4.2 (848)
12917 Jefferson Ave, Newport News, VA 23608
(757) 874-8354
stores.foodlion.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
vean
2024-04
If I could give 10 stars I would Brandon who works at this food lion is always very nice, kind and professional. He knows a lot about the store, and products in the store, and he is always working hard. I feel like he does not get enough credit for his amazing customer service. So I just wanted to leave a review because he is doing a great job. He is also very respectful to everyone in the store. I enjoyed my visit today keep up the great work Brandon.
Annette Quinn
2024-02
The actual gallon of ice cream in Neapolitan has gone up to $8 a gallon. They are inflated like a lot of other places. God bless those with teenage children. They have a good selection of most everything and near the house. They are good for a quick trip and staff is friendly and helpful. Usually go to Walmart
Sharm Goode
2024-02
This is the 3rd time in less than a week that I received stale/old food. I purchased Hamburgers (2x). I opened the package and it smelled like rotten eggs. They replaced it but same issue - I just threw them away.Today I brought chips and they are stale.I’m not going to do much shopping at this store going forward.
Joyce Sanders
2023-12
I wish I did not have to give a star. Yesterday I returned a pack of meat with the most rancid smell.It made me sick on my stomach. Why do yall continue to sell bad food. Before that it was a outdated jar of relish. Before that something else. And your bacon is always discolored, cheese with mold spots. but yall let it sit in the case. And your staff could care less. The Health department need to make a stop in this location ASAP..
William Bland
2024-04
It's food lion, they have been around for years it's the best neighborhood grocery store I know
Truth
2024-03
The white lady who is a manager with the long hair is very nasty. She never speaks and she gives you dirty looks. 😕
Greg Walsh
2023-10
Clean, well organized, decent prices and the staff is always helpful if you can't find something. Check out clerks could use some training on what goes with what in the bags. Bananas on the bottom of the bag, Deodorant with the cold food...
Debore Thompson
2024-01
No complaints from meI like buying groceries here fresh products
Jamick Chambers
2024-02
A worker there acured me of stealing 4 orange sodas and I had my receipt to show i paid for them she was very rude
lovely me
2020-05
Real clean store. It newly renovated and it look really nice. The aisle is lighted up bright.
Yvonne Christian Evans
2023-12
Very rude delie employee the young black guy and the old black WOMEN the white guys up front disrespectful the whole store is dirty
William Delatte
2023-10
Bathroom was disgusting, workers are not the friendliest but better than stoney Brook which is a low bar. Bathroom is always disgusting and very messy and the deli i won't even go to
Violet Hairr
2024-01
Lines were quickWorkers friendly yet professional
Local Ghost (God)
2024-05
Shop here every single morning before 11 am
Alohalani Crane
2023-05
Decent selection. Produce is hit or miss. Staff could be better; they are more interested in playing around, gossiping, or being on their phones. No work ethic, and supervision is nonexistent, if there is any kind of management, I'd be shocked to know because I never see them on the floor.
The Evans Fire Brand Custom Leather
2023-05
This is the FL in my Fire house district and know the staff here well. Very nice and helpful and even hold on to our cart when we have to leave in a hurry to take a call for service. It's there waiting for us when we are available again, even being kept in a cooled environment so our items that need to be refrigerated are also taken care of. Smiles every time.P.S. We have to buy our own food! The city dose not Pay for that or anything else like it lol
D Thompson
2023-05
I have been shopping here so long now that everyone seems like family... a loy of laughs and smiles... competitive prices, good product placements, clean store, clean bathrooms, they have both cashiers and self check out, plenty of parking, good deli food, good managers and helpful store employees, that's my foodlion
Richard Taylor
2023-06
I always can find what I’m looking for at this location. Now if only the last 2 cashiers I had weren’t so rude. I know the general public can be difficult but I’m one of the few who is always kind no matter what.
Takisha Medley
2022-05
I love this foodlion.I love the clean people.They all dress nice,smelled good ,well pressed ,well mannered,Totally respectful.They take their Time with the stores neatness and with the people.There is someone to always be there to greet you and assists you with all your needs.Im requesting i. Return for my feed back that we get the salad bar and food bar to come to this local areaThank you
Frances Spruill
2023-11
I have been in Newport news going on three months now and every time I have been in that store the workers are rude and attitudes are the worst
Dennis “D Block” Bayne
2024-02
#lonerstoner🔥💨🎄⛽ 🔊 @dblock420247365 on all social media follow me
Cary Knowles
2023-11
Food Lion is not my favorite or main store. Food Lion is closer to get to than my Walmart.
Kyle Russell
2023-05
Customer service desk employees were using profanity and talking to each other while i was trying to get some money orders, very unprofessional, i usually use the food lion in phoebus they have great customer service there!
Dorcas Butts
2022-05
Today this store was pitiful. Cust service was down because they didn't have enough workers. There was only 1 register open and the self checkouts kept breaking down. The store was crowded. Self checkouts are useless. I never, ever use them. I am retired and I will not go into a store and check myself out. They need to get rid of self checkouts.
Elizabeth
2020-05
The parking lot is gross; there’s a LOT of trash blowing around - not even sure I want to go inside. The crowd hanging around outside doesn’t make me feel comfortable either.Update:The inside wasn’t much better. There was a bad smell in one part of the store near the meat 🤢, and the shopping carts were damaged and rattled a LOT. The store could use a makeover.
Jane B
2018-05
If using new app savings program always check your receipt to make sure coupons you have added come off and watch shop and earn to ensure it works properly. I have had lots of issues. Front end store customer service management cares more than grocery management does. The overall store manager Mr. Hurst is great but the company keeps him running to much to truly know what is happening in store.
Janice M
2022-05
My favorite Food Lion.Mostly due to Manager Lisa who is AWESOME!Lisa's customer service is PHENOMENAL!Which she extends to her staff as well.Whether she's helping me or someone else she always gives me joy and brings a smile to my face.They have fresh meats and produce.They also have a lot of items not found in Wal-Mart.Makes me feel like it's not just a store, it's part of my neighborhood.Yup, I like it that much, lol😆❤
Laura Ackerman
2018-05
They are updating the interior of this location so it's a little tight right now. I hope they are going to a standardization instead of just changing to change. Some of their aisle plans are weird to me because I wouldn't put insect killer in the same aisle as pet food, but whatever.This location has some unique items that I cannot get at other Food Lions in the area, such as the cat food my cats like in a bigger bag. The checkout is usually well paced even when it's busy and the cashiers are friendly but not overly talkative which is nice. They get the job done!
Derrick
2017-05
Decent Food Lion, one of the only grocery stores in the immediate area. The interior looks aged and dated. Customer service is friendly but not so knowledgeable on store item locations. Parking lot is clean and organized. 4 stars because some employees did not know if/where an item was sold at that store.
Barbara Davis
2022-05
I do like this Food Lion but I do have one complaint. Most of the time I have to use the ride cart. There's not a lot of room to maneuver the cart around especially at the ends of the aisles.
| Monday | 7 AM-11 PM |
|---|---|
| Tuesday | 7 AM-11 PM |
| Wednesday | 7 AM-11 PM |
| Thursday | 7 AM-11 PM |
| Friday | 7 AM-11 PM |
| Saturday | 7 AM-11 PM |
| Sunday | 7 AM-11 PM |
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