3.4 (54)
41 CHURCH ST, Cedar Bluff, VA 24609
(888) 742-5877
locations.ups.com
Service options
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deborah Ann croniser
2023-12
They delivered my package to someone else I called them and they were supposed to call me back within a hour and never called me back very disappointed
Wayne Shortt
2023-05
Worst service I ever had. Driver for richlands va did not even get out of truck to try and deliver our package. And marked it as no one home could not deliver as my mother in law watched him below the house. Then UPs when I called did nothing. We will never use them again at our company and will recommend to others not to. Zero stars
Robin Hicks
2021-05
I called this afternoon to change my phone number and ask if the driver carries packaging tape and her response was no I don’t think so. So, this ray of sunshine named Kayla said just tell the driver and I’ll make sure everything is fine. Who does that? Through this covid19 I have had such crappie customer service, I just wanted to recognize this very good experience I had today. Awe, if all representatives were more like her we’d all have a better day! Thanks Kayla Robin Hicks
Rhonda Coleman
2020-05
They tell you one price on the phone, but when you get there no where near the price they gave you. Matter of fact it was like $237 more dollars than they told me on the phone. This is to ship a package out. So be safe and watch what you order not to have to return it especially through ups.
J J
2018-05
The drivers at this location are to dam lazy to delever a small package period.! They send me an email saying my address is incorrect when in fact it wasnt...! I verified it multable times and found it to be correct before calling UPS... After calling UPS i had two obtions.! 1. go pick it up at the location or 2. It will be shipped back to the shipper.! Nothing but total BS and an inconvenience all because the drivers dosent want to do there job.! Also, this place is only open from 5:00-6:00 PM lol so if you are some distance.? You better plan on leaving early...
Chelle Carini
2019-05
I had an issue with a package. My son had ordered a truck part and accidently got the house number wrong. UPS called me and allowed me to pick up my package or deliver it. I was very pleased and the service was excellent! Thank you Claypool Hill UPS!!!!
Miss 'Possum
2017-05
Evidently this location does not know how to deliver a package! I get an email saying my address is incorrect. When I verified it, they tell me the address is correct. It isn't the first time I have recieved packages, why did I pay extra to get a package the next day. Thank you UPS for ripping me off!!
Coal miner Tv
2017-05
This place is horrible. They are only open one hour per day 5pm-6pm. So it's really hard to send out a package that way. Plus it gets annoying when their drivers can't seem to find the location, when ups has been here several times. It's not fun tracking down and going n getting packages that are supposed to be delivered to your home. Please UPS get it together ... smh
Diana Taylor
2019-05
I absolutely love my UPS driver. I have never had a problem with getting my deliveries on time and they are extremely careful not to damage the package Great employees
MB Colley
2022-05
They’re delivering our packages to a neighbor! Read the house number or get your gps repaired! Has happened several times now!
Keith Honaker
2018-05
Only good experience i have from UPS is that the packages dont arrive messed up(SO FAR). Other than that its rather poor. They lie to me about stupid stuff as it appears to me like they dont wanna do their job.
Blake Jewell
2019-05
TERRIBLE, IF I COULD LEAVE 0 STARS THEN I WOULD. Packages are never delivered, my package was labeled a post card and I was told i had to come pick it up, yes I totally received a 3 pound post card in the shape of a box
Matthew Allen
2023-05
Only open for one hour and I can't even find the place. Is "41 Church St" an incorrect address? The listed phone number is not an office number but the national UPS line.
john blankenship
2021-05
Tried to call to see what time the drop off hours are and ended up talking to someone from India surely our center can take calls and i requested pick up from my home and no one showed up
katt gillespie
2020-05
Wasn't quite open time yet but the lady was nice enuff to take my package because it had the prepaid label
Shannon Endicott
2019-05
They are only open from 5 to 6 if you have to work till 5 you have to get your package delivered the next day
Kayla Jessee (KK)
2022-05
They delivered my package but it didn't come to my house now my package is lost
Chad Charles
2020-05
My package was halfway down my driveway left right in the middle 20 feet from the road for anybody to steal
Amber Crabtree
2023-08
Way too hard to speak to an agent
Michael Vandyke
2019-05
Five Star all the way. Great delivery staff as well.
Kevin Houchins
2020-05
Wish they had better hours for drop off
Ashley Isenberg
2021-05
Super friendly staff and I was greeted when I came in.
Hot Lead
2022-05
Friendly people, great service.
Angie D McCoy Ramey
2023-08
I didn't visit this place
Melissa Lowe
2019-05
Only open an hour late in the evening
Rodrick Slate
2017-05
No help from staff. Location is terrible.
Michelle Vanover
2021-05
Great friendly people
Moses Sumpter
2017-05
Always on time
Cody Brakefield
2022-05
Very helpful
Rife Remodeling
2021-05
Friendly service
| Monday | 5-6 PM |
|---|---|
| Tuesday | 5-6 PM |
| Wednesday | 5-6 PM |
| Thursday | 5-6 PM |
| Friday | 5-6 PM |
| Saturday | Closed |
| Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population