4.2 (24)
8676 State Hwy 121, McKinney, TX 75070
(214) 383-0253
stores.petsmart.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rodrigo Urriolagoitia
2024-02
I had a disappointing experience with one of the staff members at the grooming department. Unfortunately, they struggled to handle my 14 year old blind dog, which resulted in a job half done. Ironically, our dog has been groomed a this location for many years. As a long-time customer, it's disheartening to feel that they couldn't meet the needs of my furry companion this last visit. Regrettably, I won't be returning.
Paige Myrick
2024-01
All I have to say is don’t get your dog groomed here. They will do the opposite of what you asked for. The pictures speak for themselves. What i asked for vs what I got. If I could leave a zero star review I would.
Gautam Thoppey Sudhakar
2023-10
Incompetent staff, can’t handle anxious dogs. Incompetence aside, poor customer service, they go out of their way to drive customers away. No wonder they continue to be short staffed perennially and never see many customers at this location.
alex wise
2020-05
Had my 8 month old American Bully boarded for 2.5 days while away on business to houston. Picking Ares up he wasnt acting right. Ears pinned back and just wanted to leave.On the way home he threw up in the backseat of my truck. Upon clean up I discovered it was bone shards and tin foil. Ares is a pure breed and is on a very strict protein based diet and supplement plan. We never deviate from that plan ever.Upon calling we were put on hold to which we didnt appreciate so we showed up to the store with the example Ares released.They have no idea where he go it but also didnt care to investigate and just gave our money back. I dont care about the money.My dog is family.This business is neglectful to the dogs in their care. If you value your furry family member and their health DO NOT BRING THEM HERE.
Dane Hunt
2020-05
Used them on several occasions and our pup says she really likes it here! They do a great job.
Ayla
2022-05
They always fit my frenchie in and do a great job accommodating last minute requests
Angie Reyes
2022-05
Absolutely love this location! Thanks for taking good care of my baby.
Olga Taylor
2022-05
Charlie loves his stays at Craig Ranch.
Ursula Ruppert
2022-05
I furry baby stay there for a week.
Max Martinez
2023-05
Perfect
Arman loves Hotels
2022-05
I love it that is why
Lenis Hernandez
2020-05
Excellent
| Monday | 7 AM-9 PM |
|---|---|
| Tuesday | 7 AM-7 PM |
| Wednesday | 7 AM-7 PM |
| Thursday | 7 AM-7 PM |
| Friday | 7 AM-7 PM |
| Saturday | 7 AM-7 PM |
| Sunday | 8 AM-6 PM |
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