Emerald Bay Fish & Reptile

brent newman

2024-05

Came to check out a potential new pet with the kids and we got some valuable info. The kids got to engage with some of the reptiles. Employees were patient and very helpful with my young children. The selection of reptiles was nice and it was clean inside and out.

Jessa Varnado

2024-02

The store itself is clean and well stocked with a good variety. As newcomers to the fish world, we researched tank set up and after a couple weeks felt our tank was ready to have some new occupants. We purchased 3 fish from Emerald Bay at the beginning of January. The employees that assisted us during that initial process were extremely kind and informative and couldn’t brag on them enough as we had lots of questions and they took their time helping us. They gave recommendations on fish that could typically live together well in a 10 gallon tank. We are just getting our feet wet in the aquatics world and wanted to see if we enjoy it and can manage it with a smaller tank and hopefully go up in size if this goes well. After a month we couldn’t ignore the fact that one of the fish had all the signs of being territorial towards the other fish that occupies the same water level. The bullied fish had started hiding consistently with labored breathing. We returned to Emerald Bay with high hopes to inquire about what our options were. The employees that helped us previously were busy so when a new person asked if we needed help we explained the situation. We were greeted with a snarky “Well you have a 10 gallon tank, what did you expect?” We were stunned. I should’ve asked more questions at that moment but it seemed like an open and shut “you are ignorant, can’t help you” response. We left feeling like we didn’t have any other options. A couple weeks go by and we grew tired of the sad, bullied fish living in fear. We called the store to see if we could exchange the instigator for someone more compatible. The gentleman that answered the call was kind and said that wouldn’t be a problem. Alas, when we got to the store we discovered that there were only a couple of people working and one of them was the manager… the same guy that we had the poor interaction with previously. We were hoping he had just had a bad day during our last encounter. Not sure if he has a lack of people skills or just a low tolerance for novice fish enthusiasts. Either way, we traded our fish for one that we researched and is known to live in groups well and we went on our way. We will not return to Emerald Bay simply because of this person. By the way, our new fish fit in perfectly and everyone is coexisting happily. We do understand that a 10 gallon tank is not ideal. However as this is a learning experience for both of us, we are absorbing all the helpful information we can. This was an opportunity for a person of higher knowledge on the topic to educate. An opportunity squandered.

Kayla Thieme

2023-11

Cute little aquarium shop. So many different fish fresh and salt water species! They also have coral frags and the most absolutely adorable salt water shrimp (I can't remember what it was really called).. they also have reptile supplies as well. I stopped in to just take a glance since I've never been in there before. The employees are nice and helpful! I walked away with 4 baby cherry red shrimp.

Brooklyn Davis

2024-01

this shop is absolutely amazing. i have nothing negative to say for this business. they answer any and all questions and they are always always so nice and patient with me and my family. i come in every weekend for standard stuff like crickets and rats and if it weren’t for the workers and the quality i would not go out of my way to get that stuff when i could get it much closer. russ there is amazing he literally is like family to us at this point. i recommend this store anytime someone asks me where i get my reptiles and their food!

Eric Vezina

2023-12

Great selection of fresh and saltwater fish. They also carry a good variety of rock and driftwood to decorate my tanks. The staff is always very friendly and helpful even when they have a full store of people. I stop in all the time just to see what’s new and expand my knowledge.

Shelby Waltz

2024-02

The snake I got from them must have had a lingering respiratory infection when I got her. Started showing signs within a few days. She has now died, 5 weeks after getting her. I just called the shop to express my frustration and he said he was sorry that it happened and they'll give me a good deal on another one. Are you serious?! I took perfect care of her and now she's dead. Something wasn't right. I don't like to leave negative reviews, but I was shocked by his response. "We'll give you a good deal on another one" wasn't what I wanted or expected.

Jason Bean (Bnpositive)

2023-08

Their new space here off of 109 and Lebanon Rd is much larger than their previous space. I look forward to seeing how they continue to expand their selection. Great to have another resource for fish hobbyists closer than Nashville.

Ronise Parks

2022-05

First time customers went around 3-4pm. Just wanted to stop by because I have never been there. Parking can be tricky if not paying attention. Once we were in front they have fish in a little pond like tank.. This place is amazing! They have fish (very colorful ones), shrimp, snakes, and much more. The guy was very helping anytime we had questions about something.

Cody Hornbuckle

2023-05

This place is amazing! They have things at this store such as Dr.Tim’s products and all the medications for sick fish (Seachem product)! Stuff that normally I’d have to order and wait on. They were just opening up and getting things ready, however the guys that work there are 10 out of 10 for being helpful, they even have a marine biologist on site! Highly recommend! Decent prices as well!

TIM

2023-11

We loved you guys, there needs to be 10 stars! We came in last weekend to take a look around and spent almost 2.5 hours there! What an incredible saltwater selection, frag tanks and fish were top notch and prices on point! Freshwater was awesome too, even though we are saltwater people, the freshwater was just stunning! My lady and I cannot wait to come back and get some frags!!!!

David W

2023-10

Awesome selection of freshwater fish and really helpful staff. The fish I've gotten from here have been healthy and are doing well. They also have a great selection of supplies and hardscape. Highly recommend checking this shop out!

Isaiah Campbell

2023-09

Really nice store with plenty of variety and very knowledgeable staff. Will definitely be doing business with them.

Catherine Carasiti

2023-05

We can’t say enough good things about Emerald Bay! Every experience we’ve had with them has far surpassed our expectations. I highly recommend to anyone who current has or is considering getting any fish or reptiles.

Vivian Manley

2024-05

Very knowledgeable great people and place for your exotic needs

Jason Green

2023-06

The staff was super friendly and extremely helpful in telling me the ins and outs of the reptiles.

Jerod L

2024-04

Best place for reptile and aquatic needs. Super knowledgeable employees

Amanda Damaschun

2023-09

I was very impressed with this store! The setup and clean tanks are beautiful! Prices are great, and the staff is friendly and helpful. I will definitely be back to purchase my aquarium needs.

Ariel “Neori” W

2023-09

I recently got a leopard gecko, and this was the closest aquatic/reptile supply store to me. They were very knowledgeable and friendly, and their prices were very reasonable. I'll be going back for more worms for my gecko soon! I really liked it here and super happy they're very close.

madison minyard

2023-08

I will absolutely be coming here from now on for all of my supplies and fish/coral. They have very good prices and very healthy fish. I just bought my dream Fiji blue dot puffer fish from there and he's healthy as can be!

Christy Carrigg

2024-04

The staff always goes above and beyond for their animals and their customers. This is my favorite and preferred place to shop for fish, reptile, arachnids, and supplies. Very knowledgeable, very clean, and very good prices!

mike stodola

2024-01

Liked this place for years ever since they were in "the shed." Fair prices and great staff.

Shantelle Chanda

2023-05

Been here two times to get feeder insects for my beardie and to look at the different reptiles they have. My boyfriend and I really loved this place. Russ is phenomenal, knowledgeable, and honest. They have a wide variety of feeder insects and frozen rodents for all sorts of animals. We drive from Nashville out here because they are so great! I highly recommend.Thank you Emerald Bay!!!

Daniel Soper

2024-03

Very friendly folks, nice clean and cared for shop.

Eric Simmons

2023-08

Great store. Glad to have them close to home. Crazy that I went a year driving by almost daily and had no idea they were there. People who live around the area dont believe me that there is a reptile and fish shop here. Might be time for some neon signs!

Cheryl McCord

2019-05

The guys are very knowledgeable and quite nice. I had lots of questions and they gave me precise answers. The fish tanks were pristine. I learned a lot when I was there.

Daniel Souviron

2023-05

Emerald bay has been a tremendous help with purchasing fish and maintaining my aquarium.Their prices are the best I’ve found in the area and they usually have some good sized corals. I will definitely use them as my go to for aquarium needs.

T Hodgson91

2023-05

Awesome staff. They were very helpful and knowledgeable. Have some of the best prices I've seen in saltwater fish and coral. I drive from cookeville just to go here and get the fish I want.

Jeffrey King

2023-06

They are one of the best places I have been to they are very friendly staff and seem to have a lot of knowledge to make sure when you get a new pet from there they will live and if you get certain pets they will send you home with some food for them so you don't have to worry if you don't have or you have to rush to get some and they will answer any questions you may have so I recommend if you are close or in the area or don't want to be sold stuff you don't need in order to get your new pet go here and by the way it was one of the most cleans place and I do know that there bearded dragon are inhouse breed

Chris Taber

2024-02

This place is amazing. My family and I highly recommend.

Byn :]

2023-07

The staff is very friendly and lets you take in the experience for yourself. They compliment your selections and make sure your fish are going to be properly cared for!