4.4 (753)
9603 N Sam Houston Pkwy E, Humble, TX 77396
(281) 319-4690
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Benitez
2024-02
Had a pleasant experience at this location. Bobby was extremely helpful and even convinced me to sign up for the Vital Care Plan to save money on future purchases! Will be back because of how easy my shopping trip was.
Justin Michael
2024-01
I really like this specific store. I bring my puppy here regularly for grooming, and she is always excited to come. Most of the employees (not only the groomers) know Lamb Chop by name. They always tell me how much they enjoy her every time she comes in. To me, it makes these visits really personable and stress-free especially to know my fur baby is in good hands. Thank you all so much for always taking good care of us!
t cranford
2024-04
I will not spend another dime in this store (this location or others) until the animal neglect/abuse stops!!! Please take care of the animals you use for profit! Associates are aware that they are keeping animals in inhumane conditions and are not advocating for the animals. They have plenty of supplies in the store to “fix” the problem but they refuse. Ball Pythons are basically cooking alive in their enclosures. Temp 105-110° and 15% humidity is AWFUL! Do not support this company! They need to be SHUT DOWN!
Emily Shepard
2023-05
These poor animals. A quick Google search can show that these animals are being kept at the wrong temperature and humidity, which is most likely uncomfortable for them. They should be required to train employees on this type of thing if they aren't already doing this. And if they are already training, they need to keep a better eye on it.
Christy Wheeler
2024-02
No one was is the grooming area. I came in to inquire about grooming services. No one came to greet me. My husband and I started shopping so as we were checking out I went back to see if anyone had returned. Still no one was there, except another customer who seem to be trying to pick up her pooch. Which was then obvious to me that we both were asking the same question "where are the employees". Without waiting any longer I decided to just leave.
laura gallegos
2024-01
Diana and Kaylee are both AMAZING!!! they took their time to answer all my questions and concerns with out any problem!! they’re so respectful, kind! about my situation with my puppy! they were beyond helpful 🙏🏽thankyou so much both of you girls for explaining well everything to me very professionally and giving me beyond the extra mile for costumer service. I wish everyone would have that enthusiasm, attitude and attention! thankyou!!!!
Jenn K
2023-05
I came in to return an xl dog crate and Lacey got it out of my car without hesitation. Very friendly, she recommended several different toys for aggressive chewing, and I picked out 2. Excellent customer service, and thank you so much for the tips!!
Hunter
2024-02
Lady was nice, however, I’ve never seen so many dead plecos, I counted 6, and there were so many other dead fish that were obviously dead for over a week, they need to find a better fish person
Des Rod
2024-03
I love getting my dog groomed at Petco rather than going to my actual vet location. I definitely recommend Atti to handle all your grooming needs!
Patricia Tello
2023-05
Brianna is amazing. She always grooms our fur babies as requested. She is so sweet and friendly every time.
Langston Deal
2023-08
Daisy is an amazing groomer!!!! She always takes care of Christmas when we bring her. Daisy never rushes and always makes the cutest little bows. Christmas is always excited to see Daisy.
Jesse Villarreal
2024-02
I have never been to this location before. But I was surprised at how clean and organized this store really was.. very nice.
Melissa Gilliam
2024-04
Needed help with a cream for my dogs rash and they were very helpful in finding it.
Mireya Lezo
2023-05
Past few weeks have been so tough for me. I received these flowers today from Petco vital care team and I was in tears. Y’all are awesome. Thank you
Dawn Hopenwasser
2023-08
This store is really clean and well organized. The customer service was excellent. I couldn't find the item I came in for and asked an associate for assistance. He was able to direct me right to the item. I was surprised and glad that the associate told me the item I was looking at wasn't going to work for my situation. Unfortunately they didn't carry what I needed. But was glad that I didn't spend the $40 on an item that wasn't going to work. Even though I didn't purchase anything this time I definitely will be back.
Peggy Ketelsen
2024-04
Petco is out of the products that we use for our dog, however, I was able to find a comparable one.
Bratt Barker
2023-11
Store was neat, clean and well organized. Staff was friendly and helpful. I found what I needed and some sale items. Was very happy.
Nesha
2024-03
My new dog grooming place KC was friendly and good with my Oreo 🏽
Mobile Supplies
2023-07
Two employees weren’t helpful at allAnd didn’t try to be. The gentlemen was very helpful and found my squirrel food . For this reason I have them a 4 instead of 5. Take care of the customer no matter what if their spending money.
Ken and Breanna Schwart
2019-05
Lexia and Becca did the grooming on on dogs.They were very kind to our pets and that's appreciated. I've had groomers, from another store, treat our dogs a little on the rough side and this was a pleasant change for all.They didnt come home traumatized like they have in the past.Usually theyd be clinging to us but they've come back and are super relaxed.Very grateful!
Karen Johnson
2023-05
KC is the best groomer ever. My fur baby has very high anxiety when getting groomed and she was amazing with him. He I got there to pick him up he was so calm. That was a first and I've had him for 5 years. I've finally found the right person to groom him. Thank you so much KC for the TLC that my fur baby received from you.
Tamika Cornett
2023-05
They was clean an had different types of fish. We got better fishes. We name them Thomas on the left and Fish on the right.
Thuy Pham
2023-05
I bought a bag of dog food on Amazon from Petco. Unfortunately I ordered the wrong size. My dog is a chihuahua and I ordered large breed. I contacted Petco at Amazon and they suggested that I bring it to the store for the exchange. Colby, the store manager, was super nice. He offered to carry my 25 lbs bags returned and did the exchange for me. The service was exceptional. 5 star for sure!
Lurkin Time
2022-05
Hendrix is my ball python that haven’t ate in a month but thx to Katt The Reptile Expert he finally ate!!!!
Hook'd Confections
2023-10
Why do I have a 8 am appt scheduled but no one is answering the phone or the door for the appt what sense does that make. This is my second bad encounter at this store for grooming.
Christine Haas
2023-11
Great petco with lots of products and good quality. The customer service was very helpful and kind.
Tiphlizs VP
2020-05
Staff and manager Nichole doesn’t know how to handle a tokay gecko and refused to sell the gecko because of two things they can’t handle it and because I am Mix.. Since she is the manager and have problem with people of color she either needs to be returned or let go.. what pet shop cannot handle animals?? Also I had a little wait, she didn’t want to come out I had asked for help twice.... thumbs down..
Robert Leatherman
2023-09
Easy online order. Ready when I arrived. All items ordered were received. Time spent in store very short. Y’all nailed it!
Rafi V (PRQT69)
2023-05
Desiree is Great with Bella, and bella love Desiree, she make bella fell comfortable and happy
Yesi Rdz
2023-05
Got my dog groomed by Daisy today and it went great! It was my dogs first groom so she was very patient and did an amazing job with my puppy’s cut. Thank you!
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population