Family Dollar

3.8 (150)

416 W Rancier Ave, Killeen, TX 76541
(737) 234-0687
familydollar.com

Claimed
Dollar store
Beer store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Wine store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Samatha Carney

2023-11

Nice employees most of the time. Yet I think that they hang out outside the store too long and too often especially when they are not on the clock. They have people there all hours of the night/ morning. I'm meaning almost every night/morning at like 2-3-4 am

Zuko Avurakc

2024-01

If I could give a ZERO star I would so me and my friend was a regular paying customer and was publicly humiliated and assaulted by the managers and employees alike this location is very incompetent, ignorant judgmental Uses unconscious bias To discriminate and verbally, and or physically, disrespect lie And physical, emotional and mental harm Employee by the name tag (Tom) is Allowed to physically And verbally assault customers via manager approval

Cheryl Amado

2022-05

It was one of the worse experiences I've ever had in 5hat store. The clerk there was very rude and obnoxious to customers in front of me. I was happy the manager waited on me and tried to refuse the citation. The other clerk was blondish, heavy set, and rude to the max. She has absolutely no people skills. Let me say I am a very frequent customer and whenever she is there there's drama

Dorothy Lovett

2023-05

Every time I go in there they're out of what I go in there for. The store is not very clean. The only positive thing I can say is the employees are very gracious and nice and they're very efficient.

Christian Bishop

2024-04

They discriminate against service animals

Honest True

2022-05

Needed to grab food real quick before starting work. i have my service animal in a mesh bag. Only thing you cant see through is the bottom and the part that's held against my back. Was denied. Rather not eat till 8pm then do business where I'm not wanted.

TheBowden Family

2018-05

Many good deals each day. Inexpensive items even w/o any deals. Almost always, friendly and kind cashiers. The female manager that works almost every day, all day, is the greatest. Excellent customer service and wonderful attitude. Always helpful and kind and funny too.

Lynette Gainey

2023-11

Store seemed to be clean and no stock blocking the rows

William Andrews

2021-05

Wish I could give a negative. The staff was rude, yelled at my little brother and I over a mask. I asked to have one and they proceeded to throw them at us. Used racial slurs toward us, and then proceeded to take as long as possible to check us out... At first they said they didn’t have change for a hundred, but when I put everything back, and started to leave, they came running after me saying I needed to pay for the mask. Which I was never told. So I told them all I had at the moment was that $100 bill. NOW THEY HAVE CHANGE.

Angela Betsill

2020-05

I love coming to this Store because the employees are so nice, customer service is very important to me and these Ladies never disappoint. I like it even more after the Remodeling they just did, everything is so much more structured now it makes it easier to find what I'm looking for.

Cowboy /CEO

2022-05

Change my review update, place use to suck, but under new management, and helpful store employees this place is a hell of a lot better, due to the location I understand the riff and rats that employees have to endure, but a well train staff and customer custo courtesy go a long way! Thumbes up to the staff!

Morning Star

2021-05

Cory was very rude and unprofessional no good work ethic was rude because I was feeding the homeless then started talking about my shoes because they're not Jordans Miss Janine just sat there and watched very ill professional not good work ethic both need to be replaced store needs to be maintained better and proper store number 01744 would not give me the GM name or numberdoes not follow CDC guide lines for covid 19 or stay 6 feet a part

Sirena Roseanna

2019-05

Everyone is friendly and it's not as disorganized as some of the others. They have most of what I'm looking for. They have markdowns all the time! However, this one no longer sells alcohol because it's near Westward Elementary School.

Traci johnston

2021-05

This location and the management staff have made some major changes!!!! New floors, cleaner, more organized and new stock! It's my go to Family Dollar, good job team!

Lynda Berlanga

2023-06

Lots of variety. Great prices. It is within walking distance of my house so im happy.Prices went up recently. They get a great selection of summer items.

Michael J

2021-05

It's not as well-stocked, not so we'll clean, slot of unskilled employees, new management is needed asap, sorry but it's very true, they don't even have services they advertise they do, now that's bad

Kenneth Ray Lewis

2024-02

Leave as quick as possible.

Joyce Austin

2018-05

Stores appearance when walking in was clean and during my shopping organized. Teller was pleasant. No problems.

Christopher Gomez

2018-05

Close to home inexpensive you can refill game,phone,debit,an even gift cards. They have cold drinks an more it's just a good place to shop.

Michael J

2021-05

Its convenient for me and the prices aren't too bad so all in all not a bad thing,good customer service a nice smile,and courteous

Lisa Poole

2022-05

They need to fix their machines. It declines my card a lot. And they miss more of my business because of their card machines.

Michael Wood

2023-05

Store's exterior is run down but the staff is friendly

Rhiannon Rowan Rodriguez

2018-05

Great selection and a good place to get in quickly for the things you need and forgot to get when you have already been shopping for the month.

Elizabeth Hall

2023-05

I always get what I need from here.Even groceries and the staff seems to know where everything is

D G

2017-05

Crammed too much into the building, you actually have to navigate a bit of a maze inside. There's also only parking for about eight vehicles at a time.

Al Johnson

2022-05

Was very disorganized. Dirty. Not like the better standards kept at the 195 Family Dollar.

Heather Thomas

2019-05

Manager is rude unprofessional and argumentative. Store is gross, floors sticky, isles crowded unable to push cart through. Staff is incompetent.

Martina Grant

2021-05

Horrible they have workers listening to music inappropriate, store looks horrible ! I know we on the poor side but there is a limit when it comes to being professional!

Bobby West

2022-05

Just don't care about stocking of there merchandise, slow service always out of something.

Ismae Davis

2021-05

Well in my opinion how ever and who ever gave y'all a 3.9% stars was doing u a favor, cause if I had to rate u I would give u a -0 %

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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