4.4 (118)
7051 S Desert Blvd E-505, Canutillo, TX 79835
(915) 877-3435
rmcf.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patty Castro
2024-04
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Adrian Granados
2024-04
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Greg Rosales
2023-06
Was a little disappointed on my visit to Rocky mountain chocolate factory. Normally they are very attentive with their customer service, however this time I ordered a certain candy apple and walked away to grab some other chocolates and they gave me the wrong one. They normally deserve higher ratings I'll have to give him again.
Megan Gibbs
2023-05
This place has top notch chocolate treats and confections. My husband and I always get a candied apple of some sort when we go here. We have tried many varieties including Pecan Bear, Rocky Road, and most recently, Snickers flavored candied apples. All of the candied apples are granny smiths, and the tartness perfectly counterbalances the sweetness of the toppings. I also particularly enjoy their dark chocolate candied orange peels. They bring back fond memories of my childhood in Germany, and they are also one of my mom's favorite treats from this store. Today, we also tried their rocky surprise to go bag of goodies including two brownies, four rocky surprise treats, and a drink (we chose diet Coke) for $5. It was a nice surprise as most of their treats are a bit pricey. I would recommend this place for serious chocolate lovers and confection connoisseurs.
Brandon Hoffman
2023-05
Delicious chocolate but most of all great customer service. The girl at the counter tonight was great -I can tell she’s a hard worker and cares!I hope she gets credit for it. Was there 2/22/23 in the evening right before closing
Mandy Gonzales
2023-05
I have shopped here many times in the past but because of looking up a number and a confusion the manager/owner was rude about a situation that needed to be fixed as if she did not want to fix it. Its a great place to get chocolate but if she is there don't expect a great attitude over a fixable problem.
Kenia Palacios
2022-05
Listen to all the one star reviews left on this shop!!! My mother and I walked in and the second we were in the shop one of the girls (that wasn’t even behind the register, she was in the front leaning back on the counter on her phone!) immediately asked us if we were ready to check out. Mind you it was our first time in there and we had no idea what they had.. We then asked for strawberries which she simply replied we don’t have any because they aren’t in season… LMAO uhmmm it’s almost valentines don’t lie to your customers for your incompetence. Gratefully the location at the Fountains Mall was much more professional and the wonderful lady that works there made us the freshest and biggest strawberries they had. Needless to say this location needs work on their customer service but by the look of the reviews I think a new staff would be better .
David Swahlen
2022-05
Being the only customer in the store at the time. I tried to buy a pound of something, I asked to buy all of one product and in shock.. I was asked you want to buy all of it? When I offered a $50.00 bill, I was then informed that they don't accept any bills larger than $20's! So in addition after asking for your first born child for candy. They only accept pennies!
Kayley Montgomery
2022-05
We went at the outlet shops. Kids loved it! I got a chocolate covered graham cracker that was delicious!
Robert Arnold
2023-05
Great variety and good taste sweets.
April Dinner
2021-05
I went in with money prepared to purchase $35 worth of delicious chocolate, I patiently stood in line(only4 people at a time) ... Once inside, I made my selection of variety of truffles...at register the two young ladies would not accept my cash!, Saying it would leave them without change?!! I told the girl to go get the change..she refused and told ME to change the bill at some other store!!? Damn! Apparently they don't want any business. I exited without a purchase.
Raquel Allard
2020-05
Chocolates were good, service was a bit overwhelming with lady in charge not allowing worker to go to lunch and telling the poor young guy to have his mother bring his lunch, it wasn't busy when I returned from another store to buy a gift. She had him cleaning the wall. I asked the cashier if she was the manager coz if she was I want going to give her my service, then when I asked some questions about some chocolates, he answered what I already knew. I asked him if he was upset coz of his boss and he said, "No I'm not upset" and his attitude improved. I bought my gift and left and told him to have a great day. The other young man did not have anything to say, he was probably starving.
Ady Rodriguez
2020-05
I love this place, I'm a chocolate lover so every time I see one of these stores I need to stop and get some treats. My favorite is the bear cub apple, s'mores pops and pretty much everything. Chocolate is very rich and creamy.
Justin Johnson
2021-05
I used to always come here for a couple different treats. After this last time I doubt I ever will again. Y’all could at least check the apple before you dip them to make sure there is no mold growing on them.
A.A
2023-05
Best Chocolate covered Strawberries compared to edible arrangements. They have bomb 🍎🍏 & Chocolate covered Cheesecake too!
Brianna Miles
2020-05
This place is always great. I love the Tiger Bark. They can be pricey but it almost always worth it.... especially if you have a sweet tooth.
Benigno Gonzalez
2023-05
A bit expensive. Good flavors. No dark chocolate coated apples.
L. H.
2023-05
Apples are a bit pricey but delicious 🤔 Staff there needs training on everything.
M. V.H.
2019-05
My son absolutely loves the selection of candy apples here! I only gave it 3 stars because the chocolate is very expensive for what your getting.
diana mendivil
2020-05
Very good work the young men was very nice need to give him a raise need too get more young men like him I didn't get his name keep up the good work have a blessed night may God bless us all
Allison Clark
2018-05
Very good quality chocolate . Went there over the Valentines Week and ofcourse it was busy , but the customer service was sloppy and i felt rushed to make my order . I will go back because the choices are great and the chocolate is yummy , but i shall avoid holidays .
David Hall
2018-05
They knowing sell Old Brown spoiled apples...They cut the apples for you.They see the fruit is BrownAnd still sell it to you..I payer Full price for spoiled foodThis is what I got...You decide
Jazmine Arreola
2020-05
The apples are absolutely delicious and the employees are very nice. They have a good selection of items and they are good quality.
Ruben Sosa
2019-05
The chocolate was delicious, sugary free for those diabetics with a sweet tooth, a bit pricey but they are quality chocolates, customer service was great!
javier ochoa
2018-05
Product is great to be fair, but Joe need some customer service skills .... service was horrible maybe just lack of training or he really hates his job.
Yvonne Chavez-Zapata
2020-05
I like to go there because their caramel apple is very good.
Norm Shafer
2021-05
Great chocolate at real good pricing. Loved the raspberry jelly filled chocolates
Michael Mundell
2020-05
Always love coming here.
Abby Garcia
2019-05
Best chocolate store loved the cookies and cream caramel apple.
Gary Lee Orozco
2023-05
Delicious chocolate treats for everyone! 😋
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 10 AM-9 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 10 AM-9 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 11 AM-7 PM |
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