not even try to help out

Shawn Crutchfield

2018-05

Shop until you drop. Can goods .60 to $1.00 and snacks. You know the rest. Try Tide in the yellow bottle.

Marian Johnson-Jordan

2019-05

Wonderful customer service and experience very clean store

Marie Annette

2022-05

They are expanding like in Missouri, one stop shop! Love it!

Renard Benjamin

2021-05

Very clean not too crowded an staff very polite

Craig Mansfield

2018-05

The cashiers play music with vulgar language and the main manager tries to target young African-American boys.

Jose Toro

2019-05

It was closed. Doors locked for register problems. Then went to closest on maps. It was also closed. Permanent on the second.

Vickie Crawley

2019-05

Slow need help not talk to much if you have a long line

Evelyn Fleming

2023-09

Nice place to visit yes

Victoria Hernandez

2022-05

Went to get some household products. Found everything I needed

David Brundage

2018-05

Cheaper than both Whole Foods and Trader Joe's!

Toree Brown

2018-05

Shop here a lot and have great savings