4.3 (57)
5001 E Expressway 83 #600D, Mercedes, TX 78570
(956) 565-9301
stores.sunglasshut.com
Service options
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Destiny Ramirez
2024-04
Great customer service - helped me look at the best options with the description I gave along with not pressuring it into a section of the store :)It smelled like fish at the time I went and that's the only thing that kinda had me leaning away but the glasses were nice
Ruby Davila
2023-05
The guys who helped me today were very nice and helpful. Awesome customer service. Definitely recommend shopping here.
AJ Jimenez
2022-05
I purchased three pairs of Ray-Ban sunglasses from the Sunglass Hut website, and unfortunately, one of the pair arrived with a slight scratch on one of the lenses. I read the exchange and return policy and it clearly states that I can return to any Sunglass Hut store.I arrived at the store and the manager from the store absolutely would not exchange them because they were purchased online. I showed him the return documents and he wouldn't budge. After about ten minutes discussing the return policy and not really getting anywhere with the manager, I became befuddled, thinking that perhaps I was misunderstanding the return policy. Soon after, the manager admitted that he did not want to fill out the damaged product paperwork; hence, the reason he wouldn't exchange them.I really couldn't believe that he had just said that so I left, not wanting to waste more time. I would absolutely never purchase anything from that specific store. It was the worse customer service experience.
Joe Martinez
2022-05
The young lady, I believe her name was Sam, was very helpful. Definitely recommend this store. As soon as I walked in she engaged and made sure I got what I was looking for. Very helpful and her beautiful smile made my day even better.
Lorenzo Torres
2023-05
Great friendly customer service, workers know what they're talking about when it has to do with sunglasses i am going to refer this place to all my friends
Fred Olmedo
2023-05
Amazing experience from the moment I walked in to the store. Cynthia really hooked me up with a pair of sunglasses I had been looking for. Will definitely be returning for another pair soon.
QuipCo Service
2023-05
Staff if very customer service oriented, nice and friendly personnel, Overall, I highly recommend this store for any of your sunglasses needs.- Richard
Erik Juarez
2024-03
Excellent service and patience
Ana Luisa
2021-05
Impeccable customer service! He knew exactly what I was looking for, showed me several options and was very knowledgeable on the brands. Quite happy with my purchase 😎
Ann Guzman
2023-05
Friendly and helpful staff! Great deals too! Thank you for all you guys do!
Odenis
2023-05
I’m very satisfied with my experience with sunglass hut. The service is always fantastic.I highly recommend!!
Mario Chapa
2018-05
CAUTION OVER CHARGING !!!This store is overcharging in taxes. Sales tax in the state of Texas is 8.25% and somehow when making $100 transaction, my total was $126. I asked about the extra amount and they said it was taxes, I asked him to show me the percentage and I he didn't want to. I told them the amount was incorrect and they blamed it on the computer. I asked them to fix it, he got upset and got a manager involved, the manager also blamed it on the computer.... after informing him and showing him the sales tax percent on all my other receipts, he fix it. Will NEVER buy there ever again !!!
Nina Winchester
2021-05
Great service the staff made me feel very comfortable and that because I had my service dog with me. Thank you so much love the new pair of sunglasses I got from there 😎
rolando florez
2019-05
I was very disappointed with this location. i bought a pair of polarized ray-bans that started to peel from the lens. They referred me to the ray-ban site and said there was nothing they could do since it was a mfg issue. They were only 3 months old and lived in their case most of the time.
Cristina resendez
2018-05
Staff was nice. By the manager was very rude. So rude that we didn't end up buying anything. We ended up just going to the sunhut in McAllen.
Jamesh Garcia
2022-05
I was shown multiple sunglasses and was ultimately assisted in making my best choice and was very satisfied with how I was helped!!!
Denise Sluck
2023-05
The best place for sunnies! Staff is always so helpful!
Robert Herrera
2019-05
It's your typical sunglass store. Didn't like that the sales person kept hovering over me. Not sure if they go based on commission or not.
david castillo
2022-05
Good selection and great service 👍🏽👍🏽
Tommy Delvalle
2019-05
Great service. Location is wrong though
Carlos Martinez
2020-05
Has everything in eyewear lacks deals and sales
Julio Ruiz beltran
2019-05
Cool and like going there
Mary Garcia
2022-05
Excellent service
Oscar Garza
2020-05
N/A
BB BB
2023-11
Everything excellent thank you very much
Francisco Trejo
2023-05
The seller Alex treated us very well
Monitoreo Brunswick
2020-05
I bought some Ray-Bans and the truth is they have variety and good promotions.
Fidel I (fidelraya2)
2019-05
The truth is, the prices are expensive, I didn't like it very much.
Ana Yuliana Cordero Ventura
2020-05
Very good place
Ben Jimenez
2019-05
Well.....
| Monday | 11 AM-8 PM |
|---|---|
| Tuesday | 11 AM-8 PM |
| Wednesday | 11 AM-8 PM |
| Thursday | 11 AM-8 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 11 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population