4.1 (86)
4333 W Fuqua St Ste A, Houston, TX 77045
(713) 353-9042
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Hinojosa
2023-05
I had a very bad customer experience at this location. The cashier was not it ! The morning cashier informed me they had sales on the pj pants and showed us where we got 2 items and went back Saturday for more we scanned them with the app to make sure the pants were on sale. When checking out the cashier was very rude and disrespectful and laughed at the times we had saying all of these aren’t going to ring up and be on sale. She should not have made that comment as I’m going in as a paying customer and than I was receiving hateful comments by customers behind me because there was only one cashier to check us out in the afternoon and the employee that was coming in at 4pm was not in yet. It should have not been the cashier concern or problem with what we purchased. I am extremely upset with the behavior of the afternoon cashier.
Merita Curry
2021-05
Great experience! They Lysol Foam and Lysol Spray Antibacterial Surface Cleaner Comet and Hand Sanitizer. Thanks Family Dollar!
Tanai Knapper
2019-05
I went to this store because I had recently purchase a item with a coupon and got a great deal, the manager at this location was very disrespectful and Unprofessional towards me about not having the coupon the fact that it expired that day should have gave him a good initiative to help me with the issue however he explained how to get the coupon in a very difficult way and brushed me to the side while trying to get other customers out of his line, when I finally did all the steps to get the item he laughed and said oh no still don’t have it rather than trying to help, he taunted me and embarrassed me with a smile on his face instead assisting to make a sale he got satisfaction out of humiliating me. I left the store located on fuqua upset and empty handed because I was so embarrassed I didn’t purchase any of my items! He seemed understaffed frustrated and satisfied to drive customers away which causing the company to make less money not a good look for buisness. I was so disappointed because I was a returning customer who had a great experience with a another family dollar the day before I was simply trying to get The item again( Gain detergent) before the coupon expired and was told to Ross, the store manager. This is clearly example he sets for his employees by being their leader and it is very tasteless and horrible customer service
Jasmine Moor
2022-05
I am very upset this morningI came to the store4 days ago to purchase some itemsUsing my cash app cardThe only 2 Days Later at 7 am before the store opens that someone Try to make several purchases Using my credit card informationThe transactions was declinedBut it has to be a workerBecause of store doesn't openUntil 8 a.m.And they also try to make a purchase at 3 p.m.And 11 p.m.The store closes at 10 p.m. For anyone shopping at the store I recommend that you use cash I wiI will be calling the corporate office and going back up there todayI will be calling the corporate office and going back up there today to speak.To a managerbe callingI will be calling theI will be calling the corporateI will be calling the corporate office andI will be calling the corporate office and going backI will be calling the corporate office and going back up thereAnd I will be making a police report on the situation.
Clarie011791
2020-05
This store used to always be tip top and kind. Now the workers look so tired and miserable. Their assistant manager, Ashley Magee, I believe, is rude, unpredictable and just plain hard to talk to.I've witnessed her talk down to her other assistant and at another point, kept four crockpots on sale for herself and a cashier named Tiffany! Refused to sell them to me!Don't think I'll be going back there anymore.
Gregory Taylor
2023-10
This store is Trash!!!! Slow , No customer service & the register(both) are always down!!!! Send HELP ASAP!!!!!
Daniel Smith
2023-05
Good customer service by a gentleman by the name of General, think he was the manager. Not sure. Quick checkout.
Janice Jackson
2021-05
Found what I needed at a reasonable price. The staff is friendly and helpful.The store is not appealing at all. Family Dollar needs to remodel this store.
Kenneth Garcia
2018-05
Clean store,friendly. People always very helpful manager there is nice. TK I believe is her name and the rest are very ,very courteous
Shirley Taylor
2020-05
Store manager not customer oriented. He's creating his own policies which is not fair to Family Dollar customers.
Rhodeshia “Always Ms. Rho” Johnson
2019-05
The store is neat and clean. The cashier was nice and polite
Jocelyn Ramirez
2024-05
Bad service.
Ryan V
2019-05
The cashier kinda yelled at my son. And was very rude about where I need to put the shopping cart. I k rd where to put it cause I got it from the same spot....
Ashley Yo!
2023-05
Great selection of household necessities and decor. This Family Dollar is the best.
Donavon Jackson
2020-05
I personally know the store manager... they make sure to listen to what people want and need, and actually tried to stock the store with it
Nexus Fantismo
2017-05
Good service, selection is not as good as Dollar General, but overall a good experience.
Kenneth Garcia
2018-05
Clean store, there's an asm Ken I think is his name that's so polite and always helpful
Dumar Ortiz
2024-02
Good
veronica .v
2017-05
Went to buy tide pods and have digital coupon of 3$ off and said it was not appcepted
Deelana Major
2021-05
Very rude staff, the cashier is rude & not friendly at all
Andrea Atkinson
2019-05
The employees are always professional quick to help out.
Cherae Latson
2017-05
It's nice but the employees are not the best
Treana Bonner
2018-05
Cashiers were nice to me and helped me alot
Torrie Taylor
2018-05
Cashier wad very polite
Lanette Smith
2022-05
Its close to home. And never have enough of anything.
Chaz Prophet
2019-05
Great place for quick shopping.😀😀😁
Kenneth Izzat
2022-05
Glad Family Dollar sells beer now!
Marlyn Torres
2021-05
The cashier was very friendly.
Gerald Martin
2021-05
Nice place to go and shop
zoop zooper
2020-05
Good store overall
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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