Walgreens

Erin Jones

2024-04

I like this particular Walgreens in the town where I live (590 Madison Avenue) compared to the other location, which is located at 15250 Montanus Avenue. I never knew that this one was here until recently when I moved to this side of town, which is where Walgreens is located.The other Walgreens on Montanus Ave (and I am an honest reviewer bc reviews matter to me, so take what I say or leave it) in my opinion, has more work to do on their customer service skills. More than a few times, I've had interactions with employees at the Montanus location that were less than tolerable. I used tolerable bc that's exactly how I felt every time. I "tolerated" my even being there only bc I had to be there. The propensity of their younger staffs attitudes happen to make up the majority of their workforce need a training course on how to be respectful and courteous. Because of this alone, I transferred all of my prescription medications from their store to a completely different pharmacy altogether, which is now CVS based on that one fact alone. I suppose most negative interactions come from their pharmacy department. I would also add that they are probably understaffed and undertrained. Untrained bc I was once a pharmacy tech. And I can say that.The Walgreens on which I'm doing this review on they are located on the opposite side of town on Madison Avenue. I met three employees while there. I met a young woman who was so pleasant her first name was Lady, and I believe her second name was Jasmine she and I talked while she was doing her re-shop while I was looking for my items. I thought she was a great young lady, "Lady!" It was close to closing time, and I went to the checkout, and the young woman at the front of the store was fantastic, too. My debit card was declined ONLY bc I forgot to transfer money from my savings to my checking... 🙄 so I had to quickly do that and then I kept inserting my card the wrong way bc I was too busy talking about the cool new plant-related mug I just bought from Walgreens so she kindly and patiently took my card and helped me bc I was just too preoccupied lol. We finally completed my transaction!Anyway, she ended up mentioning after our transaction that she is a Master Gardener and I told her how super cool that was, I had always thought about wanting to involve myself in the program but never did and she really gave me some nice words of encouragement this as we were all walking out for the night and I being the last customer. 😊In conclusion, not only have I found a way better, Walgreens, with staff who have the best customer service and attitudes 🏻, but it's closer to my home, it's cleaner, more parking, the layout of the store I liked better from an aesthetic appearance.If you live in Culpeper, try the Madison Avenue location. They're awesome!!✨️🎉🥇

Imprimés Publicitaires

2024-03

I was never a FAN but Walgreens was one step ahead of CVS. Until today. I was only picking up photos. The employee could not find the completed order even though I pointed to it several times. She could not use the register to ring up my order. I know this is the state of employees, but Walgreens can and should do better. Poor selection. Clearly no training. The transaction was painful. I felt less than human. No need to do that again!

Ashley Culver

2024-04

Tried to confirm my daughter's medication was gluten free, she has celiacs. Pharmacist dismissed me, leaving the technician having to try and Google the answer on her phone, which feels ridiculous. He should have taken the time to use their computer system to confirm that the medication was safe for my child.

Meghan Foubare

2023-10

Not particularly my favorite pharmacy to come to but I have to because they carry the meds I need. The pharmacist was better this last time when I went through the drive thru butt after my first run in with him (as well as a coworker I referred to go over there because of needing the same medication) was not pleasant. 80% of the time I have the young lady with blonde hair. Who is a very sweet lady. Which is why I am giving the three stars. I realize the pharmacist is probably over worked and probably just tired. I just did not expect the him to be so cranky not only with myself, but a coworker that I referred to them 3 weeks later.

Amanda Mullins

2023-05

I called to see if my prescription was ready but it was sent to a different walgreens in a different county. The lady at the pharmacy was extremely helpful and nice to speak to. She was nice enough to even tell me she would call the other walgreens to have the prescription sent over. She even gave me a time that it would be ready to be picked up. The store is very convenient and the pharmacy is great. I won't say much on the front end because they don't seem to want to help you but I wouldn't trade the pharmacy department.

Calypso Summer

2023-05

I have moved my prescriptions away from Walgreens because the company refuses to provide a medication, mifepristone, in 21 states regardless of whether or not it's been made illegal to do so -- because some state-level GOPpers threatened to sue.If Walgreens decides to quit hedging and ducking and actually dispenses life-saving medications as requested, good. I'll return. As long as they've got a pseudo-smile grimace on their faces as they're shaking their heads, no.

Carrie Bautista

2021-05

The Pharmacist was AMAZING!! She was an absolute God send. We had the best quality service for my family in finding the medication we desperately needed for our son .They didn't initially have what we needed in stock but she worked something out with our dr that I know she had to make time for. It warmed my heart that she took time out of her busy busy and I mean BUSY day to make this work for us. I absolutely loved her!!

kiwi marie

2023-05

I've been going to this Walgreens for months because it's close to where I work. I go to checkout and cashier tells me my total. I hand her the money and she puts my change and receipt on the counter top despite me holding my hand out. I come there often and I see this cashier every time and I don't know what the issue was with not putting my money in my hand especially when she handed the gentleman his money in the line before me.

Debbie Lowe

2020-05

Great customer service.