3.5 (53)
1401 New York Ave Ste 105, Arlington, TX 76010
(817) 505-2546
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
nadia little
2023-10
i love it here cos i go here all the time, managers are really sweet & the employees are cool. downfall is that some of the food is old and the ice cream is never or barely in stock. but its still pretty cool there
Erika Mccranie
2023-05
I'm giving one star and it has nothing to do with the workers. Corporate is absolutely useless with this store. Last year and this year, in the middle of all this horrible heat, those poor workers do not have AC. They have a couple of fans. I am going to file a complaint against Corporate for failing to keep these workers in a safe environment. Not acceptable corporate.
Shaneka Styles
2021-05
I mean MY Family Dollar on New York and Park Row is THE best one on this side of town. We are like family! Have had NO problems with anything I've ever purchased there. They always have everything thats needed, did pretty good when the pandemic came through as well. They have had some personnel changes in the four years that I have been shopping there and I can only assume for position or career advancement because each person that has managed there,are great in customer service, very friendly!
Veronica Michelle
2017-05
I visited this store a few weeks ago.There was an older black cashier treating everyone that wasn't black terribly. And belittling the customers in front of me. When we asked her a question about a product she told us to read the instructions. I left telling her to have a better night.Today my son went to buy a few things and he came back and told me that she almost ran him and his gf over with a cart. And told them to move unless they want to get run over. My son told her that common courtesy go a long way. I've been on the phone trying to get in contact with someone to no avail. When someone treats me rudely and I am in a good mood I'll just let it go. The same rules do not however apply to the way people treat my kids. And I will not stop until I have her job.
Kailua Lee
2019-05
This is the worst store I have ever been to. The website, the map, and even the sticker outside on the window says it closes at 10pm. I arrived at 9:50 PM and they do not let me in claiming that they are closed. It might be better to pay a bit more out of your wallet to an actual store that are not hustlers like them not letting customers in 10 minutes before closing. They locked the damn doors on me not letting me in.
Chula chaser
2020-05
There is a cashier at this store, who if you are not black you get treated like dirt. This is not a one or two time observation. I do go to this story 3 or 4 times a month. She is obviously racist, and should be fired, to save Family Dollar customers. Also to boast her racism, she proudly wears huge earrings, saying "Black Girls Rock." Its all fine, but if the statement isn't not all inclusive, that is racism. I just can not believe Family Dollar has and continues to allow this. That are other local dollar stores and I may just use them from now on, if this is not addressed. SOON.
S. Pina-Edwards
2018-05
The manager has no customer service and is very rude!!! The gentleman that was at the register (was new) and my gain coupon would not got through. So the manager (lady) came to the register to help the gentleman. He told her the coupon is not going through. She grabbed the coupon out of his hand to read it. She turns and looks at him and tells him the sizes don’t match, instead of telling me the reason. So I asked her to show me where on the coupon it said that, she threw it on the counter and said read the 2nd or 3rd line.. neither line had any information about what ounces/sizes. She then tells me (in a very rude tone) you can not use both digital and paper coupons. I was not aware of that policy, but I didn’t want to argue I could tell she was either having a bad day or is not happy to work there. I paid for my stuff and left. I will never go back to that store. Not only is she treating customers this why but she is teaching her employees that this is ok to do. I hope she gets the customer service training she needs!
amber
2021-05
Just heard three of your reps discussing a disabled customer out in front of customers and laughing. Didn't realize a customer asking for accommodation was something to be mocked. Your store is average at best, but this was enough to encourage me to seek out other locations.
Sunn_Shine Dayz
2023-11
Cashier on personal call. Does not greet customers.
BRENDA GAMEZ
2023-05
Its the 3rd time that I come to this location and they close from 10-15mins before 10pm!!! RIDICULOUS!! If thats the case CHANGE YOUR BUSINESS HOURS ON YOUR DOOR!!!!
Patricia Kennedy
2019-05
I used to live this store, but new management is terrible! They are running out of items I buy on a regular basis and apparently not going to reorder anything!
Jessie Ramírez
2019-05
Worst customer service there was at least five people in they're working and two employees see me waiting for someone to ring me up but they walked by like they didn't see me I had to ring the bell for some service one guy was sitting on the floor other guy had headphones on and not paying attention or didn't care if I was waiting
Amy Gonzalez
2020-05
I have been going to this Family Dollar for 25 years, but this time, it was pretty messy. I believe they were trying to change out stock, but things needed to be tidied up.
Bonnie Dillard
2016-05
I've always liked FD been shopping at them since they 1st opened and will do so til I can't shop no more
Maria Lopez
2023-11
Its never open at 8am
Michael Jenkins
2017-05
Very busy place but usually you are out in less than thirty minutes. The prices are extremely reasonable,not much tax afterwards.
Jm Roofing And Remodeling
2018-05
It's a great place I go there several times a day
Marie Weckter
2018-05
Love this place it's better than dollar general by far.
James Montgomery
2021-05
Great merch clean well organized
Jessica “Pinnkeylynn” H
2017-05
Clean store good people.
Connie King
2017-05
Great place to browse
Among us
2019-05
Great service
Oscar O.G
2014-05
Excellent
Lori Wheeler
2015-05
GREAT
Brasyl Martinez
2023-11
Actualizacion 10/30/23. Estamos afuera 6 clientes esperando q abran, el horario dice q abren a las 8 y son las 8:58 y la cajera solo está dando vueltas adentro y no abre...Terrible establecimiento... Los cajeros se la pasan jugando entre ellos y hablando con groserias frente a todos los clientes... Nunca tienen bolsas grandes cuando llevas mucha mercancía y nunca saben donde se encuentran los articulos que necesitas... Se les hace mas fácil decir "creo q no tenemos"
Elizabeth Rodriguez
2019-05
Very good clean and tidy place to shop
Mirna Fany García Ramos
2019-05
Very bad, the cashiers are racist and very rude.
Jesus Sifuentes
2019-05
Very good deals on everything and gives many electronic coupons
Brenda Espinoza
2017-05
I find everything and there is always one nearby😊😊
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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