3.9 (77)
3413 Louisville Rd, Louisville, TN 37777
(865) 518-2169
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Dawson
2023-12
Best Irish Assistant Store Manager on the planet!! Great demeanor and excellent customer service!!
Jennifer Simerly
2023-05
This place would be so nice if they would get an owner that would consistently keep the store hours the same. The new workers have really improved the store but what makes people not want to shop here is the fact that you never know whether or not they are open. Nothing makes me more furious than having to go 10 miles down the road to another Dollar General because the dollar general that’s .2 miles away from me isn’t open at any given time of the day. I swear that infuriates me.
Syr Vectian
2022-05
I understand that businesses are struggling right now. I work in retail myself, but the employees here do not care about their job. They are very careless and simply do not want to be there. One employee is always on her phone, chatting away while customers need help. This store needs help. It’s a disaster. After a certain time EVERY DAY they close. They just do not want to work, pure laziness. No excuse for this store to be closing very early every day.
Amanda Doyon
2022-05
Store was closed no sign on the door , cashier came and let a customer out said we are closed. I asked why she very rudely said no workers, I said there are 2 employee cars, and I saw 2 employees. Her reply was so, I said you only have 2 every day, she replied with so. I replied with does your corporate office know? She said BYE, BYE LEAVE and started laughing. Then left with a bank bag, still no sign on the door!!! Extremely Extremely RUDE and very UNPROFESSIONAL!!! I work in customer service and you better believe I would write someone up quick for that kind of behavior. All she had to do was put a sign on the door and try being polite and the whole thing would have been completely different. There were numerous cars pulling in and leaving. First bad experience here but I will not return anytime soon.
Brooke Peach
2020-05
The store is always clean, has a good selection of items needed when in between grocery shopping trips, and the staff is always friendly and helpful. They're also honest - I was charged for 4 packs of cigarettes but only got three. After I got home I looked at my receipt and noticed the discrepancy. I called and explained the situation and the manager promptly apologized and told me to come pick up another pack. In today's world this is a rare example of ethics, honesty, and customer service.
Tasha Bingham
2023-10
Awful store, no restroom available to the public. Also very dirty inside.
Bryan Leelee Borquez-Webster
2022-05
I love this store and I appreciate those that have shown up and done the best they can to still serve the community and I know that often times staff are instructed to NOT 🚫 PUT ANY SIGNAGE from Corporate and Superiors and this may be the case. This store is a very nice and clean store and the employees here are most of the time wonderful.
Phyliss Shults
2022-05
Dollar General Store is a favorite place to shop. Their prices are very affordable, and they have a wide selection of products for everyday living. The sales clerks are always friendly, efficient, and helpful.
robert krahn
2021-05
I was in process of picking out the items I wanted to purchase and asked to use the restroom, the cashier informed me that the restroom is not for public use per manager. The store manager gave the cashier no other information as to why. I put my items back and let the cashier know to tell his manager that I will not go back to this store. I have never been to a Dollar General where you can’t use the bathroom.
Josh Smith
2023-12
Never anybody at the checkout. I have to yell to checkout and pay!!
Chastidy Beasley
2022-05
I have shopped at this store since the day it opened so I can honestly say that within the last 3 months or so the store has completely went down hill. It's not a clean or stocked as it once was. And they are lacking in employees which part of me does understand because of the COVID crisis we've been in for over a year but I can attest to this; during a peek COVID out break this store remained open but now over a year later they all the sudden have staffing issues??? I have personally went to the store within the last 2 weeks and the store has been closed at 8pm due to staffing??? I actually spoke with an employee who advised me they closed to give there people a "break" REALLY. The cooperate store hours are 8am-10pm so regardless the store should be staffed and open. I have been in management so if you are under staffed due to sickness, call outs or ect it's up the the store managers, district, or even the regional managers to step up and if need arises you pull people from other stores. You simply just DON'T close because your employees need a 'break". It's called life. We all need a break
Sarah Brown
2022-05
I know that business are having a hard time with keeping workers and things like that but this location has been closed for the last 3 days with no sign on the door. Patrons that are turning around have rolled down their windows and told me they were closed. This location is so good for me on the way home from work and things so I don't have to go to town. Very frustrating. At least put a sign on the door that you aren't open.
Rosie West
2022-05
When I first started going to this store it was great and always stocked well,but the last month it is not stocked and it is closed when I need it most. I am very disappointed in this store. We are out in the country and its not convenient to drive all the way into town for milk or bread. I came by around 5 yesterday and it was closed.
NWT Construction LLC
2021-05
It has become the worst customer service..the staff a few months ago was always great and helpful. Now the staff is anything but helpful, very rude and empty boxes blow everywhere. I do not recommend stopping here.. about a mile down the road is another that actually respects its customers
J Havens
2021-05
The staff is always friendly, knowledgeable, helpful, and kind. I’ve been to several DG’s in the area and they are by far, the most presentable I’ve come by. Their neat and clean store reflects also in their appearance.
Jennifer Alexander
2022-05
Got some rafts and other stuff and I asked for 40 back and she never gave it to me I realized after I was an hour away that she never gave me my money so I went back and she was gone and there was different cashiers and I thought for sure I wasn't gonna get my money but they were nice and got me my money back so I really appreciate that cause im not from Tennessee.
Sheldon Upton
2021-05
The dollar General store in Louisville Tennessee is so clean you can eat off the floor. Me and my wife love at that dollar General store they have more stuff.
Aliki Liadis-Hall
2019-05
This location is full of wonderful, kind, and pleasant folks that work here. I leave with a smile no matter what each and every time I'm in! Thank you for making my day when I'm shopping!
Adam L
2022-05
Sad place to shop now. It was great before. Now the people are rude and the whole store is just nasty and always closed.
charlotte breeden
2022-05
Clean and well stocked to bad its closed sometimes because of no workers.Maybe pay people better and they might stay longer.Take care of your help and your help will take care of you
Kristi Brown
2020-05
The people who work here are super kind and pleasant the manager is the best the are much nicer than any other location in Our little town
Patrick Kieffer
2020-05
Small and cramped. But a good place to stop if you need something quick and dont want to drive far from Louisville.
JJ C.
2019-05
Dollar General has.a great variety of products and lots of locations to serve you. The service is friendly and the prices are great.
Joyce Thompson
2020-05
Nice people, very helpful. Store was clean and organized
ANDREA SHIPWASH
2021-05
Staff is wonderful. Just an easy in and out shop.
Emma Rincon
2021-05
The worst especially a lady she was very rude to us today and every single time I walk in she laughs like an mean laugh and today she screamed at us in a very bad way ( she is not friendly)
Tony Reeves
2020-05
I enjoy stopping here and usually also.use the redbox at this location.
angela webb
2020-05
I like shopping in the dollar stores around town because they all have different things .
Kermit Easterling II
2017-05
Glad to have a Dollar General in Louisville. It's super convenient.
Sheila Russell
2021-05
Clean, heavily stocked, quick polite service
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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