Kroger Bakery

Hannah Casteel

2023-08

I will NEVER go here again when it comes to cakes. I ordered a cake 2 days in advance from when I needed it! Well I go to pick it up (3hours before my sons party’s started) and when I get there she proceeds to tell me they didn’t have my order so I pull up the email and show her where it was all confirmed and that it was ordered 2 days in advance. She then says o yeah someone just left with that. Umm excuse what do you mean someone just left with my cake. So I them have to stand there for over an hour waiting to get the cake made again! She kept stopping to do other things and so on. Well then I take it to the front to pay to find out the cake was $50 NO I didn’t order a $50 cake I got the smallest which was a little over $30 I take it back to the bakery for her to literally tell me yeah well I already made it. At this point I’m pissed I’m beyond behind had to wait for my cake to be remade and everything so I ask for a manger. Give him the whole run down and he tells the girl at the front to give me the cake. Great sounds good all is for given. But then she turns and and rings it up. At this point I’ve been there for over 2 hours and my sons party starts in 2 hours and nothings finished. I paid left and will never use them for something important again! And the cake looked horrible you could tell it was just thrown together real fast. Id look everywhere for someone that you can rely on. The only reason I gave a 1 star was to write the review if they had a choice for 0 that would be my choice.

Jessica Mcclure

2020-05

They do the best birthday cakes!!! My daughter was thrilled with her cake. Thank you guys for making her day really special.

Dan Goedeke

2019-05

It's Kroger, nothing spectacular. Customer service is NOT a top priority there.

Tiffany Roberts-Phillips

2022-05

I ABSOLUTELY LOVE THERE STRAWBERRY SHORTCAKE 🍰!!

Linda Merwin

2020-05

Just wish they would make our store bigger.

Donna Begley

2018-05

They have great deserts

Gary Griffith

2020-05

Average in-store bakery

Raymond Irminger

2020-05

Fresh and quality offerings

Charles Metcalf

2020-05

Delicious baked goods.

Larry Ridinger

2020-05

Stopped by for a canopy

Travis Smith

2018-05

Great cakes