Ashley Store

Brandon

2024-03

Very large store with huge selection. We went in this time for a new bed frame. Sales lady was very helpful without being pushy. The bed we found ended up being even cheaper online so we made the order and they will be delivering.

Tammie Hinson

2024-04

Every workplace person in the store are extremely nice and respectful of your personal space and they listen to what you are saying and get you what you ask for in a very timely and very kindly manner. My family and I had a good time. Great personality’s! I am a second time purchaser of bedroom suites and wouldn’t consider going anywhere else.

Christoher Curry

2024-04

My wife wanted new furniture, so we went to Ashley where we always shop for furniture. They were very helpful the manager and Amelia was very helpful and very patient with my way as he took her time choosing the right living room said she wanted everyone in the store was very polite and helpful. I would recommend Ashley to anyone who is looking to buy a good quality of furniture.

Sharon Stone

2024-04

They helped me pick new chairs for my 30 year old oak table that I wanted to match. They said no way to match exactly that same wood pattern but they helped me choose the next best thing. It's gonna be gorgeous. Quick delivery to Union City scheduled too.

Charlie Brown

2024-04

Ashley furniture has got some really great deals. I dealt with Shoyn, I'm sure I botched the spelling of her name, nevertheless, she was great. Extremely patient and knowledgeable. She's one of the reasons that I made several purchases. I'll be going back in the near future. The couch I purchased is awesome.

Christine Plunkett

2024-04

We had a great sakes personHe wasn't pushie. We had great service. The Manger was also great. All had a good sense of humor and were very willing to help us. The salesman was very personable. Will go back again when we need something else.

Scott Childs

2024-03

“Title: Beware of Ashley Furniture - Terrible Experience!Review:My wife and I had an utterly horrendous experience with Ashley Furniture. We invested a significant amount of money to furnish our new home, only to face a cascade of errors and negligence. The delivery process was a nightmare - the drivers seemed clueless and the orders repeatedly incorrect. To add insult to injury, they damaged our kitchen table and shrugged it off with a nonchalant "oh well..." attitude. What's even more frustrating is that we, the customers, had to initiate every call to rectify their mistakes, while the salesperson conveniently washed their hands of any responsibility. When I expressed my disappointment, their response was essentially, tough luck, no refunds. So now, not only are we stuck with their shoddy furniture, but we're also burdened with fixing their mess. Save yourself the headache and avoid Ashley Furniture at all costs! 😡😡😡”

John Braga

2024-04

The sales person, William Ing was very helpful again with us take care of us, and make sure that everything we were looking for he was able to find outstanding salesman. Outstanding store always clean, always very professional, and very helpful and would recommend the store and William to all my friends and family

Ricky Anderson

2024-02

I have made many purchases from Ashley for more than 20 years. I have never had a bad experience.From the living room, bedroom, kitchen, and more! I have had my bedroom furniture from Ashley’s for more than 20 years!I just purchased a new living room set. The deliveries have always been timely, I anticipate the same for this one.They employees are always very friendly and knowledgeable. Cassandra Lee was very friendly and was a tremendous help!Additionally, financing has never been easier and the no interest offers are excellent.

Tonya Bradford

2024-01

Not such a great experience! We were greeted immediately when we walked in the door, the sales person took about a Few minutes with us showing us items we were interested in, And from there we were kind of put to the side, as other customers were coming in we were asked to hold a few moments. A few moments turned into 45 minutes of waiting at this point I was fully frustrated, and proceeded to Leave, but my husband was still willing to do business here a manager, came over offered to service us, the best of her ability she Apologized for our wait. But I saw how our rep service at least two others as they were running back-and-forth and never acknowledged us I guess to close their sales But all sales are important, especially mine, so as we left purchasing nothing, I felt Discarded as a customer, anyway a couple of miles up the street Found the exact same items, made our purchase that evening and had our delivery scheduled for the next day left feeling satisfied and appreciated as a customer.

DENISE BLACKFORD

2024-02

Anthony Foster was amazing. He provided us with all the information needed to make the perfect purchase but yet he was not too pushy!! We will definitely be back for all of our furniture needs. Great experience. You definitely have a gem in Anthony.

Evelyn Williams

2024-04

We visited Ashley Store to shop for living room tables. Our sales lady promptly greeted us and assisted us. We purchased 3 beautiful items.

Sally Darragh

2024-03

Shyan was the girl that waited on us. She was very professional, very knowledgeable. We had a positive experience and like the policies that Ashley furniture has. We are allowed to try out our purchase (a mattress)for 30 days and then can return it or exchange it. But probably I won't need to

jarz

2024-01

was very helpful and did not just rush through the sale. My entire family has shopped at Ashley for years, and not once have we been disappointed with the quality people they hire nor the product(s) they sell. This young man is a keeper, and I look forward to seeing him continue to grow and prosper with this company. We will be back!

Jasmine Ward

2024-01

As soon as we entered the store we were greeted and assisted by two employees. We came in for an item online but ended up getting a sofa that we loved more so happy we came in. Cassandra was great help and knowledgeable with great suggestions. Her manager Amelia was also great with assisting to make the process as smooth as possible!

Alexandra Taylor

2024-04

Updating my commercial office and working with Ashley’s made it an easy experience. The staff was so helpful, kind, and understanding and went above and beyond to try to give me what I had pictured! Everything hasn’t been delivered yet, but I am so excited! Will update with pictures once everything is set up. 😊

Paula Kellough

2024-03

It was a wonderful experience. We were met immediately as we walked in the door. The customer service listened to what we wanted and took us to exactly what we wanted. They were very patient and took their time making the sales. Thank you, Ashley Furniture - Jackson, TN!!!

David Lane

2024-04

Ashley Furniture is the place to go for good quality furniture at pretty good prices. Great staff and sales team. We buy all our furniture from here and will continue to do so.

Belinda Pugh

2024-01

Amelia Campbell was the greatest.After telling her what I needed she quickly showed me three items. She wasn’t pushy and she was able to give me a breakdown on each. Very sweet young lady making the visit very pleasant. I need a few more items and I will look for Amelia.Thanks

Peggy Case

2024-03

I, just recently, visited my local Ashley Store, in Jackson, TN, and fell in love with the beautiful oval white coffee table, with an additional lower shelf and gorgeous cabrio-styled legs. I ordered it and received it in just a few days. It was delivered and placed in my living room, just where I needed it. I have received compliments right away. It is so pretty.

Doris Price

2024-02

A sales rep welcomed us within a minute of us walking in. And took time to find out what we were looking for. He helped us find what we wanted within 20 minutes!We had just left another furniture store where no one asked if we needed help during the 20 minutes we were looking there!

Brad Livingston

2024-03

It took a while but eventually got the order submitted for a replacement item covered under the protection plan. Then Scheduled the delivery date. Then, less than a week before the delivery date, received another message to schedule the delivery date. I asked about what happened to the first delivery date, and Ashley said it was canceled. I then schedule the delivery date, and I'm Then told there is no record of that delivery date being scheduled and I'm told Ashley is just guessing at whether the item will be in the warehouse at time of delivery. I'm not happy about it. But the people at the Jackson store are nice and easy to work with.

Kenny Rogers

2024-04

Sales person was super helpful, we did buy. Ur delevery charge is totally out of line,which will prevent me from additional purchases. Local furniture stores delever for free249 really. 100 or so would be acceptable. Won't pay this again,and don't remove old furniture . Bummer

Vickie Dewalt

2024-04

Had a great experience today at the Ashley furniture in Jackson Tn we came in on Wednesday of this week spoke with Shyun Hamlett she was awesome she showed us what we were looking for she went over all the details never felt like we was wasting her timeWe told her we would check somewhere else and would make a decision. So today we came back ....and made the sale with Ms Shyun she is a awesome sales person very knowledgeableRecommend her to everyone needing furniture5 stars

Christy Spragins

2024-01

Super friendly staff!! Especially Caleb, Cassandra and Mr.Dave!! They went above and beyond to get me the best deal for my budget!! They have a beautiful showroom as well!! I’ll definitely be back and am sure to recommend their store to my friends and family!!

Daniel Witherington

2024-02

The store empowered very helpful, and knew what they were talking about. We asked to see living room suites that were leather with power recline and she helped steer us in the right direction. Great experience!

Cheryl Tate’s

2024-02

Warren Gillespie was thorough and very timely and personable. It went smoothly. I truly appreciate him and his great people skills. Recommend everyone to go in and ask for him personally.🤗

George Henson

2023-11

They were extremely helpful with the purchase of a new mattress.Based on their customer service alone, it’s definitely worth going there.We pretty much knew what we wanted however we were shown similar options which was extremely helpful because we found something we liked better than what we had in mind.I can see why the lady who helped us was promoted to be assistant manager.

David Boling

2024-01

We went into the store on a Sunday afternoon, looking for living room furniture. After looking at several different pieces that we liked, we made a decision to get the sectional that had four built-in recliners. The sales lady put together a price, and we decided we was going to finance it. after she described our financing options, we decided to go with three years no interest with a 20% discount. She filled out the paperwork by asking a few questions and the financing was approved in about five minutes. We signed the paperwork and the furniture was delivered to our home in three days. Buying furniture has never been so easy in the past. We need to buy more furniture for our house, and Ashley furniture will be our go to furniture store.

Susan Mayfield

2023-11

We needed a basic kitchen table set. We were out and decided to make our first stop, Ashley. We were greeted by Anthony Foster. He introduced himself and asked how he could help us. He invited us to move through the store because items were scattered in all different locations. We looked and he let us shop, but he was always available, almost like magic, if we had a question. We eventually settled on a table with 6 chairs. Price was within our budget and now we are awaiting delivery with "whiteglove" service. Delivery time was very reasonable.Thank you, Anthony Foster.