Mitzi's Smoke N More LLC

Ameerah Nichole

2021-05

My very first time going to this smoke shop & it was instantly such a good vibe. Very professional, respectful, knowledgeable and super friendly ! They instantly Made me feel welcomed. The environment was very organized and clean, i love the interior design/look. So definitely go check them out, catch a vibe and shop ! Customer service was definitely A-1 & I guarantee you wont leave disappointed. Thanks again guys !

Hollie Jones

2019-05

Brand new shop near my house. I gave it a try to support a local business near my area. The staff is incredible. The atmosphere is great with the music jamming in the background. The staff is attentive and also offer great recommendations. I'm always using the Swisher Sweets but they introduced me to King Palm. I feel that it's a great product I will be using frequently. They have a wide variety of products especially their glass products and gas masks ( they don't care what you are using it for ). This is a great local business that should be checked out. I highly recommend coming visit this place.

M

2020-05

Purchased an item and got home to find a key part missing. I called twice but it went to the answering machine so I had to drive back to see if it was there. They said sorry as walking away handing me the piece. At no point during purchase or return did they ever stop using their phone. They were either not helpful or not knowledgeable enough to help when finding the item we needed. Website and in-store inventory do not match. Prices are high for the product but normal for a brick and mortar store. Overall, I'd rather go somewhere else.

Rafael Nunez

2023-05

Great product at awesome prices but more importantly the owner and employees actually have knowledge on the products they are selling and are able to answer any questions and also make sure you are getting what you are looking for

jason y

2019-05

I went in knowing that I wanted to buy a vape pen and CBD oil, but wasn't quite sure of the best products for me. After about 20 minutes of taking the staff through hoops to find the product I wanted, I have to say that I'm 110% satisfied with the customer service and it put my mind to rest with the purchase I made. The lobby area is nice, and the shop is open and spacious, with plenty to keep the mind wandering. Best shop I've seen in this area!

Kaylea

2020-05

I have had excellent customer service from Mitzi’s for months now. They are by far my favorite smoke shop! I stopped by the first time on the way to a friends house, and I feel it’s worth the hr drive for me to get there now without going anywhere else. I can’t emphasize how great it is to have knowledgeable, friendly, respectful, polite and eager to serve you staff!!! And if they don’t have it in stock in the shop, they can still probably order it for you! I wish I could give Mitzi’s (and the people who run Mitzi’s) a 10 star review. All and any of the staff are just so personable! The product selection is amazing! And I have had pieces I wanted not in stock, ordered. Not too long a wait on receiving those pieces either.Overview of Review:Staff: amazing!!!!Product selection I was crazy over finding: water pipes, vape/ cartridge pens, huge RAW selection including the organic hemp RAW products, Blunt Effects incense, GRAV dugout, clear cones, and de bowler.

Tanya Besaw

2019-05

Great place with very knowledgeable owners. It's nice to have somewhere you can go to get good information and buy awesome products. Highly recommend checking it out. The environment is laid back and doesn't make you feel uncomfortable if you need to ask questions.

Panda Huguenard

2022-05

The gentleman at the counter was very helpful, even though it turned out the shop didn't have the vape coils I needed, he was still very friendly and helpful. I couldn't help but buy something I didn't need just to support this cool shop.

Dope Melanin

2020-05

I bought a Monkey Flask about a week ago, it’s still sealed and has the tag on it. I called up to see if I could return it because I didn’t need it. Originally I was told no because it wasn’t sealed (which it is definitely still sealed) then I was told no because I didn’t have the receipt. Either someone doesn’t know the return policy or they are making it up as they go along but whatever. Why is this product $40 anyway when I have always bought it for like $20? I don’t get it but it’s whatever. No complaints besides over priced and policies aren’t clear 🤷🏿‍♀️.

Music Paris

2023-05

The best smoke shop ever the coolest people ever the best registers conversation ever the best welcoming dog which is part of the shop ever you can even stop in for an item and get a quick pool game it's all love at Mitzi's.

Rafael Nunez baez

2022-05

So I’m new here in Texas and Have seen plenty smoke shops here so far Mitzy smoke n more is my favorite it’s a very clean place, they had A lot of things in there that I haven’t seen before in others and they knew everything about each piece they had on how to use them switch stuff out n more the music makes you wanna dance the whole time your there and to see the vibe and they have the cutest little dog ! that’s in the shop makes me wanna keep going I recommend Mitzys

Azarria Gaynor

2021-05

My first time coming in and it was a vibe! Q was super helpful getting me all set up with my hookah and I’m definitely coming back. Keep up the great work! ❤️

Flow Adapt Execute

2023-05

Nice people gave me some goodies with my purchase they love raw and their getting more Tyson products. Will be back.

rudy ortiz

2021-05

When I walked up to the shop to go inside I was welcomed and greeted very friendly and caring work ethic. knowledgeable on the products they sell strongly recommend them compared to other shops.

Jocelyn Lawrence

2021-05

Went here yesterday and bought a new piece, the gentleman was very polite and helpful towards picking out something pleasing to the eyes and pockets. Definitely recommend shopping here for your glass works and even CBD😊

Demetric Shelvin

2021-05

This is the best shop in Killeen hands down. The customer service is perfect they always make you feel like family. The vibe is off the chain.

Raisha Cruz Gonzalez

2023-05

The owner is the best and the workers are amazing at helping you figure out what is it you want !!! Would recommend shopping here

Selena G

2022-05

I completely love all of their products! Excellent prices as well. Definitely my go to smoke shop 😊

Joseph S Spagnolo III (BaTmAn)

2022-05

Great place to go shopping great workers and the owners are very caring love there customers I'll give them.a 5 star all day just love going there and gotta stop in and see bruno heck yeah

Joshua Olivencia

2019-05

Good people, showed concern and passionate to help when I thought I had not been given an item purchased at checkout. Awesome customer service.

Jesse Alonzo

2020-05

Great staff, very good atmosphere. Service is always amazing, and I always find what I’m looking for. Best place to go to for what you need.

Shomari Jones

2021-05

The best smoke shop I have ever been everyone has great customer service and are very knowledgeable on their products.

Juan Arias

2021-05

Great experience !!! Amazing customer service, and of course they got the best products out here in KilleenHighly recommend!!!

L7K PARKER

2021-05

Great customer service and good prices on high quality products. One of the best smoke shops in Killeen, tx.

Anna Le

2023-05

The owner is the best and the workers are cool as well, this is a great shop !

John Rickard

2019-05

Amazing store, the staff is awesome and they have great prices. Best smoke shop in killeen.

Rich Pimp

2023-05

Great atmosphere helpful employees all around great place highly recommend!!

Jasmine McCreary

2020-05

The environment and people working here are amazing and welcoming. This is my go to store for my smoking products.

Cameron Byrd

2022-05

Mitzi's smoke n more is the best...... Michelle the owner is the bomb very nolagabel and the prices are good

kalani isa

2023-05

great environment, friendly staff ! recommend them highly