PetSmart

Brad Merrell

2024-04

Staff was friendly and very helpful. I had just picked up my new best friend and need to spoil her.

Skip Gilbert

2024-04

Super friendly staff and our pet food is always in stock. Great prices and sales too. Also rewards. They take my military discount as well.

8RedMiner8

2024-04

Lavian helped me out a lot. I had so many different questions about fish products since I’m new to keeping fish and he directed me step-by-step on items that will help me as a fish owner then walked me through the store the best products to buy We’re good for my budget went above and beyond then he had

hector alvarado

2023-08

It's been sometime that I've been to any pet smart, this location being the closes to me is my main location. Today, I brought my son for a hamster. The girl who helped was great, very professional and helpful with information on the hamster we wanted.

lysa heart

2020-05

Visiting for the holidays, I decided to look for a bed for my 90 + pound canine. This store had some nice specials but I found an extra large crate mat that would do the trick. I've purchased other beds for him, but he never used them. I didn't mind paying the $68.00 regular price, since he really enjoyed it, I wish I would have taken him with me so he could sit on Santa's lap like the other small pets 😁.

Danny Plata

2023-06

Took my prescription from my Vet to Petsmart. Arrived at the Banfield Animal Hospital about 5:15pm. There was no one at the counter, lights were still on in grooming and in hospital. So I decided to ask cashier at front if hospital was still open. An he paged someone on radio. To which then he said “No, unfortunately they closed early, unfortunately when the Doctor leaves they close.” I let him know the hours of operations say 8-6 though on Friday. He just said “I apologize.” Very inconvenient PetsMart, please update your hours of operation. I gave two stars, only, because cashier at front gave good service while checking out and had a positive attitude.

I Tovar

2021-05

Samson approved! Or should I say...BATMAN!!! ❤🐾🐕🐾🦇I could have kept it at 5 stars but...The issue I have is that Petsmart website is no longer user friendly. I actually hate it when you get to checkout and it keeps redirecting you to fill in information, when everything is already filled out. Then that CAPTCHA, ugh, it just keeps coming back!!! Whoever is your webmaster needs to fix these issues. Horrible, horrible online checkout services. Otherwise, in store the employees have been good.

Hernan Hernandez

2024-05

Good service, lots of varieties for your pet.

Eva Cruz

2023-12

My dog loves going there! The employees are so nice and helpful!

Stephanie S

2023-11

Very nice selection of pet food here. Also have lots of pet supplies, accessories, toys and medicine. There's a full service Veterinary clinic and grooming service too. They have dog training classes available too. The staff is friendly and helpful.

Bryan Cota

2024-02

Friendly and Helpful employees who seem to enjoy there job, very clean establishment.

Avalanche Nieto

2021-05

Always a friendly, helpful, and great experience! Love their selection on stuff for my dogs from collars to food and everything in between! My pups are always happy coming here too!

Pedro Mejia

2023-11

This is the second time at the Fountains PetSmart and considering that the first time l had a really bad experience with one of the associates 😔 no need to mention the details.This second time a very helpful sales associate assisted me, unlike the other one who told me to walk through all the iles and find what l needed 😡😡😡.This other lady walked with me and around the cat food iles, to help me find what l needed.Kuddos to her, very attentive blonde young lady.I hope all sales associates were as helpful as this girl.

Joan Smith

2024-04

Found what we needed in the fish department and received fast, courteous service

Garcia Garcia

2024-05

Well organized. Friendly staff always

Jessica Serna Carrillo

2020-05

Took my girlie to get groomed, Alexis did a fantastic job with her. My girlie got lots of compliments on our way out the door.

adrian gonzalez

2023-06

I was originally going to put a lower rating! I had a bad encounter the last time I went, the manager (Jesse) was aware of it, and personally called me. Never have I had someone go out of there way like that, especially to solve an issue. I was able to go back, and get my issue resolved. Thank you to the other employees, and managers that helped me out!

Gina Tovar

2023-05

I used favor to pick up my dog food order. The prices online are different from in store . They respected the online price as it was 1.00 cheaper per 30 cans I bought. Extremely helpful. Great customer service.

Miriam Delarosa

2023-05

This would be the second time I have taken my Golden Retriever to the Groomers at PetSmart and both times I have left happy. I had previously taken her to the other Pet place and was extremely disappointed. The young ladies working here were super sweet and attentive to my dog. They actually look like they enjoy being around dogs. Great customer service couldn’t be happier with my dogs haircut and the attentive care. I will definitely be going back. They also give you a 15 minute heads up that your dog will be ready, which I loved. My dog looked happy when I picked her up. Thank you Ladies!!!

Clarke D

2023-09

Went to have my cat groomed and it was a total hack job. There’s still long pieces of hair around his legs and it just looks terrible especially for $90. Will not be coming back

Bayleigh Emmons

2023-06

If planning on purchasing fish here, I would not recommend. Almost every tank with fish in it had at least 1 dead fish and in several of them, the live fish were eating the dead. I can't assume much or expect much from a major pet store but the fish were clearly not well cared for. Myself and another experienced fish owner noticed this and it was brought to the attention of a worker who was in charge of the area. Generally sad experience and it's safe to say that I will not be buying fish from a store who is so negligent with their care. However, I would recommend the Petco nearby who makes it certain that their animals are cared for and healthy (i.e. very few, if any, dead fish floating around.)

Michael Franco

2024-02

Always love taking my dogs there.

Vince Monreal

2023-05

Good selection of items for your little buddy. Will come back.

mora74k

2023-05

Very cool place, lot's of options for your pets. Prices are fair. My daughter n son got some fish pet and was very helpful. Only 4 stars because they were short staff and took a lil to long to get a couple of fish in a bag.

Ericka Holloway

2020-05

Petsmart is to furbabies what Walmart is to a lot of people. The Banfield Pet Hospital is where my babies go to stay healthy. The Petsmart customer service is excellent in and around the store as well as check out! I always save money using Petsmart online. I havent tried the Pet Spa yet so no comments.There are only 4 stars because of the priceyness in items such as you would pay a lot more for an item at petsmart for a fraction of the cost at Walmart, Ross, and Marshalls.

Craig Stewart

2023-05

Great experience even for a chain! They truly care!!!

Josh Gordon

2023-05

Great place to buy what you need for your pet. The on-site veterinarian is fantastic and the best part is they are honest. They will tell you to go somewhere else to get the same product your pet needs cheaper because they actually care about your pet and aren’t just trying to make sales for the store. Take your pets, they will probably enjoy it as well.

Kaimus

2023-05

Eli was super helpful and knowledgeable in answering all our questions. They have great people skills and a friendly approachable attitude. While come back to this specific store just for them. 10/10

Samantha McCoy

2023-05

Grooming experience or lack thereof was horrible. I put a muzzle on my dog just as a precaution when in public because he can get anxious and growl if another dog shows aggression towards him as he is a rescue. Was completely denied service after this even though it was mentioned beforehand and their websites even state they can work with anxious animals. Meanwhile while walking out of the store another persons dog lunges towards mine and they get no weird looks at all.

Samantha Evertsz

2023-05

We adopted a baby from the humane society and because of the paper in her adoption file petsmart gave us a coupon book that saved us so much money on new toys, food and some comforts to Make her feel at home! Plus she had a blast getting pats and scratches from other shoppers and meeting the other pets doing their shopping.