2.5 (30)
896 Putney Rd Suite 25, Brattleboro, VT 05301
(802) 257-5592
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Juanita Urrutia
2024-04
The pharmacy staff is always helpful and courteous. They are willing to answer questions and help with insurance problems. I appreciate Maria and her team. Sometimes the lines are long and it becomes evident that they are understaffed, specially when there are people who are getting flu or COVID shots.
Crowe Games
2024-03
EVERY SINGLE TIME I have picked up a prescription from this pharmacy I’ve had a bad experience. If you need your medication to be ready on time DONT COME HERE. extremely understaffed and some of the pharmacy techs are unnecessarily hostile. it’s not their fault that the corporation is garbage but they don’t have to take it out on customers. often the line stretches to the front of the store because there’s only one person working. people rely on medication and this pharmacy adds a ridiculous amount of frustration and difficulty to the process. go literally anywhere else.
Kate
2024-02
Pharmacy is kind of rude. Got some cream for dry skin, irritation, it’s winter and happens. It can also be used to treat mites maybe? 2 lady’s working behind the counter, one goes up to the other and whispers something I can’t hear. And walks to the register and says guess we have to start wearing hair nets and both laugh. I don’t like doing negative reviews, I’m all about positivity. But seriously? I don’t know if they’re understaffed and stressed which i totally get and understand. It was Unprofessional in my opinion.
roamic
2023-08
I made an appointment for a Covid booster at 3:00 pm. I arrived and picked up a prescription and paid for it and was told to take a seat for the Covid booster. I waited and waited. I think they forgot about me. At 3:30 I went back to the counter. The young woman asked the pharmacist if she could give me the booster? She could but it would be 30 minutes for the vaccine to come up to room temp. If I had known I was going to have to wait an hour for an appointment, I would have brought something to read. I walked out.
Kristen Riley
2023-05
Line was long, I needed to update my insurance in order to get my prescription today (before everyone takes the weekend off). After waiting in the long line for 15 minutes, I was told I cannot update my insurance because of the line.I called and they did it, in two minutes.
Haley Lambert
2023-05
This is to the Pharmacy at this Walgreens - cannot find anywhere to comment. “Contact us” doesn’t work. Anyway, my husband and I have loved the staff at this Walgreens pharmacy for almost a year. Recently, they hired a new tall young man named Michael. He refused to refill our prescriptions. I have emails saying my stuff is ready and he won’t fill it. My husband stood in line on the phone with his provider saying that it should be ready, and Michael gives attitude and says there’s nothing he can do and walks away. We cannot work without our meds and have missed days because Michael will not refill a prescription that is ready. Extremely disappointed.
Danielle Look
2022-05
2 stars, going ONLY to the main pharmacist & pharmacy techs that have held this pharmacy down since Walgreens bought out the Rite Aide & decimated the resources NECESSARY to effectively run a pharmacy. The lack of care shown by Walgreens management & corporate towards their own Pharmacy staff is atrocious.Corporate just piles work on the pharmacy staff & does not adequately staff the pharmacy. Corporate cuts hours & closes the store at a whim & has been unable to figure out a solution.This results in customers not getting their medication as needed, which results in upset customers & the pharmacy staff end up getting disrespected constantly.So, 2 stars & extreme raises for your PHARMACY staff who have dealt with this since Walgreens got greedy with the money & said F the customers.Also - Walgreens corporation is actively funding Insurrectionist members of Congress, therefore I can no longer continue to use this pharmacy.Stuck with it through all this 'transition' - Cutting weekend pharmacy hours, to then cutting pharmacy hours to M-F 10-6 - but, the corporations support of traitors to America is too far.
Ryan Zenga
2023-05
Visiting the Brattleboro, VT area for Christmas vacation 2022 and my 12 year old son was diagnosed with the flu. Our major worry was his asthmatic/reactive airways which could lead to pneumonia & required Albuterol via nebulizer but we were running low. Unfortunately the urgent care doctor prescribed the wrong dosage and although the pharmacist Marie could not substitute the higher adult dose of Albuterol in stock, Trish was super attentive and kind enough to call me the exact moment the updated prescription came in and filled it 5 minutes afterwards. Above and beyond caring within Trish's power and Jess was kind enough to locate it and quickly have me on my way to help my son with a smile. Lovely team of caring ladies behind the Walgreens' pharmacy counter on 896 Putney Rd. The team displayed true kindness for an out-of-towner in distress! Just ask the team kindly for help and these great professionals will come to your rescue with a smile! Special thanks to Trish, Marie and Jess for providing exceptional VT customer care!
April Hastings
2023-05
FILL YOUR MEDS WEEKS EARLY.. I've consistently fir years been messed around with this pharmacy I've been days..weeks without insulin and other medications that sre detrimental to living a healthy safe life. They run out they take DAYS to fill and dint at all be surprised when you get a text your meds are ready only to go n find out they decided to go home early... and not come back for days.. then you'll be scrambling to the other Walgreens which is closing due to lawsuits... and then uyour insurance has ty get involved smh both Walgreens such I've been there 5 years...weekly meds and STILL they are never prepared or hardly ever they're. I wanna change but so many of us want to and the other Walgreens will be closing in afraid were all gonna flood out the very few pharmacies we have.. if you can hero it.. go ty Walmart...anywhere but Walgreens your likely to die waiting on meds u desperately need to live
Nathan Brunswick
2023-12
Rude and entitled staff. Pharmacist literally yelling while 8 people are in line.
Alicia S
2022-05
Every prescription that we ever had filled there that was supposed to be ready never was or there was some issue and lots of excuses (this was after waiting in a long line). The most dysfunctional pharmacy I’ve ever dealt with. They also are almost impossible to get ahold of on the phone. No longer customers there. Do not recommend
K M
2023-11
Weird to have a walgreens where the pharmacy is faster than the cashiers.
Natasha Russo Andrews
2023-05
Two nice lady employees help me with price matching my shower chair I picked up for my mom, from the online Walgreens app. I will definitely be back to shop there again.
Richard Rapazzo
2016-05
Best pharmacy team ever!! Female front end manager is very very rude and yells at customers, when you ask for her bosses number, she gives you a fake one. Would be five stars if she was no longer employed.
Ali Wilder
2022-05
This pharmacy is an absolute nightmare every time I need something filled. I have never been able to just order my things ahead and go pick them up with no issues.
Isabella Frebch
2022-05
They make me call every single month a week before my script is do to remind them to order my medication… worse pharmacy in town
Deryck D'Addario
2021-05
Terrible staff, rude and not helpful. Don't do their jobs, just the bare minimum. I asked them to put in a coupon for a prescription and they said the price was the same, a month ago it worked, though. Never going here again.
Jason Bowen
2022-05
Best Walgreens ever!!! Awesome staff, very knowledgeable, extremely friendly and with a great sense of humor to boot, you will not be disappointed.
Robert Leete
2021-05
The walgreens in southern vermont SUCK nothing is ever ready . even if you get an email it's still not ready. And don't even try to call LOL
WoodyVT
2023-05
Always nice when you need an inhaler and/or steroids and they take a weeks to fill it.Incompetence at its best.
Beth McKinney
2018-05
Excellent & friendly customer service at Putney Rd location. I'm often greeted with a smile and a staff person typically asks if they can help.
Mike O'Brien
2023-12
I miss Hotel Pharmacy lol
Izzy B
2021-05
Absolute worst pharmacy in town. Completely inept. Go somewhere else. Like rite aid near market 52
Tammy Derosia
2021-05
Made an appointment for 235 for the covid shot and it's 305 now and still waiting not a good thing
Judy Hickey
2018-05
Love this store.everyone is nice and makes you feel welcome! Always helpful as well
Raymond Bronson
2020-05
Computers in the pharmacy are down often. Hope it's just opening glitches.
Amos Johnson
2014-05
Good rite aid lols
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-7 PM |
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