CVS

William Douglas

2024-04

Due to a recent “hacking” CVS would not honor my prescription co-pay assistance card; even though they can clearly see on my history that the assistance has been in effect for almost a year. Now I can’t afford the medication and my condition could spin out of control.

Tina Albert

2023-09

I would give this place a 10 star if I could. Matt, the pharmacist was so very helpful. I travel 100% of the time and was at a campsite near by. I needed to refill my prescription that was housed at a CVS in Indianapolis and they were closed on Saturday but Matt helped me refill and even called my new insurance to find out why it was not covering (they were also closed on Saturday) so he went out of his way to look up savings for me so I could fill it now and then find out on Monday as to what happened with coverage. Then to make them even better customer service, we were 2 minutes after closing and he allowed me to still pick up the prescription. Just great service and wonderful southern hospitality!

Thomas the Cookiepuncher

2023-12

I gave them 2 stars because they had my medication on hand. Other than that, the staff in the pharmacy is rude and dismissive. They all seem to be in a bad mood and not like their job. They seem to take this out on the customers. I will go back to walgreens if they can keep my medication in stock.

Stevie Will

2023-05

I wish you could give a half of a star. My insurance only works at CVS but I will be moving from there to a different pharmacy. Every month there is an issue getting my meds so this month I called and made sure they were in stock firstly as they never are, than made sure my Rx from my doctor was correct as they always need to speak with her because of an issue. Even though my mom, dad, and husband have the same doctor and she writes their rxs and there is never an issue. So this month I go there use my singlecare coupon because CVS charges the most and guess what insurance doesn't cover it (but not the pharmacies fault) so the tech tells me that even with my $25 coupon it's still $66 dollars so I leave drive 25 mins to my bank get the money drive back and get told they don't have it in stock, I told them the lady had already scanned, ran my coupon yada yada. So after a ten minute argument that they had my Rx and had it filled she says oh it's in the safe it'll be at least 20 minutes. So I take my daughter to sonic wait 33 minutes go back and guess what after another argument that they had my meds, they were filled and in the safe they get my meds. So they ring them up and they ring up the original $25 price that the tech said wasn't possible. So two and a half hours later I finally get my meds after being treated like a junkie and like I'm trying to get dope all over a blood pressure medication. And this was only this month I had been dealing with them for over six months but no more because this is absolutely stupid.

Kelli Vogel

2023-05

Finally just got back from the pharmacy…. I sat in the drive through for about 45 minutes with only two cars in front of me. The reason it took so long was the tech wasn’t helping us. She was running around scanning random prescriptions and completely ignoring us. I sat there for 10 minutes staring at her and she just ignored me while she did other work. She then tried to get more scanned during my transaction instead of taking my payment. Absolutely horrible customer service! I will probably be taking my prescriptions elsewhere where they value a customer’s time…

Brad Goldsmith

2023-12

super friendly staff and very helpful.always easy to get prescriptions filled

Christi Wigle

2023-05

Really thankful for CVS! Having had 6 foot surgeries, CVS became my go-to store for quick items because I was either on crutches or it hurt too much to walk a long distance, for example, in Walmart. The associates and managers have always been helpful. Although some items are more expensive at CVS, the ExtraCare Card Rewards have saved me a lot of money. Having 6 foot surgeries really disrupts mobility...and CVS became a help for me during those years. Thank you CVS, management, and associates!

Lisa Gann

2023-05

This pharmacy has the rudest staff I’ve ever dealt with at any pharmacy. I can understand items being out of stock, issues with insurance, etc. Things that are out of their control are completely understandable. But attitude and friendliness? There’s no excuse. Walgreens has long wait times in the drive thru and has even labeled my medication wrong, but I’d rather deal with that than a staff that are so rude and unhelpful and seems to hate their career choice and you for choosing them. Everyone has a bad day, but it’s almost every time I ever called or went through the drive thru or into the store to the pharmacy. With that being said, the employees up front seem to be way nicer and more personable. And the pharmacy has one older lady that is able to be polite with a smile.

Dan Sam

2023-05

I am switching all my prescriptions I highly recommend everyone pull out of Jeff City, my husband's doctor messed up on his blood pressure med and he ran out too early. I tried to get an emergency just for the night and morning until I could call the doctor in the morning, the pharmacist was so rude refused to help and actually hung up on me. I called the pharmacy in Morristown and she said sure we can give you a 30 day supply.. he had a five heart bypass in may and she was literally willing to let this man possibly die instead of helping him!!!

Jonetta Alvarado

2023-05

My son took his prescription to cvs drive thru . He was diagnosed with covid he wanted to know the cost. But, the woman told him he needed to leave the drive thru since he had covid. Informed him he had to send someone else to pickup his prescriptions that did not have covid. Would take 1hr and a half to fill. Pamphlets stated within 30 min. They had been filled. Compassion people have some. Stop being rude.

Nycole Shrader

2023-05

These are the rudest pharmacists I've ever dealt with. Consistently, rude every time I am in contact with them. I'm switching pharmacies, I suggest you do the same. Or better yet, don't bother with them in the first place.

David Cason

2024-03

Go there for drugs and they have nice grocery section

mancha kinsler

2016-05

Worst customer service ever! Thankful I'm not from Jefferson city if I had to use this store I would never return at least not for prescriptions. Renea in the pharmacy obviously does not know how to do her job and tries to blame her mistakes on the customers! She acts as if looking up a patients insurance information is bothering her when that's what she gets paid to do! She definitely does not know how to treat others her professionalism is down right terrible she is very rude! I did speak to the store manager and he was very nice and understanding but will not be returning until that hussy is fired!

Laura K

2023-09

It's fantastically annoying to change your hours randomly so when a script is sent, it says you are open when in fact you are not. Please please keep your times updated...people count on you.

Barbara Kerley

2024-02

I found good sales on Xmas gifts for next year

Liz Brogan

2016-05

Customer service is great, but be sure to know how your insurance works! My mother had issues with Ambien and having the pharmacy fill a full month's period. Not CVS's fault, but just know your stuff and communicate with your doctor well. The store is always full of sales, but general items are usually a tad expensive. Over all I like CVS!

Judy Rogers

2019-05

Husband on several meds so we use pharmacy often.....excellent customer service!! Three new prescriptions recently would have counteracted with current meds...CVS pharmacist recognized it, didn't fill new one, called us to inform and called doctor for different prescription. That's good service!! Thank you CVS!

Wardbrian63@gmail.com Jjladybug32

2022-05

On 12-21 I went to the Jeff city location to pick up my medicine. Had to wait 25 mins in drive thru just to pick up my medicine. Way to long of a wait and the staff is so rude. Will be switching my prescriptions to Walgreens going forward.

J H

2023-06

Very nice ladies at the pharmacy every time I go through the drive thru or have called in.

Jonnie Witt

2020-05

The pharmacy employees are the most rude unfriendly CVS employees I think I have ever come in contact with. We recently moved to this area and what a horrid disappointment, knowing this is the closest CVS to us that we now have to deal with. Think we will be calling the insurance to see what alternative options we have. Pretty sad.

Candace Davis

2022-05

They are rude every time you deal with them. They’re rude in person and on the phone. You will also be on hold for over a half hour every time you try to speak to someone in the pharmacy.

tacky Roo

2023-05

The worst place.They are never nice.Never have your meds.Never answer my calls.I will never come backChanging pharmacy 😡

lee pennell

2021-05

Just tried to call Cvs Jefferson city location and sat on the phone listening to "elevator music" for 45 minutes straight and no one answered the phone. To beat it all I was calling about flu shot prices

Jodi Niceley

2021-05

This pharmacy is staffed by kind, friendly people who just want to help. I have had only good experiences.

Michael Lindsey

2022-05

All day trying to get Dexcom sensors just to find out they don’t even have them in stock! Instead of making excuses just say that to begin with. I’m sure I’m not the only customer that that uses them!!!

Brandon Weeks

2022-05

Andrew is awesome, very polite and helpful. This location seems to be stocked and clean. Andrew must be a manager. If not you sure would think so.

Amber Howard

2020-05

Employees are friendly. However, I am very dissatisfied with the quality of their photos. Today was my first and last time printing photos at this location. I'll stick with Walmart.

Linnea Johnson

2022-05

Very rude pharmacy worker at drive through Will change my prescriptions to use another pharmacy

Lg Mayes

2021-05

Excellent Pharmacy service in a quick amount of time..friendly employees too, very helpful..

Mark Fields

2022-05

Attendant working the drive they was very nice and very informing of what to do and how to do it, which made for a more.stress free experience .