4.2 (87)
21461 US-79 E, New Summerfield, TX 75780
(903) 726-8000
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Madison Leal
2024-04
Horrible customer service. I am 8 months pregnant and had to use the bathroom. I asked where it was and "Pam" literally said, "I'm sorry I'm too bust counting all this money." Had to find another employee to help me as she was just too busy.
TISHA SWINK-SEIDER
2023-05
So thankful for this store when I get in a bind. Nearest Walmart is 20 mins from me so this place has been my save more than once. They always have what I need and good clearance deals when other dollar stores not so much. Staff is really great and super friendly.
Shaun Warnick
2023-05
The people are amazing but the store is hot as hell. I tried buying chocolate pretzels for my wife but they melted together. Ridiculous! The poor workers have no control and working in that heat is inhumane! Thanks to all the staff for always being so kind and friendly despite the working conditions! Corporate needs to pull ot together and appreciate the great people they have!
chad meroney
2019-05
I shop here alot because its right down from my home and so convenient. The employees are always so friendly and ready to assist you however they can. Everytime I come in the front door I know whether or not Erin is there because she always greets me before I can get 3 feet in the door with a warm smile. their prices are low and the parking lot is always clean. 5 out of 5 for me. 😀
Jules
2020-05
I was accused of stealing by the store manager. She said she saw me put something in my girlfriend's purse when she was watching the cameras. I have been coming here since the place opened up and way before she started working there. I have never stolen a thing in my life let alone have been accused of it. It's unfortunate that a good business can be tarnished by terrible customer service. I understand that people steal, but to suggest that a longterm customer would do it is mortifying. It will be hard shopping here comfortably for me now thanks to this experience.
James Buckingham
2022-05
Drove for the grand opening in New Summerfield due to receiving the sales circular in the mail. Was looking for coke 12 packs, powerades, t.p., and detergent that was on sale. Store had NONE of these items on the very first day ! Manager was rude, stressed and even threatening IMO. Others came from Bullard and left empty handed also. Poor planning and management. No customer service skills. Never again.
Brandon Pinkerton
2018-05
This store had stuff I don't have at home. If you want stuff you don't have this is a great place. The parking lot had cool yellow lines for some game I haven't figured out yet. The door also not only let you in, but also let you go out. Coming back to see if that door always does that.
Tashaka Lewis
2023-05
I shop here often but there have been several times I've gotten things that were expired. Maybe someone should look out for that. I live to far away to drive back to return it, so basically money wasted. Now I make it a habit to check the date before I buy anything.
C W
2024-03
Great people and products!
Alexander Hernandez
2017-05
One of the best Family Dollar stores I've been to by far, customer service is excellent, store is nice and clean, great place to stop and shop.
Michael Griffis
2017-05
Employees are very helpful. Clean store and handicap accessible great for quick stop shopping.
Marie Hutchinson
2018-05
The employees nice. Store really neat, clean & shelves fully stocked.
Doug Alsup
2023-05
Couldn't even get I the store due to the door lock being stuck.
Sarah Martinez
2018-05
Very friendly and fast cashiers it's always nice to shop here
XxpeachyoBlossomxX
2020-05
Umm..so yeah on christmas day we came to get a propane tank very very rude workers
Doug Harry
2019-05
The checker..was very helpful..her name was Kat....store is clean..well kept.
Karina Bojorquez
2023-06
It's hit in miss with their service.
Shannon Murphrey
2021-05
We live in a small town this store was a godsend.
Michael Fast
2017-05
Average Family Dollar. The employees are cooperative and friendly.
Sharon Salinas
2024-02
Nice people
Austin York
2018-05
Nice selection and good prices.
Cynthia Barnett
2018-05
The staff are friendly and helpful!
Kathy Mosley
2019-05
Visit was good and pleasant.
Miranda Lozano
2018-05
Quick service clean restroom
Tristan Cain
2019-05
Good overall place for cheap
Misty Boniol
2019-05
Awesome ppl & service
Michael Warner
2023-05
It's family dollar
Champ
2018-05
Awesome and cheap
shorty shortizey bledsoe
2018-05
Need one closer
Cruz Hernandez
2019-05
They serve every Friday and there are enough things to eat and things for the home and garden.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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