The Pet Shop

4.6 (93)

4663 Montana Ave, El Paso, TX 79903
(915) 565-9591
thepetshopep.com

Claimed
Pet groomer

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Martha Garcia

2023-10

I truly enjoy bring my 3 babies to The Pet Shop. Vicky is very professional, knowledgeable and has lots of patience when dealing with her clients. My dogs have never trembled or seemed fearful when I drop them off.

Virginia Rosales

2024-02

In my opinion the pet shop is the best Groomer and Best Price in El Paso!Friendly ♥️

Elias Trevino

2024-03

Great grooming always get my dogs smelling so dam good great customer service well recommended

Guadalupe Medina

2018-05

Reasonable prices...Aunt Vicky is very helpful and very loving to our Biscuit. My husband & I are very satisfied every time we pick up our baby.

Victoria Duarte

2022-05

My whole family and I have been coming to The Pet Shop with Vicky for years now! She is so great with all of our pets, and does a great job for a very affordable price. We will always be loyal customers to them! We love Vicky and her business :)

Danny A

2022-05

Vickie has always taken care of my family's dogs. So now with my own puppy, it was only natural that we brought our bundle of love to The Pet Shop. She does such an awesome job and is very reasonably priced. I also believe that she treats the dogs well.

Lidia CALDERA

2019-05

Vicki is an amazing person! She is friendly and VERY sweet. She LOVES all the pets that she grooms. My fur babies have known her all their lives. One is 13yrs old, one is 12yrs old and the baby is 1. All 3 are SOO comfortable with her, they look forward to seeing her. Prices are very reasonable and she ALWAYS leaves them looking wonderful and my pups know they look great! Thanks Vicki for doing such a wonderful job with my fur babies!! 😊

Donna Martinez

2023-05

VICKI, THE OWNER HAS DONE A EXCELLENT JOB ON R PUPPY FROM DAY ONE..COULDNT ASK FOR A BETTER GROOMER, MICKEY G, IS ALWAYS HAPPY TO SEE HER..MAKES ME AND MY HUSBAND FEEL VERY COMFORTABLE LEAVING MICKEY G, THERE, WE HIGHLY RECOMMEND THE PET SHOP!!! VICKI IS AWESOME!!! ❤🙏❤❤

Virginia Washington

2023-05

Highly recommended.Very reasonable prices and they take care of your babies like if they were her own.My Poodle always come back beautiful and happy. 💖

Israel Olivas

2021-05

Best grooming shop in El Paso. Vicky has over 30 years experience. My fur babies love her and so does my wallet. Lol Very reasonable prices and they take care of your babies like if they were her own.

Gn Andre

2023-09

Highly recommend this place! We liked how Vicki cut our pup, Lucy’s hair!

G

2022-05

I take all my dogs here for grooming. I can show em a pic of how I want certain cuts or fur styles n they are done exactly! I've bn dealing with this establishment since I was a teen and for d last ~20 years I've had the pleasure of getting to know owner, Vikki. She's a dog lover n a rescuer herself. A very patient, generous n caring woman. She will take good care of your dogs. AND has alot of skill n experience in d dog grooming profession.

Amy Robinson

2013-05

Our cockerspaniel/ poodle mix is always excited to return to the Pet Shop to be get beautiful, and although I know she is difficult to groom she always looks wonderful. Vicki does an amazing job and clearly loves dogs and has a real heart for her job. We've used the Pet Shop for more than 10 years and have always been very pleased with the price, the way our dog is treated and how she looks when she is done!

Ericka Garcia

2019-05

I have been taking my dogs for about 20 years now. They get to know your pet and handle them like a valued pet not just an animal. She started grooming my Lili since she was a puppy until she died at the age of 16. Lili became a bit grouchy (to say the least) as get got older and they were always very gentle and loving. I have had many wonderful experiences with The Pet Shop. I now have 3 very different pups and they always look adorable when we pick them up. I highly recommend The Pet Shop to anyone looking for a great place to groom their fur babies.

Shannon ML

2013-05

Vicki has had this grooming shop for over 20 years. I take my Shih Tzu to get groomed at her place at least once a month and he is always happy to be there. She is so friendly, prices are great, and she offers a military discount. You're guaranteed to be satisfied at this business. Thanks for the great customer service Vicki!

Aaron Tovar

2024-01

Ms. Vicky is the best! She has 30 years in the business and is the only groomer we will take our pets to. It is best to call in and make an appointment ahead of time.

Jantele Alaniz

2020-05

Our babies always look happy and beautiful. If there is anything we want changed in the style after seeing it she will do it very quickly. Great experiences for us humans and doggies.

Janet F.

2017-05

The first couple of times I took my dog, her cut was pretty good. Unfortunately this last time I took her to get groomed she came out terrified. Her haircut was terrible and her nails were cut so short they were super sharp and brittle. She was cut up pretty bad under her mouth too. She itched so bad for days that I had to buy a cone to stop her from making her cuts worse. She was literally shaking after I picked her up. I will never bring her here again. I am so disappointed with this place.

Sofia Garibay

2020-05

I’ve been bringing my dog here for awhile now and I’m always satisfied with her services!! My doggy always looks so cute when I scoop her up. Excellent totally recommend! (:

Marianne

2018-05

I have 3 dogs, very different coats with grooming needs. The groomers always do a great job making them look beautiful. Reasonable prices as well. Good, genuine pet lovers 💛

Angela Perez

2021-05

I was told by Vicky that my pet will be ready to pick up between 4 and 5 pm. I planned accordingly. Vicky called around 3pm. to let me know that my pet was ready. She said that she was about to step out during the lapse of time I was told to be there. When I get there, No body answered the door! I called, No body answered! I left a message asking to call me back. No body called me back! It was 5:00 pm, still waiting, and listening to my pet barking so loud knowing that I was there! No body was with her! I went home to prepare for other options to get my pet. Yet, I sent a text message at 5:03 pm. Vicky did not respond! Finally, She called at 5:22 to let me know I could pick up my pet. When I get there I did not pay attention to what Mrs Vicky said. I just wanted to pay and leave. First and Last for me there. Certainly, It was a long day for all the parties involved but my precious Chica couldn't realize that.

Julie Barrera

2023-05

Ive been going with Vicky for years. She is knowledgeable, her assistants are very nice and my dogs enjoy going there.

Charla Welch

2013-05

I took my dog here twice. The first time was OK, nothing amazing, but the second time his cut was very choppy and uneven and I found a spot on his chest where the clippers had nicked him. They didn't tell me about that. I know my dog doesn't sit still well, but no other groomer (including my untrained self) have ever cut him. Prices were good compared other local groomers, but my pup seemed a little scared when I picked him up.

Nyla Banks

2023-05

If my dogs go anywhere, they go here. Nice people that love dogs and do a great job. I never worry about leaving my dogs in their hands.

Carmen Delong

2016-05

We brought our 7 months old German Sherperd and it was the worst. My poor dog was traumatized and had black eyes on both eyes. His eye balls were about to pop out. We end up taking our dog the see the vet. Now he has to be on meds for his eyes. Never ever ever bringing my dog there again!

Ernesto Casas

2022-05

Took my dog to get his nails clipped, was done professionally and you can tell the owner really cares about pets! I will definitely take my dog back here in the future.

John Cardozo

2019-05

Vicky always does a great job with my dogs. Even when I wait to long and they have tangled fur, she is able to make them look like show dogs.

Eduardo Hernandez

2020-05

Been coming to The Pet Shop for a long time and have never been disappointed with the work they do. The care and attention they provide for my dog is appreciated. Keep up the good work.

Donna Bezold

2017-05

She always takes care of my dogs. They look amazing when finished. My pets have not been injured in the 6 years she has cared for them.

Roberto Gaytan

2020-05

A couple of friends recommended The Pet Shop. Glad I listened to them. Good work and very reasonable. After trying several groomers, I'm glad I started coming here.

Opening Hours

Monday Closed
Tuesday 8:30 AM-6 PM
Wednesday 8:30 AM-6 PM
Thursday 8:30 AM-6 PM
Friday 8:30 AM-6 PM
Saturday 8 AM-6 PM
Sunday Closed

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