4.2 (750)
1809 E SE Loop 323, Tyler, TX 75701
(903) 561-2972
dqtyler.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carol Walker
2024-03
Great service here. Welcoming, attentive, happy staff make this a very pleasant restaurant. We like the chicken strips basket. Easy to share. We appreciate the free drink given to a senior customer. Ice cream treats never fail to make the lunch special. We would cheerfully drive a few more miles in our outings for a casual lunch in this DQ.Kid-friendliness: Need we say any more than “ice cream in seemingly endless ways?”Wheelchair accessibility: Fully wheelchair accessible- ramps outside; restrooms accessible.
Patricia Johnson
2024-02
I had one of the most amazing experiences I've ever had at this location. Joshua was so helpful and kind and made sure I was taken care of. There aren't a lot of people who actually genuinely care about their job. I can most definitely tell you that he went above and beyond for me. I highly recommend this location also the food is great and done fresh. If I could give it more stars I would....Kid-friendliness: They made my child feel so at home. Acknowledged her and made her feel special....
Justin Dwyer
2024-05
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tami guardino
2024-02
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Tiffany Seay
2023-07
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Mike Morgan
2024-02
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Kaleigh Conly
2022-05
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Quintin Hocking
2024-02
Josh was our cashier and he made my kids laugh and was very polite. My kids asked when can we go back to DQ. This will be a regular after school spot for us! If every employee was as good at their job as Josh DQ would put McDonald’s out of business! Thank you Josh!Dietary restrictions: They have options for everyoneKid-friendliness: We were all greeted with smiles and amazing attitudes!
Cheryl Cullipher
2023-12
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Ms Ross
2023-05
When you're asked to pull around back because your order is being freshly prepared is worth the wait. And then our order was delivered to our car with a smile and a little bit of customer friendly conversation. Thanks DQ❤️
Davina Trujillo
2023-06
I went to the puluxy location to get a cake for Mother’s Day. Myself and the other mother’s celebrating with me loooves the ice cream cake cause of the cookie crunch center. I tried to buy a large one but they said they sold out and all they had was the 6inches. I said that was fine. I read the label and saw it had a cookie crunch center. Awesome, we had dinner and got the cake out. As it was cut we noticed there was no cookie crunch center. We thought it was one off and cut the other cake. They all had no cookie crunch center. I called the manager and she told me they don’t come that way and dismissed me. I was upset but tried to enjoy the rest of the night. I called this morning and talked to another manager and he said they all come with cookie crunch and then we I brought up the last manager who said they don’t come that way anymore he said well idk maybe. I have no idea about cakes. So I called Tyler headquarters and spoke to lesly. She told me I needed to speak to the area supervisor Julie. I called Julie and it sounded like a woke her up and she told me they don’t come with cookie crunch. I said I know but the label said it did. It was false advertising, she told me she knows cause she put the labels on herself. But it was a universal label for everything…. So confused. Anyways I called Tyler headquarters back and they said they’d take my number and let the owners know. It’s frustrating cause I spent 50 dollars on a cake when I literally could have gotten three tubs of ice cream for a 3rd of that price. I felt dismissed and I hate false advertising. It’s not okay. I just wanted a reasonable solution.
Betty Wilson's
2023-11
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Adams Margaret
2023-12
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Ashlee Gardner
2023-09
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Carolyn Nitson
2024-04
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C. Valdez
2023-08
The food was disappointing in that the Texas toast must have been Oklahoma toast because it was super thin, soggy, cold and horrible. The steak fingers and chicken fingers had a funny old grease taste that was not appealing. The gravy was cold lacking salt and resembled old school paste. But the staff were courteous, friendly and kind. I'm sure if this meal had not been a to go deal they would have corrected all the issues I encountered and to be fair is was almost closing time. But I still love Dairy Queen!!!
cecili kennedy
2023-06
This is our absolute favorite DQ. We have one right around the corner from us, but we drive extra to go to this location. Our food has always tasted fresh, hot, and made to order.It’s been out go to date spot for the past 3 years, we even celebrated our engagement with ice cream in our favorite booth. We will be long time customers!
Alesha Folsom
2023-07
My burger was really good. I had cheese fries to go with it, and an unsweetened tea. The service was great. I got my fries to go. The girl that waited on us was very nice.Parking: At the door. Plenty of spots when I was there.Kid-friendliness: Plenty of room for kids. It had a blocked off room that you could use for parties.Wheelchair accessibility: Wheelchair accessible parking at the door.
Kelly Richardson
2024-03
Best blizzard around, they always put the extra love in them.
Renee Allison
2023-05
Best customer service in a fast serv location! Cherrone and the rest of the staff were friendly, fast and the place was so clean. Helped a precious senior citizen out the door and carried her purchase to the car. A wonderful experience!Just in for a quick treat and will definitely stop in again!
Michael Winters
2023-05
I seldom go to Dairy Queen, but not because it's bad (I worked there for 3 years as a teen/young adult). We went through the drive through this evening and everything looked good minus the stale fries. Came back and the manager greeted me herself and took care of a new batch promptly and sweetly. Service like this is what keeps me coming back after all these years. A+
Jeffrey Townsend
2023-10
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Stephanie Evers
2019-05
Went inside to grab my order and saw this Bible. There was a sign to highlight my favorite passage. Very very cool idea!!! Service And food was great as always
Kristi Barr
2023-08
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Katt Lee
2023-06
I just went to get a Jalitos ranch hunger-buster meal and I asked the woman twice for Jalitos instead of fries she seemed very rude, and when I went to get my meal the receipt say otherwise and we told her that it was wrong and she was like "now I'm gonna have to fix it" and kind of ignored us. And when we told her it was okay she smiled awkwardly and walked away. I started to drink my drink and there were black specs all over my drink. Paid 12 dollars for what? Bad service and someone who doesn't want to work there. Its a older later & I want my money back for a drink I can't drink.
Belinda Landrum
2023-11
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Carlos Camacho
2023-06
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Kasey Rivers
2023-05
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Paul Heckmann, II
2023-05
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Amy Elizabeth Baldwin
2018-05
The service is why we keep coming back to Dairy Queen!
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-11 PM |
| Saturday | 7 AM-11 PM |
| Sunday | 9 AM-10 PM |
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