4.2 (1293)
800 S Fort Hood St, Killeen, TX 76541
(254) 526-2068
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David McBride
2024-04
The staff at BIG Lots were awesome ..... took really good care of my mom ....
S.E. Isaac
2024-01
Some pretty great deals, especially if you're part of their reward program!Cashier was super sweet but not her coworkers.It can be hard to find prices, though, and the store is pretty dusty (ceiling vents).
Scotty P
2024-04
We got some great deals on summer stuff to include a gazebo. The service was good and the selection was plentiful.
Shay Yates
2023-08
Big Lots is the best kept secret, so many deals, discounts, and they love their Military Veterans. I look forward to shopping at Big Lots. I always get the best deals in furniture, clothing, housewares, you name it, they have it! I recently purchased new furniture and got amazing discounts from all the coupons and my military discount. I love Big Lots, and their staff is amazing!!
v
2024-04
I went sunday morning 'Easter egg day' and the lady was so welcoming and helpful.
Lee Maloy
2023-11
Ordered three items online that were listed on sale for one day only two of the items were listed for pick up from the Killeen TX store. Waited until 1500 the following day for a email, which never came, contacted the store about the order. The store manager informed me due to the store being closed the items which we ordered on line on the sale day were no longer on sale and if we wanted the items we would have to pay full price. I asked the store manager so we have to pay full price for items that are on sale and the sale. The manager explained that we ordered the items after the store closed and there was not anyone available to process your order so you will not get the sale price. So the sale listed on the website which does not expire until the following day was really over when the store closed. So before you purchase anything from your local Big Lots BEWARE of any sale and they do not know the meaning of customer service.
Michelle Casteel
2023-11
Nice selection of holiday items. Great service. Store is run down but reasonable prices.
Lee Jorgenson
2021-05
They were a bit busy, but managed to provide excellent service. I needed a new recliner. They had nice quality at low prices. Some of the shelves were sparsely stocked. They were pretty shorthanded, so shelf stocking and cleaning shelves and floors were pushed aside to allow better customer service. The store was clean, but might not pass muster for a "neat freak." I'll definitely go back.
Aloha Foster
2024-04
I love buying things for my home!
LaTonya Mosley
2017-05
Love this store, the majority of my upstairs furniture came from here! Bernie is absolutely amazing she's so helpful and all around great lady....I'd definitely recommend anyone on a budget come here!! I've attached a few pictures for your viewing pleasures....The head boards a pictures didn't come from Biglots just the dressers, nightstands and treasures!!
Sherry Canada
2024-01
I was surprised to see that the store was so confusing. Was kinda lost trying to locate items. Otherwise, staff were very friendly and professional.
Keith Adams
2024-02
Not anyone's fault just picked over after holidays
Derek Babb
2023-12
Spacious, and low prices, not organized very well...Hard to find items at times
rosemarie ventura
2023-09
Not very clean nor neatHave somethings that are worth the trip.. one cashier. After waiting in line 20 minutes 3 more came to assist. Not worth the time.
M Santiago
2023-12
No customer service for questions we had. Didn’t seem eager to find out either
Divine Light
2023-05
Purchased my sons bunk bed for his birthday he is very happy! Good price. Fast delivery 🚚 Just gotta finish the top bunk now that he’s 6. Then we will be complete!
Redeana James
2023-12
Was charged regular price for sale items. I will not shop at that store again.
Dean Kallis
2023-05
I've been going to Big lots for many years and I think it's great store and I hope they stay around forever but I do think they need to work on a temple store the employees they're really need to have a little bit better attitude towards the customers basically to customers don't want to pay your paycheck and I help to manage her looks into those
Elicia Hayes
2023-08
Everything things was fine. They do need a few salesman on the floor who can answer questions. Tha cashier are to busy to give you the time of day
Michele Miller
2023-10
This store is dangerous for me. They have a little of everything. Great prices.
Ralna Mitcham
2023-05
This particular location is always picked over & seldom organized. I've never had an employee offer to actually help or assist with anything either. You might get lucky with a good find once in a blue moon, but it doesn't have the variety of products that other stores (like the one in Temple) have. It's located in a more run down plaza so that could be the issue.
Carlos Whitfield
2023-08
The place was unorganized. The person I spoke to was unprofessional and lacked knowledge on prices that were unmarked and was reluctant to follow up with me with the information. I kept my money in my pocket and left.
Sekeyla White
2023-07
This is my favorite shopping place!! However,on my last shopping trip I had to iuse the bathroom and what I saw!!! An autrosity! I’m embarrassed to see my favorite store neglecting the restrooms and the comfort of patrons/customers.
jonathan messore
2023-05
Shelves seemed kind of bare. Likely because they're running a great sale for presidents day. Overall good experience, no lines, staff was friendly.
moni Y
2022-05
Oh, they are ALWAYS so pleasant here. I mean I don't know that I've ever seen an employee with a bad attitude or act as if you're bothering them. I have so so much fun looking at all the stuff they have! Some of the clearance I've gotten at really good prices.
Julie Rhimi
2024-01
I finally find my nice big fluffy pillows 🙂
CDL
2023-10
I love Big Lots. Some stuff was pretty expensive though, like, why spend $30 on a dish rack!🤷🏾♀️
Kkey Hicks
2023-05
There's a black male in his mid 50's early 60's who is very unprofessional. ( His name starts with a R) He followed me around the furniture department and I didn't even have a purse or backpack on me. When I was leaving the store words were exchanged with him as he continuously yelled, acted unprofessional and aggressive. I calmly asked him if he knew how to defuse a situation instead of making it worse? He said "this my damn store, I'll do what I want."
Cookie Monster (Butterfly)
2023-05
Went there to look for a small storage piece for my Yorkie and wasn't impressed not because they didn't have what I wanted but because their furniture pieces can be more presentable. The good seperated from the broken and tagged accordingly. That area was a mess. No attention to detail at all.
Amorous Koda
2023-05
Went here the day before Xmas with my bestie and it had a few good things here with great prices. Since it was the holiday's I don't think I saw it's full stock capabilities.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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