3 (37)
1161 US-19E, Elizabethton, TN 37643
(423) 547-1991
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Renée Johnson
2023-12
Pharmacist rude yelling when I asked about my son's medicine I wish I were able to fill prescription elsewhere but I can't it is only available at this pharmacy
Pam Jaynes
2022-05
Went to use my 25% coupon which was NOT expired and was never used. Glitch in their system would not allow the coupon to be used and cashier showed me the screen of the terminal but never offered to call anyone to try and resolve the issue. Too bad CVS - I am now going to Walgreen’s. Have been a loyal CVS customer for years but your employees could use some additional training in resolving customer issues. You have lost my business.
Venus Baity
2019-05
This Pharmacy is the worst hands down. I have used them for 2 years. They never have your meds ready, they are unprofessional, rude, and disrespectful. Jamie the smirking cashier needs to be fired. I also called the cooperate office because this pharmacy makes up its own rules. I was told the first day you fill a med that it doesn't count until the next day. This is not Company policy just Jessica Helton's policy If she doesn't like you. They both need to be fired.
Michelle Combs
2020-05
Dropped off a prescription at noon, came back at 7:30 pm and it still wasn't ready! Had to wait almost 20 minutes. I'm suggesting to all my friends and family to switch to Walgreens. They asked us 3 times at the window who we were picking up for! Seriously!?!?
L. Buckles
2017-05
Do NOT use this pharmacy if you can help it! They do not refill your prescriptions in a timely manner, nor do they want to unless you "come in" and force them to because you are sitting in their face. I have used them now for 6 months for 2 people, and I always wait in line. When I get to the window after calling it in, I am told it is not ready and won't be for a while but if I would like to come in they will try to fill it as soon as they can. When I come in, I sit for 20 minutes to get it filled. Rite Aid can fill a prescription in the time it takes to drive around the building. Ridiculous....
Jon Dickey
2017-05
This pharmacy is a horrible place to work with as a patient the pharmacist told me she wouldn't fill my prescription because she didn't feel comfortable and that was the only excuse i got after filling the same prescription for a year that's the answer I get. I feel discriminated against and treated as if I didn't deserve a reasonable answer she hung up on me like a child and was very unprofessional she has lied to me on several occasions telling me the law wouldn't let her fill it I found out that wasn't true and then she acted like she was sorry she made a mistake and now here we go again and since she knows I know the law doesn't prevent her from doing it she has no excuse other than I don't want to. Good job cvs way to train your pharmacist and if u want to tell someone what a doctor should be writing you go to medical school cause your not a doctor and u don't get to make those decisions.
Jamie Feathers
2019-05
I have been getting my prescriptions filled here roughly the last 10 years. Is everything always ready? No. Am I going to make a spectacle of myself about it? No, and here's why... When you look beyond the counter you'll see these ladies working tirelessly to try to get everything taken care of, often with very limited help, often with obstacles from the insurance or doctors office. There are rules and regulations they HAVE TO follow that aren't always going to make everyone happy.People are quick to post negativity, but often what you wont hear about is how they know their regulars by name, help the elderly find their necessities and help them to their car, comfort someone who has lost a loved one, pay out of their own pocket when a mother cant afford her child's medicine, or send Valentine's cards to a special needs child for his favorite holiday.These people care. They have always done right by me, and from what I've witnessed, go above and beyond for others, even when it goes unappreciated.
Angela Hughes
2020-05
The service at cvs is terrible. It takes me weeks to get my medications.The app isnt any better.It does no good to request a refill.They never check it.Also,they never answer the phone.I called,and drove to the drug store,walked in,and showed the manager how long I'd been on the phone.Of course nothing was done. They really dont cars about their customers. My advice is, go to Walgreens.
Honey Sickle
2020-05
I would not dare go back to Walgreens for nothing CVS well this CVS anyways is good if you are good to them they will be good to you and yes I they do care about their customers. God bless them hard workers!!
Todd Smih
2020-05
I would give less if possible! What kind of Pharmacy consistently has to order a prescription I've been taking for years? Waiting to speak to someone in the Pharmacy by phone takes forever!
Roy Burchett
2022-05
Prices very high lumify eye drops cost $15.00 here but same drops food city $11.99 big difference crazy. Plus it the workers follow you around the store watching. Crazy
Samuel Stout
2023-05
This is a great store. The employees are always willing to help by answering questions and showing me where items are. Always have a good visit to this store. Very helpful people.
Vince Hawkins
2020-05
The pharmacist that was on duty 10/27 at 5:30 Jessica H. Very rude and unprofessional ...Someone in this position with her demeanor should NOT represent CVS. I guess she thinks she is superior to the people that pay her salary
L D Smith
2023-09
It's a drugstore with a drive-up window but it's just like any other drugstore with a drive-up window.
Kira Pauline
2023-06
Marissa was very nice and so helpful! Great staff full of kind people
Angie Archer
2018-05
Horrible service. Issues in the past and again. Rude and disrespectful workers, Jaime was the issue Monday and the pharmacist wasn't helpful either. Transferred my mother's prescriptions. Tired of dealing with them.
Becky Burleson
2023-05
Nice clean store.nobwaiting in line. The cashier was very friendy
Skooby
2022-05
Chris in pharmacey was great .went above and beyond in helping my dad today . thanks so much .
Cheryl Williams
2017-05
I always get in and out pretty quickly here. I find the staff to be very nice and helpful. Always a nice place.
Daisy 0123456789
2019-05
Poor customer service. Go across town to the other CVS if you can. Rude employees.
Lisa Patton
2021-05
Everyone is very friendly at this Location unlike Elk Ave CVS. Very rude customer service at Elk Avenue location.
Jason Kane
2023-05
I have always used CVS for
Jhon Agudelo
2023-05
Great, fast and friendly service 👍
ELLIS TUTEN
2017-05
CVS takes too long to fill prescriptions
T C
2022-05
Always great customer service.
Sam Carrico
2020-05
Lady at drive thru window very rude
Windy Reece
2017-05
I love the feeling of caring employees
Arlie Buchanan
2021-05
Very good
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-9 PM |
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