4.7 (52)
19825 Greenwind Chase Dr, Houston, TX 77094
(281) 492-6100
greentrailsanimalclinic.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joni Johnson
2022-05
They were great when we lost our last 13 year old pomeranian late at night and wasn't sure what options we had. They made a ceramic memorial with his paw print on it for us and sent a hand signed card a couple weeks later. Very friendly staff
Carolyn DuBos
2023-05
I love Green Trails Animal Clinic! The veteririnarians and support staff have always been professional, caring, and compassionate when dealing with us & our pets. Dr. McGowan has put together an excellent team!
Alana Klein
2021-05
It started when a random cat jumped into my car at work. After tracking his chip's origins, we found this place! They tried tracking down his owners but found a dead end. So I adopted him instead! The office is so kind and offered me a year of free supplies and visits (which they do for all adoptions through them!). And they weren't lying.When I took him in for a routine appointment, they discovered he had mega-colon. They recommended that he stayed with them until he was better. What was one visit has turned into a month plus stay as his condition refused to improve for a while. But even over a month of food, bloodwork, x-rays, and medicine: all free!The office has called me every few days to keep me updated. They made time for me to visit him. They've been so nice, upfront, and caring about everything. I haven't worried about him the entire time (tho I miss him greatly) because I know that is being well taken care of and very loved. He isn't home yet but we're almost there!
BB B
2017-05
We have been happy patrons of Dr. McGowan and the Green Trails team for over 16 years. Our dogs love these folks. Once when our dog escaped the backyard while we were out she took herself to Green Trails and barked to be let in so that she could wait inside for us to pick her up! No better testimony than that!
Gaylyn Price
2020-05
I wanted to love this place, and I do like some aspects of it... but they absolutely do not deserve more service. I felt judged from the moment I walked in for having a pure bred puppy that I got from a breeder... and even though my breeder gave me every single record of the shots my puppy had gotten before I got him, the animal clinic didn't believe the records. I was pushed to give my puppy vaccines that are NOT core vaccines (ie Leptosporosis), and when I pushed back on it and said "No thank you, I'll think about it, but we're okay for now". They lied to me and gave my puppy "The exact same 5-way combo shot that your breeder gave him!" that included the one vaccine that I didn't want to give my puppy yet... without telling me. I also checked my receipt a couple weeks later, after paying $150 dollars for a general check up and two vaccines... to find out that they charged me for THREE vaccines, one of the vaccines when I called and asked why I was charged for it since it wasn't given to him.... I was told that it was a part of the DHLPP (combo) vaccine that my puppy was given. So instead of charging me for the two shots my dog was given, I was charged for three, even though two of the three were THE SAME EXACT SHOT. I also only found out about the lepto vaccine when I looked up what was contained in the combo vaccine given to my dog. They didn't tell me, and they gave it to him knowing i specifically requested for him to not have it yet.Not to mention that when I took my puppy out front to potty and went back in and asked for a poop bag because mine were at home... they charged me $4.00 for a "hazardous waste control fee".... for picking up after my own dog....I will never come back here. The crazy prices, them lying to me about what they're giving my dog, and then charging me extra for picking up after him??? Absolutely absurd.
darrell bowe
2021-05
they are always very professional and nice.i have been using Green trails for 18 years and they have always been the best. My son is Veteranian but I'm unfortunate that his practice is in Dallas metroplex and I cannot take advantage of the family discount.
Patrick Harris
2019-05
A bit on the higher price of things, but they seem to know what they're doing and bring a much more personal connection to the pets and the owners. Didn't try to pressure us into any add on services but did recommend various things and all the staff were extremely friendly and knowledgeable. Glad to find a place like this in the area.
Ross Welborn
2020-05
Brought rescued dog for first checkup because they were on list of “First free checkups” provided. First free checkup was not free ($70). Was told only within 72 hours is it free for them, which was not noted on list that free checkups were only within 72 hours. I had previously brought my dog to another clinic after 72 hours and they honored the first free checkup but were not very thorough due to regular vet being away.Regular vet was also not on staff that day. Bum deal, usually like to know that stuff is specially if I’m a new patient.Dog supposedly came back positive for giardia and hookworms and was told Shelters do not have a dewormer that cares for hookworm. (Shelter gave her Strongid, a medicine that treats hookworm.) weird claim. Not sure if it was just ineffective, but the test here was $60 to find that out. Fair enough.I realize giardia is a worry but had never remember having a test mentioned for this in the 15 years I’ve owned my own dogs but after $83 test They found giardia parasite eggs. Maybe vets aren’t too worried until they see signs of this but the test was positive and received $50 meds ($10 on chewy) for giardia and $33 dollar hookworm meds as well. ($9 on Amazon)Yeast in ear from a $72 cytology test and $55 ear meds (on chewy for $21) and $22 ear flush ($10 on chewy) resulted in a first time visit of $490. Also included $48 DHLPP booster shot.Although they were very helpful in explaining it, no vet ever really wants to recommend and ask if any is all this cost okay with you? Seems like a very pricey place in my experience.Lipoma/tumor removals also run $850 if you’re ever in the market to remove and test bumps.Probably will switch to something more reasonable.
S. M. Price
2020-05
My wife specifically told the clinic NOT to administer the lepto vaccine to our puppy due to the breed's (italian greyhound) heightened risk of complications. These instructions were included with a detailed letter from the breeder. The lepto vaccine was administered regardless and we didn't discover it until we checked the invoice and noticed multiple parvo vaccine charges on a bill already ludicrously overpriced. On top of this, we were charged an additional $5 for the use of a single bag to pick up after our pet.I don't understand how other people have positive experiences at this clinic. It's clear the main goal is to charge for every little service they can while double charging for others and ignoring specific instructions.We won't be returning, and we would caution others who care for their pets to consider alternatives in veterinary care.
Stephanie Kukutschka
2023-05
Very happy with my first visit.Everyone very friendly and Dr. Dedicated us plenty of time
Hi There Friends
2020-05
I just adopted a precious black cat named Rose from these wonderful people here. They were so welcoming and helpful. I love this place but I love my new kitty even more😸😍🌹💝
Kate Nilsen
2022-05
We brought our dog here for treatment of a skin infection and the team was all wonderful. We’re so pleased with the care he got!
Threedog
2018-05
We have been going here for probably 15 years. Very friendly staff and doctors. They can be a bit pricy, but the excellent care given to the pets is worth it to our family.
Sara
2017-05
I have been taking my dog to Dr. McGowan's vet clinic for 5 years. We are very happy with his knowledge and expertise along with the customer service and attention from each employee at the office.
Jeff Y
2019-05
Professional, friendly and very experienced doctors. I have followed Dr. Blessman wherever she goes. She saved my miniature poodle from surgery.
deedee bowe
2022-05
Awesome staff! Great dr. Highly recommend!!
Matthew Butler
2018-05
Been taking our dogs here for years. Great business!
Mary Ferro
2018-05
This is a great Vet! And his staff are awesome
Rolando Trevino
2019-05
The best in pet care. Adopted last member of family from here
Paul Rice
2018-05
Green Trails has taken care of my animals for years I would not go anywhere else.
marvel lancaster
2019-05
Lovely staff. Facilities look great.
Omar E
2023-05
Fine for adoption, god awful vet
Susan Morley
2023-05
Amazing caring staff ❤️.
Chad Robert Nunnally
2020-05
Excellent veterinarian and great staff and facilities
Ryan New
2018-05
Very loving and caring doctors and staff.
Tammy Conway
2019-05
Awesome knowledge staff and awesome Dr McGowan!!!!
Rolando Trevino
2018-05
My pet kiddos love this place.
John Thurmond
2017-05
Very friendly!
Hector Jose
2024-02
Excellent treatment
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
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