Thacker Ace Hardware

4.5 (65)

27 Dunlop Village, Colonial Heights, VA 23834
(804) 766-4223
thackerhardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Lee Gilliam

2023-12

I cannot remember the last time that a sales associate actually approached me and asked: "can I help you find something" and not only that, but then escorted me to the needed item. Very friendly staff. Clean, neatly organized store packed with quality merchandise. One small business you will enjoy supporting.

Brenda Viars

2024-04

I purchased a trimmer on Sat March 16.I was told could return within 30 days. I have had problems with line breaking and nothing has helped The store refuse to take back and cusomer service was useless I would not advise shopping here at Dunlop store

Kerry-Ann Parsons

2023-12

Helpful staff that is visible. Unlike the big box stores where you can't find someone to help and even when you do, they don't know where the item is, we've had great customer service every time we've visited. We were able to find the wood stain and paint color we were looking for.

Jess Johnson

2024-04

Holly is one of the best employees there! Always there! Always welcoming! She deserves a raise!

Manny Flores

2024-05

Very helpful, went straight to what I needed.

Kayla Furrow

2023-05

Spectacular service! The store is very clean and well organized. I had a question on where to find an item and the employees were happy to show me where I could find what I was looking for. The owner even chatted with me for a few minutes and helped me carry some bigger items to my car. Thacker Ace Hardware is what hometown service is all about!

M B

2023-05

I repeat what some before me wrote... very clean, well assorted and great attentive and friendly staff.Guys, please shop local. Places like these need to be rewarded for their professionalism!

Christina Tucker

2023-05

A great store that is always clean. Most importantly is the staff...a great group of people. I prefer Ace over the two other mega stores where you can never find help. BRAVO!

Betty Townsend

2023-05

Went in to purchase HVAC return filters. Clerk had no idea what they had in stock! Next was looking at paint brushes for a particular type of paint usage. The clerk could NOT answer my questions as well as had to keep reading the directions on the packaging. I could have done that myself. If an employee is working in this type of store they should have some background and knowledge of items/products that are being carried in a hardware supply store. Experience and knowledge is a very valuable tool in business. It keeps customers coming back if satisfied. Don’t think I’ll return here. Sorry!

dame will

2022-05

I love ACE Hardwood!! but this location wasn’t for me felt violated to say the least. I went in to buy plant tape for my house plants,I was only person in store with five other employees yes all white does it matter I say it does I was followed around the store the whole time. It was like one would come go back tag another and do the same. I just felt very in easy and not welcomed i definitely won’t be back.

Reid Clingerman

2023-07

I recently moved to the area and have had a lot of projects for my house. The staff at Thackers are extremely friendly! I highly recommend going to Thackers for all your needs

Fred Zehrer

2023-05

Always receive a friendly greeting when I enter the store, and the employees never fail to help me find what I need. ACE Hardware reminds us what great customer service looks like. This has become my go-to hardware store.

Tracey Greene

2023-05

I needed a three-prong adapter, and as soon as I came into the store the young gentleman asked me if he could help me. He knew exactly where to find what I needed so I'm very grateful for the skills he had in finding what I needed. Thanks again for the great experience young man. I see you going far

Ronnie

2023-08

Nice neat well-organized good people and have everything you would need around your house sporting wise

SparkyD315

2023-05

I can't say enough good things about this place. They always have everything I need. The staff is friendly and helpful.

Janet Branch

2023-05

The associate that helped me was super! She helped me to order what was not in stock in a very pleasant manner. Thank you so much!

Amy Hampton

2023-05

A lil pricey, kind of unnerving how there is never anyone else shopping there when I go shopping so the employees are so eager to help, not a bad thing per se I just want to browse sometimes but I don't ever get the chance

Patricia West

2023-05

I enjoy shopping at Thacker Hardware store. The staff is very helpful and kind. The is clean and organized. I just enjoy it a lot.

Gwendolyn Willams

2023-05

Quality paints and also have barbecue sauces from local businesses that are great tasting and you won't see in the other food markets

matt p

2022-05

They have a small selection but everything you need. If you want something specific ask them to order it. I like the smaller size store so I don't have to walk as much.

Patty LaMarr

2023-05

Great store! The location is super convenient, the store is very clean and the employees are extraordinarily helpful!

Tekisha McWilliams-Roy

2023-05

The staff was professional. The store was clean. Wonderful experience!

JACK BONE

2023-05

Nice selection of guns pistols and rifles great prices..and they have the ammo

Michelle Hahn

2023-05

Great assortment of spray paints. Had some pretty hanging plants.

Fred Harris

2022-05

Always clean & orderly. Friendly helpful staff and very easy access. Fair prices.

K Harris

2023-05

Huge selection great staff such a gem so close !!

Rosemarie May

2023-07

Very helpful staff. Great customer service

Meredith Roberson

2024-03

Very helpful staff

Debora Dance

2023-05

Very clean store. Employees were very knowledgeable.

Tina N

2023-05

I attempted to buy paint here THREE TIMES and none of the employees knew how to mix paint. I will never be back.

Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-7 PM
Sunday 10 AM-5 PM

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