4.3 (636)
1301 S James Campbell Blvd, Columbia, TN 38401
(931) 388-9792
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Petunia Mae Witherbottom
2024-02
Friendly and helpful employees. Prices a bit higher than WalMart, but the selection is large. The aisles are nice and wide.
Michael “STROKER” Stokes
2024-02
Clean, nice staff. They Even recommended I try bargain hunt for the item I didn't find which was a front door knob.
Katie A
2023-09
Not impressed. Higher prices verses other big lots , many items not even priced !!! no where near as nice , clean and modern as others , I kid you not ... When we pulled in a BIG RAT (not a mouse!) was hopping in the parking lot towards the building near the doors. How to you plan to sell items with no price even listed ? We left without a purchase.
Bunny Day
2023-11
This place once offered an enjoyable shopping experience. Now they follow me around the store "restocking" random items. Meanwhile, less melanated folk use the five finger discount.
Katherine Y
2023-07
Big shout out to the manager, Jason, at this location! He went above and beyond to be helpful finding the mattresses and furniture we wanted and working with us on pricing. This level of customer service sadly is hard to find these days. I highly recommend shopping this Big Lots location! A+++
James Ross
2023-05
1st time at this location. I was greeted immediately. 1st I noticed how clean everything was. Well stocked. Alot of different odds and ends to purchase. The lay out of the store was easy to stroll and shop. I'm not really a fan on the furniture prices a bit high but then again it's probably to offset their great prices on other items. Great job at this location. 👏
Laurie Carter
2023-08
Very nice store. People always very helpful.Not happy some vendors pulled some items we get on regular basis.. & now getting from Amazon
Vicky Browning
2022-05
The two people who helped me..Kala n Jimmy..were so nice. They answered a my questions and hoped me with my purchase of sofa and recliner.
Terri Gilliam
2022-05
Got our living room furniture and kitchen table and chairs for an amazing price , and when they didnt have all the pieces at one store they found the missing ones at another and had it held for our pick up!
Jason Lee
2024-04
Lots of comfy couches to sit on while your wife shops.
Cathy GStaff
2023-12
Loved the atmosphere. As busy as they were the staff were friendly!
C L
2023-05
Always very helpful and friendly. They always have a great attitude towards the customers and I do pick-up at the store for certain things when I find deals online. They are fast and accurate on my orders. Great store all around!
Amanda Brown
2023-09
They always have a great selection of things I didn't know I wanted until I got there. Lol, always love the decorations!
KPow
2023-06
Don’t dis because it’s a Big Lots. I have had nothing but great experiences here with an extremely helpful staff! Love the lower prices and awesome deals!
Christine Smith
2023-05
We bought a couch back in May, and to be honest, we just got a lemon. The springs messed up, the frame was broken, just not the experience we expected. BUT Tiffany came to our rescue. She, along with the store manager, Jason, went above and beyond to make sure we were able to find another couch and helped make the exchange process so easy. We are so thankful for the help they provided (Tiffany especially) and just for working with us on our time schedule! Y’all came through, and I’m so truly appreciative!! If I could, I’d give y’all 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Dorothy Partee
2024-05
Great prices for food. Nice variety of produce, meats, etc.
Tommy Dailey
2023-05
Will never go back to big lots went in to exchange a item miss placed my receipt mind you not wanting a refund just exchange but because of misplacing receipt was offered credit of only 30 percent of purchase price so basically you are going to give the 70 percent of your money for nothing so hell no big lots never again
Cynthia Lykins
2020-05
The store has a new floor layout that is awesome! Store has been cleaned and has a much better appearance! It was nice and nearly stocked from previous layout. Very pleasant experience! The associates were very nice and helpful but not pushy! Not sure if it is under new management but if so it is the best thing that has happened to the Columbia store.
Val P
2023-07
Friendly employees, reasonable prices for chips (Better than the grocery stores) and a variety of different things to shop.
kathlene jones
2022-05
Surprisingly this location is getting raised another star because their service is better than the one on Franklin. I went in search of a product, did not find it. The girl in Franklin did not know if they had it or tried to seek it for me, but I think she may have been new. I went to the register to inquire about it the cashier did not know but another associate said they were on the end cap. I AGAIN searched the bedding area. They had weighted blanket on the end cap but that was not what I wanted. Went to Columbia location, it was in stock, in the proper location and the store was well organized.
Danny Moore
2023-07
Friendly personnel able to assist with questions. Store has a lot larger stock than the one in Tullahoma.
Virlesta Connors
2023-05
The people was nice and friendly ! Something you do not see now day ! I was told see you soon and thank me for coming to Big Lots!
Bruce Hartley
2023-05
While the parking lot and building exterior are in need of some serious attention, the upkeep on the interior is quite well executed and very well maintained. This coming from someone who has shopped at this Big Lots several times.
Loretta Burgess
2020-05
Had an awesome discount sale on many items, dishes, house items & sale on pet items that we bought for our local pet rescue agency. Leashes, tags, portable cages, awesome buy. I'm sure they can use these items. Thank you Angel & Amy for all your hard work & long hours & comraderie with our law enforcement & community.
Ron Scheuchzer
2020-05
The remodel is fantastic. Stuff is easier to find and get to. The new entrance doors are wonderful. The only thing is it looks like you need to put fans above each register that are controlled by the cashier.
M D
2020-05
Friendly staff, very helpful. Clean store with lots of parking!! I wish it was out in the open instead of being far back. When your new to the area or just visiting you could pass it up real easily. I wish their signs were a lil bigger
Roger Dale
2023-06
Like the merchandise love the app employees is really friendly and just a great atmosphere
Kathleen Ryan
2019-05
They always surprise me. I tend to think of them as a low budget Walmart, but when I'm there I always find really nice stuff at fair prices. I find 3 great Christmas gifts in the first 12 feet of the store.
Lori Varner
2020-05
Awesome staff. They were very helpful, even calling around to other stores to find a second item for us when they only had one and we needed two. They made it a wonderful shopping experience.
Marti Davis
2021-05
Even though its close to Christmas the store was well organized. Swift check out and friendly staff for the most part. Only thing not all sale items were marked, but that's ok. I needed the exercise....lol.
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 10 AM-9 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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