Staples

Brittany Yellin

2024-03

Amy was so helpful and wonderful to work with. She helped me with mailing postcards for our business. Thank you!

Lemi A

2023-07

I have stopped at this store 3 or 4 times to pick up minimal supplies & return ink. During my last visit I looked at filing cabinets (mine was on its last leg - but I was just looking...). Kim S. assisted me: she went so out of her way to help me with a filing cabinet that I spotted. She sold me this filing cabinet at an amazing price, she saved me even more money while assisting with the store's app. She continued helping me by making all purchases extremely easy: helping me find needed items, saving me money on the cabinet and by making my time in the store pleasurable. All in this store have always been positive, helpful, and friendly. This is quite appreciated.

Brittany Cannon

2023-07

Staff was super friendly and kind. Something happened with the card stock machine today; however, Kim was so helpful and took care of me! She went over and beyond fixing the problem. Thank you!

Willard Glace

2024-04

Fast service, quality products at excellent prices.

Corrie McClellan

2023-05

Staff was very friendly. The cashier, Lisa, was very helpful and easy to talk to. Super nice lady! The employees that pushed the cart out to my car and helped load were also very nice and polite.

E. Irene Covington

2021-05

I will only purchase products I cannot wait to have! This is the worst managed office supply store I have ever tried to deal with. There is only one man that seems to have any ability to think and is constantly busy and working.On Wednesday I was told "the truck has made deliveries" and items would be out next week. I specifically said what items i was looking for. I returned the next Tuesday, and was told that no stocking had been done.

Dovalas Gibson

2020-05

I showed 15 minutes before the store was to close. There were three employees to one customer. I need help copying some documents. I suggested I might want to bind these documents with combs. I think that's what they are called. I suggested I would come back tomorrow, but copy my project right now. The young man I talked with made it very clear he did not want my business the next day. He would not have time for the inconvenience. It might take to long. It was very obvious they were counting the clock to closing. Where is the customer appreciation.

Martha Moore Beamer

2020-05

Merely wanted ONE specialty 11x14 copy-- that I had already stopped by to see what I needed to bring/do three days earlier. Today, 2 male employees were at a machine, one seemed to be working, other one munching on something. I was not greeted, was not told "be with you shortly"; instead guy munching walked off, leaving me still standing, waiting for customer assistance. Minutes later, still unattended, I left to go to another printer. Very unprofessional and poor customer service.

Mary L

2021-05

I bought a computer from Amazon. Had all kind of problems. There was no port that matched the cord they sent me. I went to several places and no one could help me. When I went to staples KIM in Greeneville TN was so patient and was determined to find a solution for me. She worked with me for awhile and finally found a solution. I so appreciate her. She was amazing. I’m 70 years old and ignorant to computers. Thank you Kim! I will not forget you. May God put many blessings on you. ☺️

Kortnie Morris

2022-05

My mother just left this store and the man on duty just gave her a hard time over having some important papers printed. He gave her the run around cause he didn't feel like doing his job. Told her the only way to pay was with credit!! Absolutely horrible customer service!!

jon douglas

2023-05

Their pricing for scanning documents is outrageous for any significant volume of scanning needs. There is no consumption of ink or paper and yet they charge $0.50 per page, even if you have hundreds of pages to scan.

Shirley Ball

2018-05

In store service is pretty good. However, their local delivery service is terrible. I have received damaged products every time I have ordered from them. Delivery guy cannot show up during normal business hours. Tries to deliver during lunch or 6:00 pm. Business hours are listed on the door, he/she should try reading them!

Melissa Landrum

2019-05

Looking for a usb c to displayport or hdmi cable and found it here. Staff are always super nice. They have a good selection of office chairs here if you're picky like me and want to test before you buy.

Garrett Nunn

2017-05

Quinton and Kathryn (and the evening manager whose name I didn't catch) did an awesome job helping me out on my last minute project. I didn't really know what I wanted but they took care of it and reprinted part of it when something went wrong. Good people!

Jordan Adams

2020-05

Brad was able to help me pull one of my old receipts that after i spent hours on the phone with customer services couldn't find. He is incredible speedy and beyond friendly!

Bill Clendenon

2019-05

I have the most demanding copies as anyone. Detailed aircraft portions suitable for reproductions. The Staff is beyond reproach and Matt runs a very tight ship.........Staples is my second home.

Jeremiah Schofield

2016-05

Terribly poor telecommunications. At least a human being answers the phone when you call Wal-Mart. I've been placed on hold 4 times now in excess of 10 minutes. I'd say they're understaffed. When you have a business to run with a crew who reports to you on things to do, timing is everything. I've had to hang up now 4 times to conduct normal business here due to being placed on hold repetitively.

Sean Cook

2021-05

Recently bought a laptop which I will be returning I told the representative at the store the needs for the computer from which I need to work from home he told me this Lenovo laptop would be great I asked him about an ethernet cable because I need to have it hardwired to my Wi-Fi box 0 no worries we’ll get you taken care of it’s in the box is included I live 45 minutes away I went back wants to buy an adapter I was sold the wrong adapter got home figured that out how to drive back sold me another one did not work come to find out I had to have a special ethernet cable to go with the special adapter so now we’re at my fourth visit within a few days I ended up bringing the laptop back to return it the store manager was available and was able to help me figure out the issues after a couple updates after getting home it worked I didn’t turn the camera on and it’s like it’s stuck in a gray scale I tried reaching out to tech-support and calling the store I’ve even researched on Google and I think I’m a pretty text savvy person but after reading the reviews the camera stuck on grayscale there’s a known issue with his friend I called the store they give me a general information such as it should be under settings I go under there the mail that I spoke to was helpful trying to walk me through but then said let me get a tech supervisor the young lady gets on the phone and just suggested I bring it back in . I’m about 45 minutes away from the store so I asked about the return policy she was sort of hesitant to give me the information but they tell me it’s 14 I ended the call with I will just bring the laptop back and get my money back Hell I might be able to even go to Walmart and pay even less but I thought buying from Staples any tech questions you have when you pay for the service or by the computer everything would be answer for you that is not the case because of the negligence of miss information I’ve made four trips to the store that were unnecessary and spend an extra $92 on adapters and cords for that price I should’ve just been able to buy a computer that has everything

Sam Simerl

2019-05

Staples is always a good choice for office supplies. This location offers a decent variety of supplies. The staff is always friendly and helpful, as they usually are at Staples, but more than usual at this location.

Sherrie Ottinger

2020-05

I wasn't in the store 15 min and 3 very friendly associates asked me if they could help. They actually noticed I was there! But they weren't pushy either.

Tammy Dabbs

2021-05

I had a bad experience with them well 1 worker just would not help to save his sole. Very rude but quality of the work was great.

Chandler Miniat

2018-05

Got to Greeneville and realized the printer had completely messed up the leaflets for the funeral service. Renee at Staples was so patient and helpful to me, I was frantic! Thank you Staples of Greeneville!

Robert Hale

2020-05

Very disappointed that I couldn't get a "micro USB to hdmi converter". Asked about it and they tried selling me a simple USB cable.

Carol G

2019-05

They never offer to help taking things to your car. Some employees give the feeling to you that your lucky to have them.

Tommy Staggs

2017-05

Have a good selection of basic items, but don't have some of the nicer stuff found at other Staples. Still a really good store.

Shannon Johnson

2023-07

Brad is awesome... Always there to help

Bobbie Hodges

2018-05

Staff helped me find what I needed. Good selection and good sale prices on office supplies.

Andy Br.

2020-05

This place is expensive! Don't know how it stays in business! Only good thing is the copy/fax feature!

Sharon Ferrell

2017-05

Staples is in a nice shopping center with a Big Lots and clothing store. On the Greeneville by-pass .

Paul Volkmar

2018-05

They took care of me quickly with excellent service.