CVS Pharmacy

Jim Hall

2024-04

I realize this CVS is really busy. The crazy thing is their hours and signage.Inside they don't show the 1/2 hour lunch between 1:30 pm to 2 pm. This listing does have it.Outside there is a sign that says open 24 hours and another that says open until midnight and then their listing shows they close earlier.I think CVS needs to remove and consolidate their signage.

harrison horn

2024-04

It's crazy seeing the pharmacy getting cussed out when they are just trying to help people. That is so disrespectful and especially when people are trying to help you. The staff here was extremely professional.I come here all the time and they always help me. The pharmacy Department got called every word in the book and not one of them talked back. They just smiled and didn't say anything I hate that people are like that to them but I applaud the team working together.

Linda P

2023-12

The pharmacy tech at checkout was very helpful. She is always pleasant and friendly and gives a positive experience. Her cheerfulness , efficiency, and kindness helped me as I was having a bad day before I got to CVS. Thank you!

Orleen Taylor

2024-04

Worst customer service every, being a diabetic, I stopped to CVS to buy the needle cap to give myself insulin, I could tell my glucose was getting high, I couldn't make it home, the pharmacy informed me they couldn't sell me anything because they couldn't find me in their system. I thought LIVES MATTER...

Missy Jordan

2023-09

*** DON'T USE THIS PHARMACY!!***They don't have the medications to fill prescriptions. They always have to order it. In which it takes 4-6 days for them to receive. They don't let you know its available for pickup. When you call PHARMACY your on hold 40+ minutes and no one ever answers. No matter the day or time. Employees are not helpful and can't answer questions if you have them. CVS leaves there customer in the dark and suffering while waiting for medication.

Maribel Rodriguez

2023-08

Thanks to CVS for taking My prescription insurance. I was help promptly at the consultation booth and right away taken to the drop off where I was able to share what medication I worked well with me if I had to use a generic brand. I left very satisfied with the process because their competitor which I was using didn't accept my new prescription insurance.

TheUssmkl

2024-03

This is definitely one of the better CVS. They have their act together and keep the line moving.

Janet Nickerson

2023-05

The worst service ever. I had to give it a 1 just to post a review but truly it gets a 0 rating. They don’t answer the phone. I had them on the phone as I was at the counter. They take forever to acknowledge your presence at the counter too. The guy was listening to my phone. He looked at me with a puzzled face. I told them I am the person on the pharmacy line and I’ve been on for about 15 minutes and counting. All they could say is we are busy but at least you can answer the phone. They never call doctor for refills. I have to do it because I don’t want to run out of my scripts waiting on them to ‘supposedly’ do it. Horrible service. Don’t come here expecting professionalism or excellent customer service. They all need training.

lshoouu

2024-04

They never have anything in stock and no one ever answers the phone in the pharmacy.

Amanda Rae Prentiss

2023-05

Single mom, 2 sick children, just wanted to know if their prescription was ready, was on hold for 46 minutes before I hung up. Would have taken less than a minute to look it up and say yes or no. Sorry to inconvenience you

Anne Iris

2024-01

Garbage music 12/14/23 swearing and all.Not something I want to listen to while picking up meds

Shamir Blaydes

2022-05

Would be nice if they wver answered the phone. I've called at different times of day and it still didn't matter. This means that every month I have to drive to the pharmacy to request a refill and then drive back to pick it up. Complete waste of gas.I've been inside the pharmacy and watched as several techs and the pharmacists ignored the phone which REPEATEDLY told them how many callers they had on hold. NO ONE CARED. None of them moved to answer the phone. SMH extremely disappointing... I NEVER had this problem with Walgreens

Steve Laurent

2022-05

The pharmacist, Ryan, and his staff are always friendly and take the time to answer our questions, even when they are a bit understaffed. They are great about ensuring that we have no allergic interactions between current meds and newly prescribed meds.I use the CVS app on my phone to monitor all of our family prescriptions.

Keith Jenkins

2023-05

Simple, the drive thru service at CVS Store#10453, 12755 Jefferson Ave. is slow. All the time slow. As soon as I can I will be transferring to a different location.

Ty

2020-05

Staff seems easily annoyed at times. Inconsistent from month to month with Rx refills. Went to refill Rx and was just nonchalantly handed back the paper. Hardly any explanation or care to help. Would not recommend. Only good thing about this location is it’s 24 hours and a drive through.

Travis Campbell

2023-05

Terrible service and they never answer the phone. I called and was on the phone for 40 minutes and they hung up on me. Called back they did it again. Employees act like it’s a hassle for them to do their job

Heather Drewry

2017-05

Prescription in at 4:30 went to pick up at 8:00 pm after waiting 1 hour was told they did not have Aderol! was sent to CVS on Warwick!Never go to this CVS! MORE INTERESTED In employee gossip than customer service!

mlHelix (mlhelix)

2023-05

Pharmacy will never answer the phone when called. Stayed on hold for 40+ minutes to no avail.

Donnell

2022-05

This pharmacy location never answers the phone. The last few times I’ve called the wait has been over an hour. I’m currently on hold for 2-1/2 hours plus.

Wes McIntyre

2024-04

Its fine

M Smith

2022-05

several extended holds on the phone with no one ever picking up. will use another location and continue to report this location. unacceptable customer service.

ali rahmani

2024-02

I was waiting too long

A k

2022-05

Poor customer service and very unprofessional! No respect for elderly or disabled customers

SuppleB

2018-05

Average drug store, never had issues with product or staff.

Ill Nyx

2017-05

This location is ok staff usually polite and helpful

Rebels42 Wynn

2021-05

Awesome people and location.

Craig Cannon

2019-05

Have no complaints

Arleen Florence

2022-05

Good service.