Socorro Ace Hardware

Ziggy

2024-05

Great place for a quick fix to a project one may have. Have lots of stuff for simple repairs. And good people working there.

E Carmona

2023-07

I try to support smaller businesses like ACE but after last visit I had a reality check. Saw a sign with items on sale as I walked into store only to find out sign had expired, after being charged full price I pointed out sign to clerk and told me it was expired, even though a few days old, said he was too busy to take it down and would not honor sale price. Will be last time I go there, will drive extra miles to company that will stand by there mistakes. Have pic's will try and post.

John Raley

2024-04

Staff here is super friendly and helpful.

Brad Bowman

2023-11

Helpful staff and hidden gem for bbq supplies. Great selection of rubs and sauces, best in El Paso

Jeffrey Albright

2024-04

Had a part I needed, very helpful

Luis Uribe

2023-06

Cant stand how none of the prices are ever correct at this place the shelf says one thing and when it is rung up shows another the people are nice but get to fixing prices

Art Villagran

2023-05

Gota say nicely stocked found what I needed which was kind of out of the ordinary wooden stakes like to slay Dracula to stake down my jumping ballon. The staff is very friendly and helpful nice.

Martha Estrada

2022-05

My husband goes to Ace Hardware often. He is so happy with the service. Places like Home Depot and Lowe's are more of a self serve and staff not available or unwilling to help. At Ace, you tell them what you need and they get it for you! No waiting or go on "such isle, you can't miss it" they say! It is so refreshing to get what you need in one stop!

T NH

2023-05

I had the pleasure of working with Fabian today and his professionalism, knowledge, and his customer service was very incredible. I will drive out of my way to show at this store due to this great service.

Damian Romero

2021-05

More and more surprises every visit. Can't get too much help from anyone knowledgeable in any particular area. And get any kind of refund or store credit without a receipt. And each store is owned by different individuals, so each purchase is limited to each individual store. So it wasn't necessarily a good day for Ace today

Izzy O

2022-05

Very pleased with the gentlemen that greeted us at the door and directed my wife and i to where we needed to go and find the items we needed. In and out within 10 minutes...fast and efficient service!

Pat V

2021-05

I hate when they treat females differently. I went in asking for simple help in replacing the connector for tubing on my air conditioner and the toilet bowl handle. I had to return 3 different times, because they kept giving me the wrong things. I finally gave up and went to a mom and pop hardware store where they were knowledgeable and i was treated with respect.

Benny. Blanco

2023-06

Great place they have a lot of good cooking supplies for the grilling and nice charcoal grills for sale.

Tracie Purinton

2021-05

Wow just read the review about how they treat females differently. That is exactly what happened to me. I was so excited that Ace had started carrying Benjamin Moore paint. I need to but paint for our home and went I buy samples. I walked in and there was a gentleman behind me and the associate at the door asked how he could help himI walked over to the paint section and stood there for a few minutes till I caught the eye of an associate. As he walked over he looked at a gentleman walking up and said how can help you to the gentleman. I said something at the point and left. I have never had any issues at Sherman Williams so I will keep going there.

Kalel Mares

2019-05

Employees are so great helping their customers. Every time I go there, I get help right away, not like other places such as Home Depot or Lowe's that no one helps you. Here it totally different. Best service ever at the Northloop ACE location.

Bryan Anthony

2018-05

Horrible customer service experience. Bought over 2,000 dollars worth of paint that I asked if they could tint. They barely even tried to help, and when I said other paint stores have worked with me a lot more with tinting, the manager claimed I was giving him attitude and threw me out of the store. I 100% had a right to be frustrated with him, but to yell at me that I was giving attitude?? And throw me out lol This manager needs to get back on his pyschiatric medication.

Miguel Quintana

2021-05

My Son and I stopped by looking for some tools copper pipe copper fittings as we walked in we were greeted with a smile made us feel welcome he asked if we needed help in finding what we were looking for helped us get everything we needed in and out we highly recommended it.

Miguel Quintana

2024-01

Great place to buy hardware.

Hector Simental

2023-05

Very helpful guys to help with all your needs fair prices they got it all done

Randall Knott

2018-05

Manager/Owner Jerry Nava, this guy is anti-customer service, worst experience in my lifetime. Doesn't get any worse than him. Lousy, never experienced worse service. Ace headquarters, heard the details of our complaint, they don't seem to care much either.

Sergio Armendariz

2023-09

Great staff he knew exactly what I needed

Mike Carr

2015-05

Needed a flush valve for my toilet yesterday. I checked the Ace Hardware store website to see what the store hours were at the 10600 North Loop Drive El Paso, TX 79927 location. Website indicated, store closed at 7:00 pm on Mondays. I drove 5 miles and got to the store at 6:20 pm. The store was closed. The store hours posted on the door did indicate that it should have been open until 7:00 pm as well. I understand that it might be slow during that time on a Monday evening. If this is the case, the posting of store hours should be corrected. Closing a store well before the store hours indicated is very frustrating to customers. Needless to say, I have lost trust in Ace Hardware stores and won't be giving them my business in the future.

Daniel Macias

2022-05

This place is a hidden gem . They always have what you need . The staff is helpful , and they actually know what you are looking for and need . I prefer going to shop here than home depot or Lowes .

Arthur Pena

2022-05

5-1-22 Old man at the register said they dont give military discount after i showed my VA card? Never coming to that store again .

Elvira Estrada

2021-05

It was very clean and they are well stocked. My first time there I will definitely be back. I need to take my husband.

Carlos Najera G

2021-05

Fake advertising.... Who ever works on the sales department and advertising on the APP to have member sign up on the app to get the $5 off is a SCAM. When I sign up I told the cashier and he later advice me I have to wait to get my coupon on the mail. Wait ???? The reason why I sign up was to get the $5 off there . Not to wait.

Manuel Olivas

2022-05

Nice place well stocked with all you need for diy, or help pers. I rate 100% plus. Manuel

Sean S.

2015-05

Good service, well stocked, clean, organized, closer than el paso ace hardware. Perfect store that has tools, plastidip, and just about everything for most projects around the house/garage

john falvey

2019-05

Sales staff answered all my question! Great crew. Good Service. Good selection

Tom C.

2019-05

I have been working on many projects for many people and here at Ace Hardware i got quicker and more competent help than either harbour freight, or home depot!!!