Walgreens

Scott Hackenburg

2022-05

This Walgreens location is top notch. No waiting in line or perhaps minimal if you hit it at a busy time. Very well organized and thoughtful/curtious employees. The pharmacy techs are super helpful and friendly! What a breathe of fresh air for myself. No rush atmosphere and everyone is so kind! I will definitely come back to this Walgreens as apposed to the pharmacy in my home town, worth the drive!

Amber Chandler

2024-04

If you enjoy sitting in a line that's wrapped around the building, you're in luck! Hopefully you packed extra snacks, have a great Playlist, and possibly even a neck pillow to enjoy at least 20 minutes of alone time.

Brandy Ebisawa

2024-03

Wait times in the drive through are always ridiculous. This last visit was the same as every other visit; upwards of 30 minutes waiting and only two cars ahead. Unfortunately, once you get in the line, you can’t get out; there’s no way to get around the cars ahead of you.After waiting in line for 30 minutes, I am told that my prescription will not be ready until after 4pm the following day.

Christopher Smith

2023-10

Wouldn’t honor promotional price despite me having a Walgreens account. Which, okay, the new coupon system imposed by corporate is straight dumb- nobody else does “coupons” like this- but also the lady at the counter was rude enough to say “oh but it’s too late now that you’re at the register” to look up a coupon from the app. As if there was a line behind me (there wasn’t- it was dead) and as if I couldn’t possibly step away for a minute and set it up and get my $5 off- being completely new to this new “system” of theirs and all. News flash lady, not everyone is an avid Walgreens shopper. First and last time going to this Walgreens. If the manager/owner reads this please just save the apology cuz I’m not interested- maybe instead y’all have a talk to your staff about being a little more human, understanding and facilitative to a decent customer experience.

MLS 3

2024-04

Was prescribed a medication that I was allergic to and thank God the pharmacist caught it before I picked it up. I don't know her name but she was a fill in pharmacist, Thank you so very much.

David Johnson

2023-05

I am visiting this area from out of state. I have been a Walgreens customer in my home state for over 20 years, and the pharmacy in Quinton is the most helpful, efficient, and professional of any that I have used. I had to move two prescriptions to their store. My insurance did not approve a vacation override for one and they volunteered to find a discount card to get an important drug that I could afford. Such great service!

Thurman Throckmorton

2023-10

I don't have the time to tell you exactly how bad this pharmacy is. Auto refill was done three times only to have to go over it again each time. They say my Dr didn't authorize a refill and the Dr said he most definitely has. And it's blood pressure meds that is a necessity. This happens EVERY TIME... Awfulunbelievable how u

Charity White

2023-11

Wish I could leave a zero. So disorganized at this place long wait in drive through line all the time but now to top it off I drive all the way here to pick up needed medicine and its closed because the pharmacist isn't on duty. Wth people still need their medicines. Im just over this place

Renee Paradise

2023-05

Staff here is exceptional! Clearly management is doing something right because my husband and I have always had great service from both the pharmacy and store at this Walgreens. They're prompt, helpful, and exceptionally friendly. The store is very clean and somehow just always feels cheerful, like a hometown store.

Nancy Carswell

2023-07

If you need meds filled quickly, have them sent somewhere else. There are days where they will not pick up the phone or you wait for 20-30 minutes on hold (during normal business hours and not the 30 minute lunch window). The MCV satellite ER sent meds for a back injury (that were much needed) over to them at 9AM... We went over and were told not to stay and wait because it wasn't going to be ready anytime soon. We just called to check on them as we've been waiting in agony all morning... It's 1pm and they still are not filled. We explained to the tech that answered the phone that they are for a back injury and that they were needed hours ago. She said that they might be ready in an hour... If you can't wait hours for meds, I would recommend having them filled somewhere else.

Stacy Belcher

2023-05

I've been using this Walgreens since I moved to the New Kent areas, which has been several years now. The store itself is fine, the customer service rep/cashiers are always pleasant. However, my issue is with the pharmacy recently. A few months ago, a lady had locked herself out of the pharmacy and nobody else had the key and she didn't feel the need to let the front/store know, so people were being told the pharmacy was open, only to be turned away. Then today, I went to pick up new medication and the girl who assisted me at the pharmacy did not have a pleasant greeting, which is fine, but I asked about properly disposing of the old medication since it didn't work for my issue and she responded "we don't do that" so I asked "what do I do with them?" and her reply was "find somewhere that does" and then walked away...didn't inquire if I had any questions for the pharmacist for my new medication, didn't say "bye" or anything along those lines. I didn't know my medication was free b/c she didn't advise of it. I am hoping she was just having a bad day, but for someone who is not an expert in the medical field, I was hoping for a little more guidance.

Sarah Dacey

2023-10

This Walgreens is horrible!!!!! Lines take forever, filling prescriptions takes days. They didn’t used to be like this. I had scheduled an appointment for my vaccine and that took over an hour just to get checked in. I will be changing pharmacies

Pamela Pinson

2023-05

Plenty of Valentine's cards, candy, gift bags and gifts. Not crowded. Easy checkout. Used reward points for purchase. Store neat, clean. Friendly cashier. Recommend

Barbara George

2021-05

the clerks are helpful and most very nice BUT there are not enough to help customers....I was there for 3 different reasons. I waited in 3 different lines 4 time longer than it took to take care of my business.The pharmacy is the WORST place I have Ever experienced. It may take Weeks to get a med in, that I get the same every other month, for years. When they finally got my meds they only had a partial of the med. they never got the rest in and I could NOT prove I had been shorted. When I had to refill this, they did not want to refill because it was too soon to refill. After I explained and was getting angry they said they would refill it. I knew it was because they figured out they had NOT given me the complete refill before. I tried to talk to someone but they wanted to leave. It was full of people getting prescriptions and about 5-6 people wanting for shots.That was NOT the first time they had screwed up my prescriptions. I have had to explain their jobs and procedures in their pharmacy. There always seems to be lots of people filling proscriptions. Do they train pharmacist instead of concentration of Their job and customer service????I AM FINDING ANOTHER PHARMACY if I have to drive miles more.

Joni Yeatts

2021-05

Unfortunately I had to give one star by no choice of mine. Two months in a row I have taking my class II controlled medication to this Pharmacy to have filled I use this Pharmacy every month but they have shorted me on my medication causing me to have to contact my doctor's office which is no easy feat. I almost wonder if somebody is not taking extra medication for their own personal use. Not that Rite Aid was much better in their services at times but they were far more better than this new Walgreens. Bad mistake switching.I also take hydroxychloroquine as part of my rheumatoid arthritis regiment just because the president mentions this drug the pharmacy did not want to give it to me. After they finally checked into it realizing I already take it they blamed it on my insurance. They finally gave me my prescription but it was not until a month later that I realized they shorted me a month's worth without even saying anything to me. So of course now I have to pay for the remainder that's what I should have already gotten not to mention the horror I will have to go through to get it filled again. You need to count your medications when you get because the pharmacies are doing as they please anymore.

Vonda Hamrick

2022-05

Pharmacy techs could not figure out my BCBSRX. Gave them all my numbers but PCN. Wanted badly to stay there because it was close to my house. Transferred RX to Kroger’s they had NO PROBLEM at all in Sandston.

Fred H.

2023-05

Pharmacy service is consistently bad. It is difficult to call them, they don't fill prescriptions well, and the wait for a cashier is too long.

yeetz55

2023-05

The incompetence at this pharmacy is unbelievable, we tried to get a medication filled and after 63 day’s transferred to food lion up the street and was filled within 4-FOUR —hours , the text message technology is laughable as well as the auto refill save a trip program .. and the staff in the pharmacy.. they just don’t seem knowledgeable with insurance issues , medication availability etc etc

Christine Ondish

2021-05

Unfortunately I would love to be able to rate my experiences here highly because of a few exceptional pharmacy staff (Jill is the person I most often deal with) however I visited the store in person today 8/9/20 and actually asked a front store employee if the store was going out of business because The shelves were bare. Her excuse was covid 19. Well come on. That excuse is over and done. If a Walgreens cannot get supplies to ALL of their stores irrespective of location, I may need to change stores. I think the more likely explanation is WALGREENS IN QUINTON may need to actually pay attention to it’s customer base and understand supply and demand, or perhaps hire new management.

Les Venable

2023-05

Giving shots is a big time waste for those who just want to pick up prescriptions.Wish one line at the pharmacy was for this r filling out those forms and one line for pick up of prescriptions

jasmine

2020-05

I just had the most amazing experience here. My daughter is sick and insurance didn’t cover medicine she was prescribed so the pharmacist named Mr.Fady payed for the medicine and he had excellent customer service!! God bless him! ♥️

Keith Kellam

2021-05

Pretty nice Walgreens. Clean, well stocked and friendly staff. Plenty of parking and well lighted.

Tyler Bell

2023-06

Pharmacy staff here are very friendly.

Loran Mallory-Vest

2021-05

Friendly staff, great location, very clean store, and pharmacy is great.

Mark Cochrone

2022-05

Very helpful pharmacy. Great proces. Clean store. Friendly people

Loran Mallory

2021-05

Had a wonderful experience. Very clean store and very friendly people!

diane byrd

2023-05

Always polite and helpful!

Richard Bradley

2020-05

GREAT SVC

Alyssa Harrison

2021-05

This is by far the worst pharmacy.

RVA Building Pros

2021-05

Clean, friendly, and stocked.