CVS

Shanna Cohen

2023-12

I had no choice but to transfer a prescription from Walmart to CVS because they were out of stock and now I know why I don't choose CVS. The people who answer the phone in the pharmacy are unbelievably rude. I asked if the prescription had been transferred and was ready and the lady said, "It takes more than a couple of hours for it to be done. I mean, it's not an easy and quick thing to do. It will be ready some time today". Walmart has always been polite and helpful. This was just uncalled for.

Jesster Last Name (EndlessJesster)

2021-05

The customer means nothing. The isles are littered with promises of sales and discounts that are only available if you divulge your personal info. Hard to see product through yellow stickers saying what you can save if you jump through the hoops like a trained seal. Try looking at life through something other than $$ goggles some time. See how you look. Generally the highest prices in town. Funny how there are hardly any customers when I go in, periodically, since the building was built. If you tend to prefer a smile and friendly service this is no place to be. The golden child of customer service is dead and gone.

Patricia Morris

2023-09

Have received refills for some prescriptions up to 0ne month early, yet will not get others on time. The store will be out of what I need the most, yet not be helpful in trying to solve the problem. Over 3 years of disappointment. Small town, bad business. Quite upsetting when you need so many medications and no one to help

Jesse s

2024-01

This pharmacy goes above and beyond to help you and save you money I would highly recommend to anyone

Amalia Solis

2023-07

Kelly at CVS in Pampa will follow you around the whole store and not say a word. She is not friendly or helpful. She didn't even offer to ring up my item. Instead I used the self checkout while she stood behind me staring.

Alexis Jasper

2023-05

I had the best experience tonight at cvs in pampa!!!! The whole panhandle is out of stock of my meds! I called and went everywhere, I live 30 miles away. It was a mess! TAMMY had 20 in stock of the 30 and gave to me! For $30 Walmart tried to charge me $299 THANK YALL SOOO MUCH

Kelvin Ramdall

2018-05

Like many others I think it's very unfair that the staff has to work on Holidays. Family time is very important.However, I did not choose to have need to have a prescription filled on this day. Now, I'm sure that the pharmacy staff were not happy to be there either but projecting that upon the customer is very unprofessional.In fact I have found that the pharmacy staff this not including the store in which I have found pleasant and accommodating, have made a slide down hill that may only recover with a change in personnel.

Amber Boyd

2018-05

The pharmacy is not helpful. You walk up, they see you and say nothing, continue with their work until someone tells them to help the customer. I have been there once a month for the past year and will not be back. Had all my prescriptions moved to a different pharmacy. You can tell the pharmacy staff does not want to be there or help anyone. Submitted my prescription to renew, went a few hours later and they said it would still be 30 mins. I explained I live 20 mins away, my prescription is already pre- packaged and in the fridge all she had to do was walk over and get it, I saw my paperwork had already been printed out. She was rude and still said 30 mins and closed the window.

Matthew Nielsen

2019-05

Pharmacy doesn't take blue Cross blue shield which is the 3rd largest health insurance provider in the state. Also if you do get a perscription called in you have to go in there to get them to start working on filling them, do not count on them filling it when your Dr calls it in, and expect a lame excuse. I watched my Dr call in a script at 10am went in at noon and they claimed they only received it minutes before I walked in. in.A if you need to transfer a perscritption make sure you call the pharmacy to make sure they transfer it. Terrible pharmacy, go literally anywhere else. United is good.

Josue Rodriguez

2019-05

If I could give -0 I would. This is the most unprofessional place I’ve ever had as a pharmacy. Literally been almost 24 hrs and they still haven’t filled my daughters prescription. My Dr called in a prescription in and we go to get it 2 hrs later and they tell us the are understaffed and are 2 hrs behind. We call 3 hrs later and not ready. My daughter is having a bad eczema breakout and was prescribed steroids to help and here we are the next day to go at noon. Not 9 not 10 but noon the next day to find out it is still not ready. I will never use CVS ever again for anything and I’ll make sure all my family moves from there as well. Staff were rude and when I ask for a supervisor. There are none available. Idk how or who runs that pharmacy but they must be idiots. So now I have to switch pharmacies and have to go to work. So I guess I’ll have to wait another day till I can go get the medicine. Thanks CVS. I wouldn’t recommend them to anyone!!!!!!

Mark Gill

2021-05

I have been using a CVS near Lake Texoma. I was recently in the store at Pampa to see when my RX could be refilled. The refill was about a week away, and I would be back at Lake Texoma. When I went to the CVS at Denison, it could not be refilled because the Pampa store had transferred the RX to their store and it could not be changed back. Now I’ll have to call the doctor and get a new RX. This is a major inconvenience. Once I get this straightened out, I will never darken the door of a CVS Pharmacy again. A one is way over rated but I couldn’t give the big zero that they deserved.

Annie Friedlander

2022-05

I'd give them no stars if it was an option. Never in my life have I had a pharmacy send me on my way to find a pharmacy that actually had my prescription or could get it. I'll never spend another dime at a CVS store.

Jacob Bingham

2019-05

Poor customer service skills and a huge lack of kindness. My wife and I just moved from Amarillo and where with Walgreens ( a GREAT place) so we thought we would give cvs a try since there is no Walgreens in Pampa. The staff is very rude and always ignores us when we drive up. Not sure what it’s like inside but probably no different. When the staff talks with you they really have a tone of “I really don’t care, I’m only here for a paycheck” kind of voice (how did these people get hired?). No smiles or have a good day. They just slam the drawer and send you on your way. We will NEVER use cvs again. And this Pampa store needs a WHOLE new staff. So so disappointing and sad.

Maria Gomez

2020-05

I dropped off my prescription and went back the next day to pick up and they lost my prescription. She needed the number to my dentist and said she would call me back. I asked her if I could wait and she said if she can take care of the person behind me. In my opinion that is very unprofessional.

Jason Stephenson

2014-05

The staff and pharmacists there are friendly and knowledgeable. I enjoy shopping there and getting my medicine there. The store manager, I believe her name is Daisy Jane, is nice. The bald guys in the pharmacy make me laugh every time I go in there. MEOW!

Jared Thompson

2020-05

They gave my 1 year old son Ear drops with Eye drop instructions. If we hadn't read the package insert, this situation could have been very bad. They showed no remorse and even rolled their eyes when brought to their attention.

Paul Lowry

2023-05

By far the slowest pharmacy I have ever been to. I had to wait 20 minutes when their was only 2 cars in front of me. Not impressed.

Patti Villarreal

2019-05

My sweet, lady, pharmacist is the sweetest, and treats her patients as individuals, and with compassion. She is a breath of fresh air for Pampa. 😍🤗

Amber Tillery

2019-05

This place acts like it's an inconvenience when you come get prescriptions. Both walk in and drive up. Only reason I go here is because my insurance makes me. Happens 90% of the time I come here.

L S

2019-05

Waited 30 mins in line then another 15-20 mins trying to get the prescription very poor service super slow and not even that knowledgeable. I am very disappointed in the visit here and I will not be going back

DisturbedZ

2020-05

Decent store. Kept clean and friendly staff.

Jessica Landrum

2018-05

Staff not only lacks customer service skills the woman with the blue hair and no name tag is flat out rude. Is rather go to WAL-MART.

Gene Barton

2024-02

fast friendly service

Lanessia Rowland

2018-05

Great pharmacy they didn't back away from Medicaid patients like those weasels Walmart did.

Guy Conner

2023-11

Great Store with great associates!

Jerry Webb

2018-05

Pharmacy is not very friendly or helpful.

Dianna Tidwell

2022-05

They are very kind,courteous and friendly

Albert Stevens

2019-05

Sat in line behind one car for 30 minutes.

Gregory Lopez

2019-05

Excellent Staff & Customer Care!

Dana Davis

2017-05

Staff isn't very friendly