CVS

George Ogden

2024-03

In a world where customer service often falls short, Melissa Brown, a pharmacy worker at CVS Pharmacy, stands out as a shining example of excellence. Her exceptional dedication and unwavering commitment to providing exceptional healthcare services are truly remarkable.From the moment I stepped into the pharmacy, Melissa greeted me with a warm smile and a genuine desire to assist me. Her knowledge of medications and her ability to explain complex medical terms in an easy-to-understand manner were impressive. She took the time to listen to my concerns and offered personalized recommendations, ensuring that I received the best possible care.What sets Melissa apart is her extraordinary empathy and compassion. She understands that dealing with health issues can be stressful and overwhelming, and she goes above and beyond to make her customers feel comfortable and supported. Her ability to connect with people on a personal level creates a truly unique and memorable experience.In addition to her exceptional customer service skills, Melissa is highly efficient and organized. She manages to handle multiple tasks simultaneously without compromising the quality of her work. Her attention to detail and accuracy are truly commendable, ensuring that every prescription is filled correctly and on time.I cannot emphasize enough how grateful I am for the exceptional care I received from Melissa. Her professionalism, knowledge, and genuine concern for her customers are truly remarkable. If you are looking for a pharmacy that provides exceptional healthcare services with a personal touch, I highly recommend CVS Pharmacy and, most importantly, ask for Melissa Brown. She is an asset to your pharmacy and a true gem in the healthcare industry.Sincerely, George Ogden

Abigail Hale

2023-11

The pharmacy staff was very unfriendly and unhelpful. After not being acknowledged for a few minutes, I was told my prescription would be ready in 10 minutes, (my Dr. had sent in the prescription two days prior). After wandering the store for 10 minutes I went back to the counter and was greeted by the same worker and she then proceeded to tell me that they don't currently have that medication in stock. Did you not know this a few minutes ago? I was one of about 3 customers in the store, I could've been easily found and told. No apologies, for the wait or inconvenience. A complete waste of time.The only reason they got a 2 star, and not a 1, is the front counter cashier was very friendly and didn't act like I was invisible when entering and exiting the store.I asked my Dr to switch my prescription to Walgreens where it's actually cheaper anyways. I don't think I ever have a reason to return to CVS, specifically this location.

thegypsytheacidqueen

2023-05

This is not my usual store; I had to go here as this pharmacy was the nearest for a vaccine. The store staff was then filling shelves with holiday items; aisles had boxes all over. Not unusual but it made it very messy. I needed to use the restroom facilities after my appointment and was totally grossed out. The singe restroom ( large as it is handicap accessible) was dirty. The floor drain had accumulated filth, the towel dispenser was empty and a roll of paper towels was placed standing on the sink. No soap in wall dispenser. The floor and wall trim looked like a dirty mop had been used for a long period of time. Soap drips on floor. Grime visible. TP dispenser empty - a roll was placed on the the toilet lid. Paper on the floor. As the store appeared short-staffed with no manger in sight I called corporate to make a complaint. The bathrooms need a professional and thorough steam cleaning. Not a sloppy mopping. If the store has a cleaning crew they need to either be replaced or be made aware that what is being done for cleaning is inadequate. The restrooms do need to be monitored by staff at store to ensure there is sufficient paper goods and hand soap. I cannot imagine how the pharmacy staff can keep their hands clean without soap.

Megan Tull Thornton

2023-05

Very difficult to get in touch with. I never called and talked to anything other than a machine and this location does not return voicemail, even directly to the pharmacy. If your medication is important/timely/necessary for life, choose elsewhere.

Tangie English

2021-05

I visited the pharmacy and had a very bad experience. The pharmacist got done helping another customer and I was next in line. I waited at the counter for him to assist me in which he completely ignored my presence. I acknowledged myself and stated I needed a prescription filled. He asked if I need it tonight and I stated if possible then he said I’m by myself so you will need to go to the other CVS across town then he walked away from me before I could tell him I could just pick it up tomorrow. He was extremely rude and unprofessional. I do a lot a business there and I’ve never had a negative experience such as I did today. I will never visit that location for any pharmacy needs. The store staff is extremely nice. Wish I could give the older male pharmacist zero stars!

Tibbers the MemeCatReviewer

2023-05

Never had a problem here with my prescriptions. Also pharmacist dude the young one is very very attractive to look at. I can’t even look him in the eyes or I’d blush.

Wes Norgord

2022-05

Wish I could leave zero stars. This place is a complete joke. This is the ONLY cvs that has consistently been an black eye to the other stores. CVS sends out coupons in emails. 99% of the time, this location REFUSES to honor these coupons. After complaining for YEARS about this practice, do they fix the store? NO! They stop sending coupons!A few days ago, I needed to pick up 2 prescriptions from this location. She called and verified that they both were ready for pickup. I told the pharmacist that I had TWO prescriptions to pick up, and he insisted that there was only one. Ok, maybe I was wrong. NO! they arbitrarily decided to ship the 2nd one, leaving my wife without her needed medication for several days. But it was at the pharmacy when I asked for it.I have been a loyal CVS customer for decades. Every single other CVS I have ever done business with ALWAYS honors my coupons. ALWAYS friendly and nice. ALWAYS has shelves full of stock.I'm sure that some of the employees here are just doing what they are told, but some of them need to get out of the customer service business. The best thing that could happen to this location would be to close it down and send folks to Walgreens less than a 1/4 mile away...

Mike Couture

2023-05

This one is for Bryce in pharmacy. He is awesome! Pleasant to deal with and knows his stuff! Glad we switched our prescriptions over to this location! Bryce is the man!

Bev Ridge

2022-05

30 minutes on the phone - no one in the pharmacy ever answered. It would be a customer courtesy for someone to at least pick up and say “please hold.” But no, we were ignored. I had to drive to the pharmacy to ask a question. Very poor customer service, busy or not.

Teresa Greer

2018-05

Love the staff here! Waiting in line at the pharmacy has NEVER been one of my favorite things...however, the team at this location ROCK! GREAT customer service. Extremely knowledgeable! Sarah was so personable & helpful! I use a very expensive (over $300.) asthma controller inhaler. She took the time to call the insurance co. to get a 3 month supply vs 1 month which is cheaper in the long run (after meeting an annual deductible) and also found a manufacture's coupon. With all that ...she saved me $100's of dollars! So impressed with her & the whole team! Thanks!

Ron Haag

2021-05

Promises prescription is ready only to show up and it's not. Changing pharmacy after this for sure. If I wasn't stuck in back seat of car after knee replacement, would definitely be giving manager my piece of mind.

A Davis

2023-10

Got my prescription super fast, was in and out in 10 minutes!!!!! Will definitely be coming here from now on!!!

Darryl Jett

2021-05

Staff have always been friendly and willing to help to assist me when shopping there for merchandise. I have never used the pharmacy so I could not give a review for their service.

Connor Cummings

2023-05

If a gun was held to my head, I would still ask if I could use a different pharmacy.Horrible with communicating, not transparent and your problems that are caused by their incompetence is not their problem.

Patricia McCollough

2021-05

The manager would not get off his rear and come to the counter to help us. This resulted in us having to go to that store three times to get what I needed in a medical emergency.

Melzerz Vlogz

2023-05

The lady's who help me at the drive through are always super friendly.

Elaine Nivens

2019-05

We have been customers of this CVS for over 20 years and we have always had great service. The staff is the best !

Blake Thompson

2022-05

A little slow when getting covid vaccine. Took over an hour in an empty store. Staff always friendly though.

Randy Satterfield

2022-05

Very nice staff. Good service on the inside. But the drive thru has never been the faster option.

Rick Ward

2022-05

Had an appointment for Covid booster, waited 20 minutes. WALKED OUT. terrible service. Staff doesnt care.

Yvonne McKee

2021-05

They never have my script ready when they say it’s gonna b ready at certain time! Y’all need to do better!

dwc4343

2019-05

Been there a few times. They run specials on the canned sodas that we use at work. Friendly staff.

Angie Gill

2023-05

I visited this store today and the employees were so nice and helpful.

Enchanted Muse

2021-05

Extremely slow and rude... called the store after being in the drive thru for 20+ minutes and got hung up on.

MI “Tumble Grump” Verhof

2018-05

Nice people and best place to pick up your medicine! Hardly any waiting!

Deron Henry

2022-05

Pharmacy experience has never been pleasant.

MomApproved ReviewsandNews

2017-05

Never too busy and well organized. I love shopping here!

Nikki Danielle

2021-05

Drove up for a covid test and they were having technical issues and were rude.

Andrew Skelton

2023-10

Just ran in for atm

Jonathan Merriweather

2023-05

Stephanie is turning this store around.