Southern States - Loudoun County Cooperative - Loudoun Branch

David Like

2024-02

Always helpful. My dog is a showoff and always gets a smile and a treat.

Tanya Spotts (Real Estate Spotts)

2022-05

One stop shopping for everything from equine needs, home landscaping, farm, and animals. So impressive, outstanding advice, and so friendly!!Greatest selection of healthy and gorgeous flowers for your landscaping. I will be back again for more!

Deb Dramby

2020-05

The staff here treats everyone like family, it's wonderful. For the small ruminant folks - they have always had exactly what I've need ed. For gardeners - several varieties of each veggie plant, loads of flowers and ornamentals, and they always look and transplant great. Prices are what they ought to be and are totally reasonable. Lots of parking. Space around back to load up on mulch, etc

Loius Major

2020-05

I walked in last week around 6:30 only to see a few of the people smoking their vape pens in the front desk. Mainly Sarah, Ryan and someone else i haven't seen before. I come in often and they all know me. Once i came in they quickly hid them as smoke came out of their noses. Very unimpressed. They were rude....and wow the folks out back smell like nicotine and literally smoke as they are talking to me asking for the receipt. I'm just unimpressed. They were so rude and had zero politeness to them. The new hire es, (summer employees i don't know) are actually better, but still are slow to answer my questions i have about products which is also kinda upsetting but understandable. I'm just not happy and won't be coming back. Very poor work environment - especially with all the cursing i hear around the place.

Jessica Katrice

2021-05

Good selection of products, but rudest employees. Expect to be snapped at repeatedly if your mask isn't on right, or on at all. They don't care about your experience and need to relax a lot - seems high stress. Otherwise so so store.

Ethan Peek

2022-05

My experience here has been spectacular. This location has given me extensive help and advice on all things agriculture—I’m by no means a greenthumb, even though I try to be, but I’ve been able to bring an entire elder grapevine back to life with the advice and products I was given and sold here.

Lifelong Loudouner

2023-09

Excellent store, great employees. Manager makes customer number one!

Pantel Family

2019-05

I cannot recommend Southern Sates highly enough!! They are simply GREAT. GREAT feed selection, GREAT products and plants, GREAT people, GREAT delivery, GREAT management. I have used them for 8 years, with weekly delivery. They continue to to impress me!!

Skip Cranshaw

2020-05

The staff is happy to take special orders, and they always call when the order is in. The manager I think is Rick - if he doesn't have what you want, he will order it for you. This store is the definition of good customer service. I agree with a previous reviewer who stated that the store has moved somewhat away from the farm/horse clientele, and is now more of a plant/garden store, but that does not take away from the helpfulness of the staff. There are numerous businesses in Purcellville and Leesburg that could learn valuable lessons from the manner in which this Southern States is operated.

Tom Land

2023-05

My go-to for propane refills (both for my grills and RV), birdseed and other outdoor, garden and pet supplies. Friendly, helpful staff.

prasad s

2020-05

I had purchased a supplement back in august here and shortly after purchase realized I had more at home than i thought so I decided to just save it until next fly season comes around. I went in last weekend and asked the girl at the register if by chance I brought the supplement back would i be able to return it that far back, she was very nice and said since I was new to their store (I came from Ohio a few months back) they would return it. Fast forward to today i brought the supplement in and spoke to an older woman at the register whom I told about my situation and asked if what the previous person had told me was correct or not. She told me she didnt know but their receipts state a 30 day return policy which I told her I understood. She called back to a different person to ask about returning the product and with all of us present told him "I am not doing this our receipts state 30 days, its up to you", It was incredibly uncomfortable. He looked and looked at the product and went back to talk to another person, while he was gone i said i would take a store credit as well if possible , she told me "theres no such thing as store credit here", again very blunt. the man came back and said they would return it this time which i thanked him and i told him i would remember their policies in the future, i told him we only have tractor supplies where i come from and have ever shopped at a souther states before, the woman behind the counter hollered and said "dont ever say that name in this store!!" it was incredibly obvious how frustrated/burnt out she was. unfortunatley customer service is the game in these type of jobs, if i spoke to a client with her tone and her lack of communication skills in my profession i would be fired, i wont be back.

Cindy Lindsey

2019-05

I really like this store. They always have whatever I am looking for and everyone is very friendly and helpful. Love their garden center!!

Shawn Foley

2023-05

Always a great place. Super well put together and the folks there are awesome

Matthew Perkins

2018-05

Very knowledgeable and helpful staff. Excellent selection of outdoor Home and Garden Products and large animal feed. Wonderful plants! -1 * as it is rather expensive.

John Glackin

2019-05

It's a special order item, but their Brown Top Millet is the fastest germinating plant for erosion control. It's the only stuff that you can plant in the heat of July or August that will grow. It's an annual so it will die off and be replaced by grass planted in the fall. Wildlife like turkeys and doves love the seeds that the plants produce. Get yourself a "Statesman" shoulder seed spreader and a 50 pound bag of Brown Top Millet and you'll find out truer words were never spoken.

Jade

2020-05

Called multiple times today alone, checking to see if they had chicks, was told yes every time. Drove an hour to get chicks, got over to them and waited while other people looked, I spoke up, said I wanted all of a breed, and the people that had been looking said no, we'll take them. I had said it first, and they sold all the chick to the other people. Employees rude and inconsiderate when answering phone as well. Never again.

ilan

2019-05

Good variety of products. Prices a bit higher than HD. Help to load in back not easy to find. Cashiers a bit slow but nice people.

Shane

2020-05

Fantastic service and friendly to dogs and other pets. Great people with the best selection for specific tools and items that have to do with animals, farms, equipment etc.

Jacqueline B

2018-05

Very friendly and helpful staff. Recently completely renovated (completely reconstructed in same location where it has been for decades). Huge selection. Reasonable prices. Conveniently located.

Ryan Donnally

2020-05

Great small town farm supply store. I had them fill my propane tanks - quick, friendly service. All around enjoyable experience.

Brother Bob

2019-05

The new store is great. The fully automatic doors are a blessing when your arms are full of plants or even pulling a cart.

Gene Gordon

2019-05

Always a pleasant experience shopping here. Service is great, store is clean and orderly, and they almost always have what I am looking for.

Terry Appleton

2019-05

Great place for feed, animal care products, and the like. Nice, big, accessible parking and drive around area for loading big stuff.

Miss Bee Haven 74 Powis

2018-05

Pet-friendly place. I've been coming here for years for farm and gardening supplies and animal feed. The staff is always very friendly and knowledgeable.

Brannon Addison

2019-05

They were sold out of the chicks I was after, but had a great assortment so found another breed I was happy with

Katherine Hyman

2020-05

The employees can’t answer simple questions. And load the wrong product almost every time.High prices, rude Manager.

Tracy Butler

2019-05

Wonderful place. Staff is knowledgeable and very friendly. Always a great experience when I go there.

K Shoe

2019-05

Honestly, I kinda miss the old grain mill type store. That said, the new store is nice, everyone there is nice, and I'm already happy shopping there.

Shawn Zentner

2019-05

The staff have always been helpful and knowledgeable each time I've gone, and are always willing to answer questions or give advice.

olwen woodier

2018-05

Where I buy all my herbs, veg and flower plants, fruit trees and chicken feed. Great store in Purcellville.