4.3 (245)
805 TX-21, Caldwell, TX 77836
(979) 567-0918
tractorsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Scotti
2023-10
I like tractor supply but there have been multiple times when I've come to get my propane refilled and they did not have a staff member " certified" to fill them so kept me waiting and then turned me away. If you don't have the staff, then reduce the hours and take the propane sign down! Better yet, make sure you're managers are certified so they can fill in.
Alicia Altemose
2023-05
Allen was the most helpful employee I've ever encountered. Very knowledgeable and gave great advice on cost effective corralling. Even helped us load gates onto the truck with a broken wrist! And found us an oversize load flag to keep us out of trouble!
Kathy Kaufman
2023-05
The gal in the garden center is always friendly and helpful. Thanks for having some fruit trees, we’ve been on the hunt for a few to plant this spring. 👍
John Hueske
2023-05
The cashier at the Caldwell store is very unknowledgeable about the products you carry. He told me that you didn’t carry an item that I asked for by name. I went and found the item i wanted and told him I found it and then he was extremely rude about it. The manager Jose has an attitude problem as well. Obviously he didn’t learn in his management training that you don’t tell a customer that you agree to disagree and that if the cashier is disrespectful he can’t control that. Obviously Jose has a problem holding his employees accountable. Jose also told me that he can’t expect his employees to know what you sell. Obviously Jose has no intentions on training your employees on what you sell. Ill take my business elsewhere, where the staff is knowledgeable and management wants my business.
James Hill
2018-05
As always this Store is a friendly visit with helpful employees who are willing to go the extra to be sure you have been taken care of. My favorite redhead cashier was working today and when I went to check out I was $0.31 cents short. Rather than having to break a twenty for 31 cents, she pulled it out of her apron and paid it for me. How many times have you had that done for you? I am a TAC junkie hand's down.
Cynthia Blume
2019-05
I have been in the Customer Service & Management field for 25+ years. I trained for some large companies in the Dallas Fort Worth area I am letting you know that I have much experience in this area. We love shopping at the Tractor Supply store. Now, with saying this, I will comment on our experiences. First, your employees at the checkout are wonderful. Great customer service techniques. The first and last CS given to the customer can make or break a business. The longer a customer remains in your business, the more chances of increase sales. Where I see improvement is on the floor. Employees on the floor need to understand that they are in sales even though are are stocking shelves. Eye contact with the customer in the store needs some improvement. ALL employees must give eye contact and a smile. Greetings should be applied at 7 feet. Employees need to know all merchandise. Keep at least 1 employee on the floor to assist your customers . I have watched some customers become frustrated because they could not find an item. For the purpose of sales, employees need to be aware of sale floor, and all customers have a question mark above their head. I could go on, but I'm sure you have other emails to read. Have a bless day, Cynthia.
teri bjorge
2019-05
Love my local tractor supply and had some super cute ducklings. Thanks for great customer service, friendly staff, and always had what we needed. All of ya'll are awesome.
Curtis Desaulos
2019-05
Employees always nice and professional. Store carries good stock and great prices. Pet vet visit today very quick and fairly priced. Techs were awesome!
Burtis Morse
2018-05
Never shop here especially if youre using cash! Paid with a 100 dollar bill to be 20 short on the change and when I confronted them about it they count their register to come up only 8 dollars over . Why is it over at all if they supposedly given everyone their right change back . And then turned me away without any solution to the problem. A bunch of scammers!!
HappyNcamping
2020-05
Again, can't say enough good about this place. The staff is always helpful and friendly. Supply of what you need, there it is. Give them a try, am sure you'll love them also.
Bette Coleman
2022-05
Kimberly went out of her way to help my husband with his purchase today! Thank you, Kimberly for helping him. And going over and above your job!
Madi M
2023-05
Big store, large parking lot, well stocked shelves, nice garden section, online ordering and drive thru pick up service.
David Bird
2021-05
Propane is always out or personnel don’t feel like going to fill bottles.During an well publicized Arctic cold front they choose to take their propane out of service to move it and do not stock up on new filled cylinders to accommodate customers!They just refer you elsewhere.Purchased Two electric heaters off the shelf both of which have problems.One is missing legs and pops the gfci when on high and the other fails to oscillate as advertised both apparently returns placed back onto shelf without examination!Thanks Caldwell tractor supply!
Charles Peters
2019-05
Great staff, friendly service, I do most of my farm shopping at this store. I have always been greeted and staff is very helpful. I highly recommend this store.
Sherri Massey
2019-05
I went to buy a riding mower yesterday! The 42 in Huska in the front of tractor supply in CAldwell for $1099.99. Good Price, until we got ready to load it up. The mower wouldn't start. They changed out the battery and it still wouldn't start. Needless to say, I had to go back in the store to do a return. Kinda of scary having something for sale and it don't work.
Eric Mathis
2019-05
Higher than some places lower than others but it is convenient. Has some unique things as well. Can get propane refilled and has most farm and ranch needs covered.
Barbara Brown
2023-10
Convening, helpful staff knowledgeable of products.
Stephen Champion
2020-05
This TSC is a well run store with a huge variety. They don't always have exactly what I want, but they usually have something good enough in stock and ready to go.
Sheila Caddell
2019-05
Tractor Supply in Caldwell almost always has what we need . It is a good clean store with nice and helpful employees who can get you to what you need quickly , and they give service with a smile ! Thank You Tractor Supply!
Chris Carruthers
2017-05
Closed at 7:00, called at 7:02 bc flat tire on trailer about 5 mins outside of town. They answered and stayed open for us in a time of need!! Thanks again!
HappyNcamping
2018-05
Tractor supply is the go-to place out here. This Store is one is one of the friendliest places. A cheerful hello as soon as you walk through the door
EL REY YA VIENE
2019-05
Its a nice and conbenience store they have a variety of products for garden home and farm i realy recomend it they are ready to help you with any thimg you need i give them ☆☆☆☆☆
Porter Stubblefield
2019-05
Great place to shop for pet supplies, tools, clothing and other gear. The employees always seem happy and helpful.
Paul Brister
2023-06
Always:FastFriendlySuppliedReady to help
Carrissia Homeyer
2019-05
Tryed to sell mower as new when had used blades. Went elsewhere and got better deal with 5year warranty for same mower with unused blades.
Joe Brown
2019-05
Nice to have a store other than Lowes or Home Depot that sells nuts and bolts. Shorter lines and tax exemption offered
Tonia Ebaugh
2019-05
I have a 4 year old hound mix.allhe has ever eaten Is 4Health grain free ... Great dog food
Heather Baita
2019-05
Pretty good.. feed prices are insane but have a good amount of products that I use.
Darrell Sharp
2019-05
Your checker was having personel issues. Claimed she wasn't getting help and had wet her pants. Way to much information. We were very uncomfortable.
Stephanie Lange
2019-05
Very helpful and prompt customer service, in and out fast friendly employees
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-7 PM |
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